SHI International Corp.

Operations

• Develop, enhance, and standardize sales performance reporting, maintaining core KPIs while designing new metrics aligned with evolving business needs.
• Oversee the quota deployment process, ensuring accurate, timely, and strategically aligned target settings for sales teams and leadership.
• Lead the sales forecasting process, leveraging CRM, Power BI, and other analytical tools to improve forecast accuracy, transparency, and predictability.
• Partner with the CRM strategy team to optimize system usage, workflow design, data governance, and process efficiency.
• Collaborate with compensation and Anaplan development teams to align incentive structures with performance goals and modeling to support plan design.
• Work closely with sales leadership and team managers to ensure alignment on forecasting cycles, organizational design changes, and operational effectiveness.
• Partner with BI and analytics teams to drive standardization of dashboards and ensure reporting meets the needs of executives and business stakeholders.
• Ensure all sales operations outputs align tightly with corporate strategy and go-to-market objectives.
• Lead initiatives to consolidate, scale, and standardize sales processes, driving efficiency and operational consistency across the organization.
• Lead, mentor, and develop a high-performing team of analysts responsible for reporting, quota deployment, and operational support.

Director – Sales Operations

Account Executive

• Act as the primary Cisco subject matter expert and trusted advisor to SHI account executives and customers.
• Collaborate with SHI’s sales teams to identify and develop new Cisco opportunities within assigned accounts and territories.
• Conduct technical and business discovery with customers to architect and recommend Cisco solutions accordingly.
• Build and maintain strong relationships with Cisco account teams and ecosystem partners to maximize revenue.
• Execute joint business plans with Cisco and participate in Quarterly Business Reviews and account planning sessions.

Business Sales Executive

Solutions Engineer

• Serve as the primary AI Infrastructure SME, providing expert guidance on NVIDIA DGX platforms and compatible OEM solutions for AI training, inference, and high-performance computing (HPC) workloads.
• Work with and assess customer requirements through discovery and qualification sessions, workshops, and technical consultations to design tailored AI data center solutions.
• Create detailed hardware configurations, including server, storage, networking, and GPU components, ensuring scalability, performance, and cost-efficiency.
• Utilize Reference Architectures provided by all OEMs, validate and recommend properly aligned solutions.
• Develop and maintain accurate Bills of Materials (BOMs) for proposed solutions, incorporating power, cooling, and rack considerations.
• Deliver technical presentations, proofs of concept (POCs), and solution demonstrations to customers and internal teams.
• Provide recommendations on best practices for AI infrastructure deployment, optimization, and integration with existing environments.
• Support field sales teams by participating in customer meetings, responding to RFPs/RFIs, and addressing technical objections during the sales cycle.
• Collaborate with vendors (e.g., NVIDIA, OEM partners) to stay current on product roadmaps, certifications, and emerging technologies.
• Contribute to internal knowledge sharing by documenting solutions, creating playbooks, and training sales teams on AI infrastructure trends.
• Monitor industry developments in AI hardware, including GPUs, accelerators, and data center innovations, to inform solution strategies.
• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
• Design and propose tailored infrastructure solutions that align with customers' business objectives and outcomes.
• Build and maintain technical relationships with OEMs and strategic partners, while staying updated on the latest product information.
• Provide product training and technical education to the sales team and customers.
• Act as a trusted AI advisor for customers, partnering with Field Account Executives.
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
• Develop solutions that fit customers’ needs and budgets through strategic planning.
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
• Educate and develop AGT and SHI teams on technical selling, product training, services, and technology trends.

AI Solutions Engineer

• Work alongside Architects as a network expert supporting account teams, customers, and go-to-market initiatives
• Design and propose tailored infrastructure solutions that align with customers' business objectives
• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies

Presales Solutions Engineer – Network

Learning and Development

• Determine training requirements, create curriculum, and develop content based on the business requirements of SHI Business Unit and Corporate L&D leadership
• Deliver high-quality, effective, and engaging training to SHI leadership and employees to improve productivity and the ability to support internal stakeholders and customer demands, as well as achieve SHI business objectives
• Evaluate outcomes of training and improve/update content as needed based on changing business requirements and/or employee feedback
• Collaborate with the instructional design team in developing and reviewing course materials

Corporate Trainer

Account Manager

• Act as the primary liaison between SHI services and aligned partner sales leaders, SHI Account Executives, and Partner Account Executives.
• Drive a $30M services pipeline over five quarters, with a minimum 10% service attach rate to SHI product sales.
• Support $10M in booked SHI service revenue by the end of SHI FY 2026.
• Build and maintain strong relationships across SHI and partner organizations.
• Coordinate partner training and enablement for SHI sales and delivery teams.

