SHOP APOTHEKE EUROPE

Executive Director, Product

SHOP APOTHEKE EUROPE

full-time

Posted on:

Origin:  • 🇩🇪 Germany

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Job Level

Lead

About the role

  • Join Europe’s largest digital pharmacy in a pivotal leadership role, shaping the product vision and customer experience for over 13 million active users.
  • Drive business transformation by turning customer and operational needs into scalable, tech-enabled solutions.
  • Turn product into a B2C growth driver using AI and automation; connecting insights from key business areas like operations, pharma, customer service, marketplace, and retail media, etc.
  • Translate strategic priorities into outcome-driven product roadmaps, balancing short-term wins with long-term goals and continuously reassessing initiatives to align with customer value and business impact.
  • Shape and align the overarching Product & Tech vision in close partnership with Executive Directors across Engineering, Data & AI, IT Operations, and IT Governance, driving integrated strategic planning and execution throughout the organization.
  • Own key product enablement initiatives from inception to execution at scale, prioritizing customer value creation.
  • Establish clear discovery and delivery mechanisms that improve forecasting, resource allocation, and delivery predictability.
  • Monitor and optimize product impact using key metrics such as customer engagement, feature adoption, NPS, and conversion rates.

Requirements

  • You bring extensive strategic product leadership experience, ideally from customer facing digital-first or app-driven organizations.
  • You are deeply fluent in product thinking and commercial alignment , thriving in multi-stakeholder environments.
  • You possess a strong innovation mindset , always seeking to elevate impact through structure, clarity, and ambition.
  • You have previously implemented AI-driven initiatives within product organizations, demonstrating real-world impact through data-powered innovation.
  • You have hands-on experience in implementing or scaling Customer Data Platforms (CDPs) and understand their strategic role.
  • You are proficient in product analytics , using data to drive decisions, measure outcomes, and optimize value delivery.
  • You focus on continuous reprioritization and use data-driven insights to guide your strategic and tactical decisions
  • You aim to redefine product as a value-driving force , not just a support function, and are driven by business impact
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