SimplePractice

Product Manager

• Define and Champion the Vision: Articulate a clear product vision and strategy for navigation and the design system that aligns with broader company goals. Act as a change agent, building consensus and advocating for the system's value to secure ongoing investment.
• Manage the Product Roadmap: Own the roadmap, prioritizing the development of components and features based on user needs, business impact, and technical feasibility.
• Drive Adoption and Engagement: Develop and execute a comprehensive communication plan to increase visibility and encourage adoption of the design system across product teams. Drive adoption of design systems across product teams through documentation, training, and advocacy. Establish and maintain feedback loops through user interviews and surveys to ensure the system remains relevant and useful.
• Measure Impact: Define key performance indicators (KPIs) and use both qualitative and quantitative data to measure the design system's impact on efficiency, consistency, and time-to-market.
• Bridge Communication: Serve as the primary liaison between design, engineering, and product teams, reducing communication gaps and ensuring a shared source of truth.
• Reduce Debt and Rework: Champion a component-based approach to reduce technical debt and minimize rework across the organization.

Senior Product Manager, Navigation and Design Systems

Data Engineer

• Lead, mentor, and grow a high-performing team of data engineers, analytics engineers, and architects
• Define and execute the data engineering strategy aligned with business goals, in coordination with product engineering and analytics
• Oversee the design and development of scalable, robust, and secure data pipelines
• Own and evolve the enterprise data platform (data lake, data warehouse, etc.)
• Drive best practices in data modeling, architecture, and infrastructure
• Collaborate with data science, analytics, and application teams to deliver high-quality data products
• Implement and enforce data governance, quality, security, and compliance standards (e.g., GDPR, HIPAA)
• Evaluate and implement emerging tools and technologies in the data ecosystem
• Optimize data storage, processing, and access for performance and cost efficiency
• Develop and manage the data engineering budget, roadmap, and project priorities
• Continue to raise the bar on quality, standard and rigor for data practice

Director of Data Engineering

Data Analyst

• Lead and mentor a team of data analysts, fostering a culture of growth, innovation, and collaboration
• Drive the data analytics strategy, developing frameworks to uncover actionable insights from complex datasets across various business functions
• Own and optimize the creation and maintenance of data products, including dashboards, reports, and ad hoc analysis
• Collaborate with cross-functional leaders (Product, Finance, Marketing, Risk Management) to identify business needs, define key metrics, and deliver insights
• Ensure data consistency, accuracy, and governance throughout the enterprise, setting best practices and standards for data quality
• Build and manage relationships with both internal and external stakeholders to champion data-driven decision-making
• Manage and execute change management processes related to data analytics, implementing scalable solutions that address both short-term needs and long-term goals
• Shape long-term strategies, improve data governance, and enhance data infrastructure to enable scalable, reliable analytics
• Oversee daily operations and enable stakeholders with analytical capabilities that empower decision-making

Senior Manager, Data Analytics

Account Executive

• Qualify potential leads and prospects within behavioral health private practices
• Target net new and/or existing customers
• Build and maintain relationships with key decision-makers and stakeholders
• Develop and execute effective sales strategies to meet and exceed sales targets
• Utilize Hubspot (CRM) software to track leads, manage opportunities
• Maintain data hygiene and accurate forecasting
• Provide ongoing sales support and assistance to prospective customers, ensuring their needs are met and issues are addressed promptly.
• Stay abreast of industry trends, competitor activities, and market developments to capitalize on opportunities and mitigate risks
• Prepare and deliver compelling presentations and proposals to prospective customers
• Negotiate contract terms and pricing agreements to close deals successfully
• Monitor and report on sales performance metrics, identifying areas for improvement and implementing action plans as needed
• Collaborate with internal team members and partners across our organization

Group Sales Representative

Financial Planning and Analysis

• Data Analysis: Perform basic SQL queries to extract, clean, and analyze marketing and financial data from various databases
• Dashboard Management: Assist in updating and troubleshooting Tableau visualizations and reports for Finance leadership and marketing stakeholders
• Financial Reporting: Support the creation of marketing ROI reports, budget variance analysis, and campaign financial performance tracking
• Data Quality: Monitor data integrity and flag any anomalies or inconsistencies in marketing and financial datasets
• Support Senior Manager: Assist the Senior Manager of Marketing and Finance Analytics with daily responsibilities and priority projects
• Maintain Marketing Reports: Support the ongoing maintenance and quality assurance of existing marketing dashboards and automated reports used by Finance and Marketing teams
• Budget Support: Assist with marketing budget tracking, forecasting, and variance analysis as part of the FP&A process
• Documentation: Help document data processes, report specifications, and analytical methodologies used by the Finance team
• Ad-hoc Analysis: Support with basic data pulls and preliminary analysis for finance and marketing initiatives
• Learning & Development: Participate in training sessions and gradually take on more complex financial and analytical projects

