SimplePractice

Director of Product Design, Clinical Group

SimplePractice

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $230,000 - $280,000 per year

Job Level

Lead

About the role

  • We’re hiring a Director of Design to lead the UX vision for our Clinical Group. This team is building AI-powered workflows that transform how behavioral health clinicians handle progress notes, care planning, and administrative load. You'll lead a team of designers across 6 squads, guiding how we infuse AI into every step of the care delivery journey.
  • This is a senior leadership role for a systems thinker who can toggle between strategy and execution. You’ll shape the long-term Clinical Assistant vision, guide fast-paced MVP delivery, and ensure quality, trust, and usability across one of the most sensitive areas of our product.
  • Define and scale the Clinical design team: structure, rituals, staffing, and standards
  • Co-lead the Clinical Assistant strategy with Product and Engineering
  • Ensure user trust, clarity, and adoption across AI-powered clinical experiences
  • Balance exploration and execution across documentation, group care, and care planning
  • Work closely with the AI acceleration team to connect prototyping with real-world workflows
  • Champion human-centered design within an AI-powered product evolution
  • Lead product storytelling efforts that shape cross-company understanding and support
  • Mentor designers through ambiguity, rapid learning cycles, and system-level design decisions
  • Advocate for accessibility, transparency, and reliability in AI-assisted care
  • Represent the design org in executive planning and XFN decision forums
  • 10+ years in product design, with 5+ leading teams and strategy in healthcare or regulated spaces
  • Track record designing AI-powered tools with strong UX patterns and systems thinking
  • Experience designing AI-powered tools, including hands-on work with prompt engineering, LLMs, or agentic workflows. Comfortable collaborating with cross-functional partners on early-stage prototyping and system behavior tuning
  • Experience with natural language interfaces, agentic workflows, or clinician-facing applications
  • Strong point of view on quality, with the ability to mentor and influence at the craft level
  • Comfortable navigating HIPAA, clinical workflows, and trust requirements in health tech
  • Strategic partner to Product and Engineering, able to spar without ego and push for clarity
  • Experience collaborating with AI or infrastructure teams on early-stage experiments
  • Skilled communicator, strong presence in executive forums and cross-functional planning

Requirements

  • Define and scale the Clinical design team: structure, rituals, staffing, and standards
  • Co-lead the Clinical Assistant strategy with Product and Engineering
  • Ensure user trust, clarity, and adoption across AI-powered clinical experiences
  • Balance exploration and execution across documentation, group care, and care planning
  • Work closely with the AI acceleration team to connect prototyping with real-world workflows
  • Champion human-centered design within an AI-powered product evolution
  • Lead product storytelling efforts that shape cross-company understanding and support
  • Mentor designers through ambiguity, rapid learning cycles, and system-level design decisions
  • Advocate for accessibility, transparency, and reliability in AI-assisted care
  • Represent the design org in executive planning and XFN decision forums
  • 10+ years in product design, with 5+ leading teams and strategy in healthcare or regulated spaces
  • Track record designing AI-powered tools with strong UX patterns and systems thinking
  • Experience designing AI-powered tools, including hands-on work with prompt engineering, LLMs, or agentic workflows. Comfortable collaborating with cross-functional partners on early-stage prototyping and system behavior tuning
  • Experience with natural language interfaces, agentic workflows, or clinician-facing applications
  • Strong point of view on quality, with the ability to mentor and influence at the craft level
  • Comfortable navigating HIPAA, clinical workflows, and trust requirements in health tech
  • Strategic partner to Product and Engineering, able to spar without ego and push for clarity
  • Experience collaborating with AI or infrastructure teams on early-stage experiments
  • Skilled communicator, strong presence in executive forums and cross-functional planning