Partner Manager, Networking & Infrastructure

• Master SHI’s value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals.
• Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking.
• Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques.
• Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets.
• Build proactive partnerships with internal SHI support teams and external industry partners to drive business and maintain joint selling initiatives.
• Understand customer’s business objectives, IT priorities, and initiatives to provide tailored solutions.
• Position and effectively communicate SHI’s portfolio of products, solutions, services, and capabilities to customers and partners.
• Be aware of SHI’s industry competition and how to properly showcase our offerings and defend SHI’s value to win new business.
• Foster successful cross-department relationships and engage with extended SHI support teams for identifying new business opportunities and leveraging support resources.
• Build market awareness of SHI through participation in local/regional industry events, organizations, and affiliations.
• Continuously educate oneself to remain current on industry trends, products, and market conditions.

Enterprise Account Executive

Backend Engineer

• Design, implement, and maintain reliable, scalable software solutions, primarily using C#, ASP.NET Core, React, and SQL databases
• Own software development life cycle from ideation to deployment
• Drive projects from initial design through testing and launch while focusing on clean code, scalability, and performance
• Collaborate with cross-functional teams to solve complex challenges and deliver high-quality features to customers
• Guide and mentor other developers, providing technical leadership and code reviews that focus on SOLID principles and domain driven design
• Evangelize and enforce software engineering best practices, including automated testing, code quality, and effective documentation
• Participate actively in Agile ceremonies, contributing to continuous improvement of team processes and efficient delivery of work
• Stay current with emerging technologies, identifying opportunities to improve our platform
• Contribute to the architecture and design of distributed, cloud-native systems

Senior Software Engineer – .NET/React

Analyst

• Lead enhancements to dashboards and reporting by defining the right KPIs, improving visibility into trends and behaviors, and shaping how data is consumed by leaders across SOS.
• Ensure reporting aligns to the broader measurement framework and contributes to improved sales execution.
• Drive insights and decision models that help identify trends, metrics, and behaviors shaping retention, acquisition, and pipeline growth.
• Provide authoritative guidance on what is happening, why it is happening, and what actions should be taken.
• Analyze go-to-market performance to reveal effectiveness against strategic objectives.
• Translate findings into clear, actionable recommendations that influence leadership decisions and strengthen data-driven storytelling across SOS.
• Own the rigor and accuracy of SOS forecasting, segmentation, and pipeline performance management, leveraging internal and external data across segments, territories, and portfolio.
• Establish standards, define methodologies, and ensure consistency in how forecasting and pipeline metrics are interpreted across the organization.
• Serve as a strategic partner to Sales Directors and Solution Architects, ensuring they can interpret KPI signals correctly and act decisively.
• Provide advisory-level analysis that aligns insights with business priorities and drives meaningful commercial outcomes.
• Provide guidance to peers and analysts across SOS by sharing best practices, analytical approaches, and frameworks that improve overall quality and consistency.

Senior Revenue Analyst

• Lead the technology team in developing and executing strategies that align with organizational goals.
• Oversee the design, implementation, and maintenance of technology systems.
• Collaborate with cross-functional teams to identify technology needs and opportunities.
• Manage relationships with key stakeholders to drive successful technology initiatives.
• Drive continuous improvement in technology processes by leveraging new technologies.
• Ensure compliance with legal, regulatory, and organizational standards.
• Prepare and present technology metrics and reports to the executive team.

Director – AI Solutions Engineering

Sales

• The Director of Sales is responsible for developing and executing strategic sales plans to achieve organizational targets and drive revenue growth.
• Leading a high-performance sales team through effective coaching and management.
• Identifying new business opportunities and building strong client and partner relationships.
• Overseeing sales budgeting and forecasting, and collaborating with marketing and product teams.
• Ensuring compliance with sales standards and providing strategic insights to senior leadership.
• Driving innovation in sales processes and driving accountability and continuous improvement.

Commercial Field Regional Sales Director

• Master SHI’s value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals.
• Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking.
• Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques.
• Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets.
• Build proactive partnerships with internal SHI support teams and external industry partners to drive business and maintain joint selling initiatives.
• Position and effectively communicate SHI’s portfolio of products, solutions, services, and capabilities to customers and partners.

• Develop Business with existing customers and establish new customers based on targeted sales techniques by Cold Calling, Customer Meetings, Partner and Industry Networking
• In collaboration with Sales Management, identify, create, develop and manage opportunities in the Sales Pipeline and Sales Management Platform to achieve quarterly and annual Sales Targets and Goals
• Develop and maintain strong, long-lasting Strategic and Trusted Advisor Relationships with current and new customers and partner Contacts
• Master SHI's value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals.
• Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking.
• Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets.

Director – Sales Operations

Business Sales Executive

AI Solutions Engineer

Presales Solutions Engineer – Network

Corporate Trainer

Partner Manager, Networking & Infrastructure

Enterprise Account Executive

Senior Software Engineer – .NET/React

Senior Revenue Analyst

Director – AI Solutions Engineering

Commercial Field Regional Sales Director

Enterprise Account Executive

Global Sales Account Executive