Salary
💰 $230,000 - $280,000 per year
About the role
- We’re hiring a Director of Design to lead the UX vision for our Clinical Group. This team is building AI-powered workflows that transform how behavioral health clinicians handle progress notes, care planning, and administrative load. You'll lead a team of designers across 6 squads, guiding how we infuse AI into every step of the care delivery journey.
- This is a senior leadership role for a systems thinker who can toggle between strategy and execution. You’ll shape the long-term Clinical Assistant vision, guide fast-paced MVP delivery, and ensure quality, trust, and usability across one of the most sensitive areas of our product.
- Define and scale the Clinical design team: structure, rituals, staffing, and standards
- Co-lead the Clinical Assistant strategy with Product and Engineering
- Ensure user trust, clarity, and adoption across AI-powered clinical experiences
- Balance exploration and execution across documentation, group care, and care planning
- Work closely with the AI acceleration team to connect prototyping with real-world workflows
- Champion human-centered design within an AI-powered product evolution
- Lead product storytelling efforts that shape cross-company understanding and support
- Mentor designers through ambiguity, rapid learning cycles, and system-level design decisions
- Advocate for accessibility, transparency, and reliability in AI-assisted care
- Represent the design org in executive planning and XFN decision forums
- 10+ years in product design, with 5+ leading teams and strategy in healthcare or regulated spaces
- Track record designing AI-powered tools with strong UX patterns and systems thinking
- Experience designing AI-powered tools, including hands-on work with prompt engineering, LLMs, or agentic workflows. Comfortable collaborating with cross-functional partners on early-stage prototyping and system behavior tuning
- Experience with natural language interfaces, agentic workflows, or clinician-facing applications
- Strong point of view on quality, with the ability to mentor and influence at the craft level
- Comfortable navigating HIPAA, clinical workflows, and trust requirements in health tech
- Strategic partner to Product and Engineering, able to spar without ego and push for clarity
- Experience collaborating with AI or infrastructure teams on early-stage experiments
- Skilled communicator, strong presence in executive forums and cross-functional planning
Requirements
- Define and scale the Clinical design team: structure, rituals, staffing, and standards
- Co-lead the Clinical Assistant strategy with Product and Engineering
- Ensure user trust, clarity, and adoption across AI-powered clinical experiences
- Balance exploration and execution across documentation, group care, and care planning
- Work closely with the AI acceleration team to connect prototyping with real-world workflows
- Champion human-centered design within an AI-powered product evolution
- Lead product storytelling efforts that shape cross-company understanding and support
- Mentor designers through ambiguity, rapid learning cycles, and system-level design decisions
- Advocate for accessibility, transparency, and reliability in AI-assisted care
- Represent the design org in executive planning and XFN decision forums
- 10+ years in product design, with 5+ leading teams and strategy in healthcare or regulated spaces
- Track record designing AI-powered tools with strong UX patterns and systems thinking
- Experience designing AI-powered tools, including hands-on work with prompt engineering, LLMs, or agentic workflows. Comfortable collaborating with cross-functional partners on early-stage prototyping and system behavior tuning
- Experience with natural language interfaces, agentic workflows, or clinician-facing applications
- Strong point of view on quality, with the ability to mentor and influence at the craft level
- Comfortable navigating HIPAA, clinical workflows, and trust requirements in health tech
- Strategic partner to Product and Engineering, able to spar without ego and push for clarity
- Experience collaborating with AI or infrastructure teams on early-stage experiments
- Skilled communicator, strong presence in executive forums and cross-functional planning