Junior Finance Analyst

Product Designer

• SimplePractice is hiring a Director of Design to lead the UX vision for our Revenue Cycle Management (RCM) group. This team powers how over 250,000 clinicians get paid, from client billing and insurance claims to managed billing services and payment infrastructure.
• You’ll partner with senior product and engineering leaders to shape the next generation of financial tools that reduce complexity around insurance, ensure compliance, and make the business of care feel effortless.
• This role is perfect for a systems thinker who thrives in regulated environments, loves mentoring high-performing teams, and wants to raise the bar for UX across complex workflows.
• You’ll also be accountable for raising the bar on interaction quality and visual clarity across the RCM experience. For every clinician who depends on us, getting paid should feel seamless, smart, and increasingly automated. We’re looking for a craft-driven leader with a track record of bringing elegance to complexity.
• Responsibilities: Define and scale the RCM design organization, including structure, staffing plans, rituals, and quality standards; Guide senior cross-functional peers through high-stakes tradeoffs, ensuring clarity, alignment, and timely execution; Drive adoption of robust design processes (system governance, UX metrics, peer reviews) to scale craft excellence; Advocate for high-quality design at the exec table and in quarterly strategy forums; Lead UX vision, execution, and team development across the RCM domain; Drive high-quality design across billing, claims, payments, and eligibility flows; Partner with product and engineering leadership to shape strategy and delivery plans; Ensure design excellence across both clinician-facing tools and internal RevOps workflows; Champion accessibility, data transparency, and inclusive design in all financial experiences; Identify opportunities to automate or simplify high-friction user tasks; Guide designers working in highly regulated, infrastructure-heavy systems; Represent the design org in executive reviews and cross-functional forums.
• Desired Skills & Experience includes items: 10+ years in product design; etc

Director of Product Design, Revenue Cycle Management

• We’re hiring a Director of Design to lead the UX vision for our Clinical Group. This team is building AI-powered workflows that transform how behavioral health clinicians handle progress notes, care planning, and administrative load. You&apos;ll lead a team of designers across 6 squads, guiding how we infuse AI into every step of the care delivery journey.
• This is a senior leadership role for a systems thinker who can toggle between strategy and execution. You’ll shape the long-term Clinical Assistant vision, guide fast-paced MVP delivery, and ensure quality, trust, and usability across one of the most sensitive areas of our product.
• Define and scale the Clinical design team: structure, rituals, staffing, and standards
• Co-lead the Clinical Assistant strategy with Product and Engineering
• Ensure user trust, clarity, and adoption across AI-powered clinical experiences
• Balance exploration and execution across documentation, group care, and care planning
• Work closely with the AI acceleration team to connect prototyping with real-world workflows
• Champion human-centered design within an AI-powered product evolution
• Lead product storytelling efforts that shape cross-company understanding and support
• Mentor designers through ambiguity, rapid learning cycles, and system-level design decisions
• Advocate for accessibility, transparency, and reliability in AI-assisted care
• Represent the design org in executive planning and XFN decision forums
• 10+ years in product design, with 5+ leading teams and strategy in healthcare or regulated spaces
• Track record designing AI-powered tools with strong UX patterns and systems thinking
• Experience designing AI-powered tools, including hands-on work with prompt engineering, LLMs, or agentic workflows. Comfortable collaborating with cross-functional partners on early-stage prototyping and system behavior tuning
• Experience with natural language interfaces, agentic workflows, or clinician-facing applications
• Strong point of view on quality, with the ability to mentor and influence at the craft level
• Comfortable navigating HIPAA, clinical workflows, and trust requirements in health tech
• Strategic partner to Product and Engineering, able to spar without ego and push for clarity
• Experience collaborating with AI or infrastructure teams on early-stage experiments
• Skilled communicator, strong presence in executive forums and cross-functional planning

