Solutions Engineer – Agents & Automation

SHI International Corp.

Solutions Engineer specializing in Microsoft 365 Copilot and agent-based solutions at SHI. Guiding customers through deployments and ensuring secure, scalable delivery across engagements.

Posted 5/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $150,000 - $207,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Serve as the technical SME for Microsoft 365 Copilot deployment, extension, and agent solution development in Copilot Studio, including first-party, declarative, and custom engine agents.
Guide SHI customers through hands-on Microsoft 365 Copilot deployments, including tenant readiness assessments, data and AI readiness, license assignments, use case identification, and governance.
Lead end-to-end Copilot deployments, including prerequisite validation, service enablement, and rollout planning across Microsoft 365 Admin Center and related services.
Design and implement security and compliance controls using Microsoft Purview (labels, DLP, eDiscovery), Microsoft Defender (threat visibility), and Microsoft Entra (identity, conditional access, least privilege).
Assess and reduce data exposure risks by analyzing Microsoft Graph signals, SharePoint and OneDrive permissions, sensitivity labels, and external sharing configurations.

Requirements

What you’ll need

Bachelor's degree in a technical, business, or related field, or equivalent practical experience
4+ years of experience delivering solutions across Microsoft 365, Power Platform, Azure, or related Microsoft cloud technologies
Hands-on experience with Microsoft 365 Copilot and Copilot Studio, including first-party agent capabilities
Experience designing or implementing declarative and embedded agents using Power Platform (Power Apps, Power Automate, Power Fx, YAML)
Strong understanding of agent architecture, governance, security, and lifecycle management using Microsoft Entra, Purview, Defender, and related services
Demonstrated ability to act as a technical advisor and SME, guiding solution design and implementation
Knowledge or interest in applied AI concepts such as prompt design, evaluation, monitoring, and responsible AI practices.

Benefits

Comp & perks

Health, wellness, and financial benefits to offer peace of mind to you and your family.
Continuous professional growth and leadership opportunities.
World-class facilities and the technology you need to thrive – in our offices or yours.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft 365 CopilotCopilot StudioPower PlatformPower AppsPower AutomatePower FxYAMLMicrosoft GraphMicrosoft PurviewMicrosoft Defender

Soft Skills

technical advisorsubject matter expertsolution designimplementation guidance