Lead Logistics Analyst
DIRECTV
Area Manager, Fulfillment Operations
ShipBob, Inc.
full-time
Posted on:
Location Type: Office
Location: Bethlehem • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $73,000 per year
Job Level
JuniorMid-Level
About the role
- Manage, build, and develop a team of 30+ warehouse associates (Temp and FTE)
- Review weekly work forecasts and identify productivity requirements to meet building objectives
- Partner with other Area Managers to balance labor and ensure efficient shifts
- Own operational metric reporting (VCPO, UPH, OPH, on-time receiving and shipping, merchant SLAs, Injury Rate) and implement improvements
- Ensure teams are trained on processes and procedures, understand metrics and performance goals
- Assign tasks, provide coaching, accountability, and motivate team toward performance goals
- Develop Lead talent and provide necessary tools, training, and resources
- Foster employee engagement onsite through activities, events, and programs
- Review and approve associate timecards daily
- Serve as contact for escalated issues, mitigate risk and resolve quickly
- Support all safety programs and OSHA compliance to ensure a safe work environment
- Supervise daily workflows to ensure products are handled and stored correctly, maintain hygiene and contamination control standards
- Perform additional duties and responsibilities as necessary
Requirements
- 2+ years of people management and operational leadership experience within a high-volume 3PL fulfillment environment (preferred ecommerce, retail, manufacturing experience)
- Ability to manage performance, deliver feedback, train and develop talent for professional growth
- Solid computer skills and working knowledge of Microsoft Word and Excel, PowerBI and TMS systems
- Strong analytical skills and experience tracking and achieving KPIs
- Excellent attention to detail and communication skills
- Comfortability to navigate and manage ambiguity
- Hard working, detail oriented, and passionate about helping small businesses compete online
- Ability to build and maintain relationships with business stakeholders and carrier partners
- Must be willing to work rotating shifts, non-traditional hours, nights and weekends as needed
Benefits
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Flexible Time Off Program
- Paid Sick Leave
- Floating Holidays (2 days/year)
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
- Eligible for participation in the Company's discretionary bonus plan based on Company's plans and policies
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
people managementoperational leadershipperformance managementKPI trackingtraining and developmentanalytical skillstimecard managementsafety program supporthygiene standardscontamination control
Soft skills
communication skillsattention to detailrelationship buildingcoachingmotivationemployee engagementproblem-solvingadaptabilityaccountabilityteam development
Certifications
OSHA compliance