Director of Product Design, Clinical Group

• About Us: SimplePractice builds an all-in-one platform for health and wellness practitioners and their clients.
• The Role: Senior Product Manager to own strategy of critical foundational components of our platform that impact user identity, fraud prevention, compliance adherence and internal tool support.
• Responsibilities: Own the vision and roadmap for authentication, roles & permissions, fraud prevention and internal tool support. You''ll drive the why behind the product, defining the user experience, setting priorities, and charting the course to success.
• Responsibilities (cont): End-to-end authentication experience from secure sign on to managing granular access permissions of different user roles
• Identify emerging fraud threats and proactively develop solutions to safeguard against future threats and account takeovers
• Partner with internal teams to support internal tooling needs
• Evaluate and integrate third-party vendors and build custom in-house tools where necessary
• Deeply understand customers (internal and external), their needs, and ensure products deliver exceptional value
• Champion collaboration. You''ll work closely with engineering, design, security + compliance, fraud, customer success, legal, marketing and other stakeholders to turn your vision into reality.
• Stay current on fraud and identity trends, best practices, and technologies to inform product decisions
• Roll up your sleeves and get things done. You''re not afraid to dive into the details, experiment, and iterate quickly.
• Closely monitor product performance through key metrics, analytics, and customer feedback. Use data-driven insights to make informed decisions and drive continuous improvement.
• Bonus Points
• Base Compensation Range: $170,000 - $210,000 annually
• Benefits: list items below

Senior Product Manager, Identity, Trust & Platform

• We’re seeking an experienced Lead Product Manager to drive innovation and growth in our new client referrals offering for clinicians who want to grow their caseloads. You will make a tremendous impact in the behavioral healthcare space by expanding access to care and helping clinicians maintain a healthy business. To succeed in this role, you should have a strong track record of defining product strategy, building 0-1 products and scaling them, evaluating and integrating with partners, growing website traffic and conversion, sizing product opportunities, and transforming complicated problems into innovative easy-to-use solutions.
• Responsibilities:
• Define and communicate a product strategy that focuses on high-impact initiatives that drive business results while remaining flexible to changing market dynamics
• Conduct customer research and analyze data to uncover underlying pain points and opportunities for improvement
• Apply a combination of qualitative and quantitative research, competitive intelligence, customer segmentation, and product intuition to drive product innovation
• Turn greenfield concepts into reality - scaling from 0 to 1 by rapidly testing, learning, and iterating into product market fit for customers by running experiments
• Evaluate the opportunities possible by working with external partners, and collaborate with partner teams to define and deliver integrated product solutions that expand our reach and value proposition
• Collaborate with our SEO and SEM team to increase website traffic and conversion with a range of technical and user experience optimizations
• Lead and collaborate with cross-functional teams and stakeholders (senior leadership, engineering, design, data science, customer success, finance, other product teams, and marketing)
• Work closely with Product Marketing to drive monetization and go-to-market strategy of new products
• Define and track product metrics to measure the value that we are bringing to customers and the business, using insights to iterate and refine strategies
• Stay informed on industry trends, best practices and technology advancements to inform product decisions
• Lead the full product development lifecycle from conceptualization of ideas through launch
• Mentor and guide junior product managers and team members
• Desired Skills & Experience:
• 8+ years of experience in product management
• Experience working on provider marketplaces
• Ability to translate long-term vision into a coherent strategy for both executive audiences and working partners
• Proven experience launching and growing new product from inception
• Experience evaluating external partner opportunities and collaborating with partner teams to build integrated product solutions
• Comfort with SEO and SEM strategies and experience driving optimizations to increase website traffic and conversion
• Demonstrated experience turning highly complex problems into elegant solutions for users
• Passion for getting deep into the details of a product space/ industry and comfort with handling edge cases and complexity
• Strong analytical and problem-solving skills, with extensive experience using data to inform decisions, measure impact, segment user populations, build business cases, and prioritize initiatives
• Excellent communication and stakeholder management skills with the ability to clearly communicate and present complicated topics to a range of audiences
• Bonus Points:
• Familiarity with the healthcare industry, ideally with referral workflows
• Experience using AI and ML to solve user problems
• You thrive in a fast-paced environment
• Base Compensation Range:
• $207,000 - $253,000 annually