Lead multiple engineering to develop enhancements to our label and rating products, as well as API onboarding.
In partnership with engineering, create and grow a clear abstraction of carrier capabilities.
Research API customers’ pain points and shipping strategies, and classify how our product does or does not meet their needs.
Continuously publish research, including competitor announcements, market analysis and trends.
Develop a long term roadmap for your core product areas backed by the research above.
Collaborate with other product and engineering teams to build high quality, scalable solutions.
Understand and own the shipping domain. Empathize deeply with merchants to understand their challenges. Model out how merchants are shipping goods to consumers. Contextualize those insights to determine the most important problems worth solving.
Understand how we offer our services as a SaaS platform. Empathize deeply with developers to understand their integration challenges. Contextualize those insights to determine the most important problems worth solving.
Requirements
5+ years of Product Management experience
2+ years of experience with external-facing API products.
Proven track record of delivering great products end-to-end from strategy through execution
Ability to think strategically, prioritize ruthlessly, and execute methodically
Excellent communication skills, both written and verbal, for a variety of audiences with a wide range of technical skill levels and backgrounds
Willing to wear many hats and collaborate with all levels of the organization.
Experience with eCommerce order fulfillment a plus.
Experience with parcel carrier integrations a plus.
Benefits
Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
Take-as-much-as-you-need vacation policy & flexible working
One week-long company wide winter shutdown
3 Volunteer Days Off (VTOs)
WFH stipend to set up your home office
Charity donation match up to $100
Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.