SHOP APOTHEKE EUROPE

Customer Success Manager

• Drive the CRM strategy for the Belgian market with a focus on personalization and automation.
• Develop the existing customer strategy for Belgium.
• Achieve revenue targets, plan budgets, and implement CRM measures.
• Monitor and report on KPI metrics and channel KPIs.
• Optimize cross-departmental processes.

CRM Lead, Belgium

Procurement

• Contribute to the strategic management of multiple categories in Austria by translating overarching company and country objectives into concrete category initiatives and initiating appropriate countermeasures when targets are missed.
• Work closely with Controlling, Country Management and the extended Country Management team as part of the annual planning and forecasting processes.
• Provide category expertise, market knowledge and data-driven recommendations to support sound financial planning.
• Continuously optimize the assortment strategy and the onboarding roadmap, including bundles and sets, to increase average basket value and contribution margins while maintaining strong market coverage.
• Act as a strategic interface with cross-functional stakeholders (e.g., Pricing, Procurement, CRO, Marketplace, CRM, Country Management) to ensure aligned execution and actively shape country-specific projects.
• Lead a small team of three Category Managers, support their professional and personal development, and establish efficient processes and scalable ways of working.

Senior Category Manager

• Contribute to the strategic steering of multiple categories in Austria.
• Collaborate closely with Controlling, Country Management and the broader Country Management Team on annual planning and forecasting processes.
• Drive the continuous optimization of assortment strategy and onboarding roadmap.
• Act as a strategic interface for cross-functional stakeholders, ensuring aligned execution.
• Lead a small team of three Category Managers, enabling them to grow in their roles.

Data Engineer

• Design and implement scalable, high-performing data pipelines and optimize our data architecture.
• Build and deploy cloud-native solutions leveraging Azure Data Services, Databricks and other Big Data technologies.
• Collaborate across teams to understand and support their data needs while ensuring the data architecture supports ongoing and future initiatives.
• Apply CI/CD practices in Data Analytics projects to streamline development and deployment processes.
• Continuously optimize performance, scalability, and security in our data systems.

Data Engineer – DataOps

Account Manager

• Strategic client consulting: You will manage a portfolio of key accounts, analyze their business and marketing objectives, and develop tailored Retail Media strategies.
• Negotiation & closing: You independently lead annual and intra-year commitment negotiations (including forecasts, deal structures, proposal design, and contract closing) through to successful completion.
• Campaign management with impact: Together with Campaign Management, you ensure that every campaign meets your key accounts’ branding and performance goals.
• Account growth & revenue development: You identify upsell and cross-sell opportunities, develop new initiatives, and support your key accounts in a partnership-oriented way to drive growth.
• Data-driven insights & market feedback: You monitor the overall performance of your key accounts, derive optimizations, and actively contribute your learnings to the ongoing development of our portfolio.

Senior Retail Media Sales, Key Account Manager

• Design and optimize scalable data pipelines and data architecture.
• Build cloud-native data solutions using Azure, Databricks (Unity Catalog & Delta Lake), and other big data technologies.
• Build and maintain DBT models and understand the data domains like finance, e-commerce, pharma, and supply chain.
• Collaborate with business stakeholders and analysts to deliver data-driven solutions.
• Apply CI/CD practices and continuously improve performance, scalability, and security.
• Contribute to a strong data culture through continuous learning and knowledge sharing.

• Design push notifications and in-app communication strategies for the Redcare App, including product ownership of the app CRM tool (e.g. CleverTap / Leanplum) and its technical setup and roadmap
• Enable and support marketing teams in planning and executing in-app and push campaigns ; take hands-on ownership for complex, technical or cross-market use cases when needed
• Act as the app CRM expert and central interface between Marketing, Product, Engineering, Data and external partners
• Work closely with Product and Tech on mobile CRM topics such as event tracking, data structures, consent and opt-in logic, feature integrations, QA and SDK updates
• Develop and test app retention strategies and promotions together with product and marketing teams
• Define standards, best practices, templates and documentation to ensure consistent quality and efficient execution across markets
• Own reporting and KPI frameworks (e.g. delivery, engagement, retention, conversion) and support teams with insights and optimization recommendations
• Monitor market, technology and competitive trends in mobile CRM and app engagement and translate them into actionable improvements

App CRM Manager

Engineer

• Drive the development and optimization of Dynamics 365 (OMS) solutions within our Supply Chain environment.
• Design and implement customizations in X++ and C#, contributing to scalable and maintainable ERP solutions.
• Knowledge of DevOps package release process and task management.
• Collaborate with business stakeholders to translate requirements into robust technical concepts.
• Contribute to the development and enhancement of interfaces and integrations between ERP and surrounding systems.
• Support continuous improvement of our ERP architecture and SCM processes.

CRM Lead, Belgium

Senior Category Manager

Senior Category Manager

Data Engineer – DataOps

Senior Retail Media Sales, Key Account Manager

Data Engineer

App CRM Manager

ERP Engineer, SCM