Juniper Creates

Senior Operations Manager, Supply Chain

Juniper Creates

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Job Level

Senior

About the role

  • Develop and implement processes to scale our manufacturing capabilities, ensuring we can meet increased production demands without sacrificing efficiency.
  • Ensure that the quality standards from our North American team are consistently upheld in our China operations, aligning every step of the manufacturing process with these expectations.
  • Build and maintain a well-structured team with clear roles and responsibilities, fostering a collaborative and efficient working environment.
  • Strengthen the communication and coordination between our teams in China and North America, ensuring smooth workflows and alignment across all touchpoints, from sampling to fulfillment.

Requirements

  • Proven experience in leading or managing the development of products overseas.
  • A strong knowledge of the product development and manufacturing process, including materials, production techniques, and quality control.
  • Fluency in Mandarin and strong cross-cultural communication skills.
  • Proven ability to lead teams, implement scalable processes, and maintain quality standards across global operations.
  • Business-savvy, curious, and eager to learn how all parts of the business connect.
  • Analytical and data-driven; able to build dashboards, track KPIs, and act on insights.
Benefits
  • Health and Wellness - Our extended health plan includes fully paid premiums and coverage for you and your family for both physical and mental health.
  • Annual Allowance – Invest in your wellness, education, home office setup, and more.
  • Time Off – Three weeks of paid time off, with one additional day for each year worked, and a company-wide paid shutdown during the December holiday season.
  • Remote-First Work Environment – Juniper has a head office in Toronto, however, we let employees choose what work setting works best for them.
  • Flexible Work Schedule – We accommodate flexible hours, as long as you are delivering results and maintaining a seamless workflow with your team and cross-functional stakeholders.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product developmentmanufacturing processmaterialsproduction techniquesquality controldata analysisKPI trackingdashboard creation
Soft skills
leadershipcross-cultural communicationteam buildingcollaborationanalytical thinkingbusiness acumencuriosityefficiency