Senior Product Manager
DaVita Kidney Care
Fiber Product Manager
Brightspeed
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
SQL
About the role
- Own the end-to-end Fiber Internet product for Brightspeed
- Define the vision, roadmap, and in-market performance for speed tiers, equipment, value-added services, and customer experience
- Translate customer and market insights into a prioritized backlog and lead cross-functional delivery
- Help deliver a differentiated, reliable, and scalable Fiber portfolio that customers love
- Collaborate with E-commerce and Call Center Operations to protect CX and optimize conversion
- Maintain competitive intelligence and inform price/value and go-to-market moves
Requirements
- 7+ years in product management for telecom/ISP or adjacent subscription services (fiber preferred)
- Proven backlog ownership and agile delivery with cross-functional teams (IT/Engineering, CX, Sales, Field, Network)
- Strong commercial and analytical skills (business casing, experimentation; SQL/BI a plus)
- Experience with catalog/offer engines, order orchestration, billing/provisioning, and CPE/Wi-Fi hardware roadmaps
- Familiarity with AI/automation use cases (propensity, recommendations, anomaly detection, agent-assist)
- Clear communicator with executive presence; excels at 80/20 decisions and change leadership
Benefits
- competitive medical, dental, vision, and life insurance
- employee assistance program
- 401K plan with company match
- paid time off
- overall wellness through physical, emotional and financial health
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementbacklog ownershipagile deliverycommercial skillsanalytical skillsSQLbusiness casingcatalog enginesorder orchestrationbilling provisioning
Soft skills
clear communicatorexecutive presencechange leadershipcross-functional collaborationcustomer experience optimizationdecision making
