Signature Aviation

Manager, Technology Solutions

Signature Aviation

full-time

Posted on:

Location Type: Hybrid

Location: Orlando • Florida • 🇺🇸 United States

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Job Level

SeniorLead

Tech Stack

AzureCloudERP

About the role

  • Oversee the delivery, enhancement, and support of enterprise platforms, including ERP (Infinium AS400, SAGE, Corridor, Coupa), CRM (Microsoft Dynamics 365), Loyalty (iBS iLoyalty), and Payment Systems (PAX, PCI-compliant platforms).
  • Ensure reliability, scalability, and performance of critical systems that support both corporate and customer-facing processes.
  • Manage application upgrades, integrations, and new feature rollouts aligned with business priorities and IT governance standards.
  • Drive seamless integration across ERP, CRM, Loyalty, OMS, and Digital Storefront systems to enable a unified data and process flow.
  • Partner with enterprise architects and cross-functional teams to design API-first, event-driven, and cloud-optimized integrations.
  • Lead modernization initiatives that transition legacy systems toward scalable, cloud-based platforms.
  • Lead, mentor, and grow a team of IT professionals specializing in finance, payment, and commercial technologies.
  • Set clear priorities, manage workloads, and foster collaboration across technical and business functions.
  • Build a culture of accountability, continuous learning, and innovation within the team.
  • Manage delivery of multiple concurrent initiatives, including system migrations, process automation, and new solution deployments.
  • Establish delivery frameworks that ensure on-time, on-budget execution with high stakeholder satisfaction.
  • Ensure adherence to PCI-DSS, SOX, GDPR, and other relevant security and regulatory frameworks.
  • Partner with InfoSec to implement data privacy, access control, and system monitoring measures.
  • Manage vendor relationships for ERP, CRM, loyalty, and payment systems, ensuring value, support quality, and SLA performance.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Finance/Accounting Technology, or related field.
  • 8+ years of progressive IT experience with at least 5 years in technology management or leadership roles.
  • Proven success overseeing enterprise applications across finance, CRM, or customer engagement ecosystems.
  • Expertise with ERP, CRM, and payment systems, including integrations across multiple enterprise environments.
  • Hands-on experience with MS Dynamics 365 CRM, Infinium AS400, SAGE, Corridor, Coupa, PAX, and Loyalty platforms.
  • Deep understanding of PCI-DSS, SOX, and data governance best practices.
  • Strong background in vendor management, contract negotiations, and IT budget oversight.
  • Experience leading cross-functional programs involving finance, operations, and commercial stakeholders.
  • Familiarity with API-first architectures, Azure integrations, and data-driven decision platforms preferred.
  • Strategic and systems-level thinker with attention to operational details.
  • Proven leadership and ability to influence across business and technology teams.
  • Strong financial and analytical acumen; able to translate business requirements into technical roadmaps.
  • Adept at driving modernization, innovation, and process improvement initiatives.
  • Excellent communication and relationship-building skills with senior stakeholders.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ERPCRMpayment systemsAPI-first architecturecloud optimizationdata governanceprocess automationsystem migrationsintegrationsmodernization
Soft skills
leadershipmentoringcollaborationstrategic thinkinganalytical acumencommunicationrelationship-buildingaccountabilityinnovationattention to detail
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsBachelor’s degree in Finance/Accounting Technology