Manager, Transport Spectator Parking
FIFA
Manager, Technology Solutions
Signature Aviation
full-time
Posted on:
Location Type: Hybrid
Location: Orlando • Florida • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
AzureCloudERP
About the role
- Oversee the delivery, enhancement, and support of enterprise platforms, including ERP (Infinium AS400, SAGE, Corridor, Coupa), CRM (Microsoft Dynamics 365), Loyalty (iBS iLoyalty), and Payment Systems (PAX, PCI-compliant platforms).
- Ensure reliability, scalability, and performance of critical systems that support both corporate and customer-facing processes.
- Manage application upgrades, integrations, and new feature rollouts aligned with business priorities and IT governance standards.
- Drive seamless integration across ERP, CRM, Loyalty, OMS, and Digital Storefront systems to enable a unified data and process flow.
- Partner with enterprise architects and cross-functional teams to design API-first, event-driven, and cloud-optimized integrations.
- Lead modernization initiatives that transition legacy systems toward scalable, cloud-based platforms.
- Lead, mentor, and grow a team of IT professionals specializing in finance, payment, and commercial technologies.
- Set clear priorities, manage workloads, and foster collaboration across technical and business functions.
- Build a culture of accountability, continuous learning, and innovation within the team.
- Manage delivery of multiple concurrent initiatives, including system migrations, process automation, and new solution deployments.
- Establish delivery frameworks that ensure on-time, on-budget execution with high stakeholder satisfaction.
- Ensure adherence to PCI-DSS, SOX, GDPR, and other relevant security and regulatory frameworks.
- Partner with InfoSec to implement data privacy, access control, and system monitoring measures.
- Manage vendor relationships for ERP, CRM, loyalty, and payment systems, ensuring value, support quality, and SLA performance.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Finance/Accounting Technology, or related field.
- 8+ years of progressive IT experience with at least 5 years in technology management or leadership roles.
- Proven success overseeing enterprise applications across finance, CRM, or customer engagement ecosystems.
- Expertise with ERP, CRM, and payment systems, including integrations across multiple enterprise environments.
- Hands-on experience with MS Dynamics 365 CRM, Infinium AS400, SAGE, Corridor, Coupa, PAX, and Loyalty platforms.
- Deep understanding of PCI-DSS, SOX, and data governance best practices.
- Strong background in vendor management, contract negotiations, and IT budget oversight.
- Experience leading cross-functional programs involving finance, operations, and commercial stakeholders.
- Familiarity with API-first architectures, Azure integrations, and data-driven decision platforms preferred.
- Strategic and systems-level thinker with attention to operational details.
- Proven leadership and ability to influence across business and technology teams.
- Strong financial and analytical acumen; able to translate business requirements into technical roadmaps.
- Adept at driving modernization, innovation, and process improvement initiatives.
- Excellent communication and relationship-building skills with senior stakeholders.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ERPCRMpayment systemsAPI-first architecturecloud optimizationdata governanceprocess automationsystem migrationsintegrationsmodernization
Soft skills
leadershipmentoringcollaborationstrategic thinkinganalytical acumencommunicationrelationship-buildingaccountabilityinnovationattention to detail
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsBachelor’s degree in Finance/Accounting Technology
