Sheraton Heathrow Hotel

Administration

• Supports the effective running of the team by providing administrative, organisational and process support to Senior Managers, team members, steering committees and governance groups.
• Ensures activities are well-coordinated and delivered efficiently.
• Prepare agendas, take minutes, and track actions on behalf of Senior Managers, team members, steering committees and governance groups.
• Provide administrative and document support, producing PowerPoint packs, Excel spreadsheets, and organisational charts using Microsoft/Visio/Copilot and other applications.
• Organise meetings and events, preparing agendas, collating, and circulating documents in a timely manner.
• Develop and maintain effective and efficient admin systems including document control, archiving and shared files, with a continuous improvement approach.
• Arrange IDs and temporary passes for colleagues and 3rd parties.
• Raise, track and manage Purchase Orders, liaise with third party suppliers/contacts, and ensure adherence to company policies.
• Act as a “super user” for systems (e.g. My Heathrow), supporting and coaching others, and proactively undertake ad hoc activities to support colleagues and deliver team objectives.

Team Administrator

Financial Planning and Analysis

• Provide insightful financial support to the Development team
• Inform, influence, and challenge key business decisions
• Collaborate closely with senior leaders and managers
• Deliver pragmatic, hands-on financial guidance across capital programmes and projects
• Build strong partnerships with stakeholders
• Contribute to long-term strategic priorities
• Offer sound judgement and clear financial insight
• Collaborate with a Senior Finance Business Partner to deliver high-quality solutions

Finance Business Partner

Manager

• Lead strategic workforce planning to identify future skills, capabilities and workforce needs
• Shape and deliver enterprise-wide SWP cycles aligned to business planning
• Provide expert guidance to HRBPs and leaders on SWP frameworks and methodologies
• Develop workforce scenarios (build, buy, borrow, automate) to address capability gaps
• Lead the design of future-state structures, governance and accountabilities aligned to business strategy
• Translate strategic change into clear organisation design solutions (structures, decision rights, ways of working)
• Deliver evidence-based, commercially viable designs that drive efficiency and sustainable outcomes
• Integrate organisation design, operating model and workforce strategy into cohesive solutions
• Diagnose organisational challenges and implement targeted interventions
• Act as a trusted advisor on organisation effectiveness and workforce decisions
• Lead or support delivery of organisational change initiatives
• Drive adoption and embed sustainable change, managing risks and resistance
• Partner with senior leaders to shape strategy, providing insight, challenge and expert advice
• Translate complex concepts into clear, actionable recommendations and influence without authority
• Contribute to OE frameworks, tools and methodologies
• Act as a subject matter expert and coach others to build organisational effectiveness capability

Organisational Effectiveness Manager

Data Scientist

• Set the direction for data science and AI across Heathrow, aligned to business needs.
• Put clear AI governance, ethics and assurance arrangements in place.
• Ensure analytics services are reliable, secure and meet agreed service outcomes.
• Oversee investment, supplier arrangements and value tracking for AI and analytics.
• Build sustainable capability across data science, AI engineering and analytics.

Head of Data Science – AI

Strategy

• Develop vehicular-related components of the Expansion Surface Access Strategy for the DCO.
• Support development of highways-related monitoring and mitigation strategies.
• Provide leadership, direction, and constructive challenge to consultants.
• Act as client-side representative engaging with National Highways and local highway authorities.
• Translate DCO and statutory obligations into clear, consistent guidance.
• Identify, manage, and mitigate highways-related risks impacting consent, cost, or schedule.

Roads Strategy Manager

Security Engineer

• Define, mobilise and execute the Cyber Security change portfolio in alignment with the organisation’s cyber strategy.
• Lead a team of Project Managers and provide oversight to technical delivery teams.
• Ensure strategic cyber objectives are translated into structured and measurable programmes.
• Collaborate within the Cyber Security Leadership Team and report to the CISO.
• Drive capability and team leadership across the Cyber function.

Head of Cyber Security – Delivery

Mechanical Engineer

• This role is central to enabling Heathrow’s world‑leading expansion through the application of Modern Methods of Construction (MMC), innovation, and constructability‑led design.
• As a Senior Engineer focused on MMC, you will shape how utility and enabling infrastructure systems are conceived, designed, and delivered maximising off‑site manufacture, standardisation, and repeatability.
• Operating in one of the most complex and constrained construction environments globally, you will lead the development of manufacture ready, assembly led utility solutions across thermal, electrical, potable water, foul and stormwater systems critical networks.
• Embedding constructability and MMC principles from the earliest stages of concept development, you will challenge traditional approaches, reduce onsite activity, minimise interfaces, shorten programme durations, and improve productivity while ensuring safety, operational continuity, and resilience across a live airport environment.
• The role champions engineering excellence and innovation by promoting platform‑based design, modularisation, standard details, DfMA principles, and digital tools that enhance off‑site manufacturing, logistics planning, and rapid installation.

Senior Design Engineer – Expansion MMC and Constructability

• Delivering integrated, coherent, and fit‑for‑purpose utility design solutions.
• Ensuring safe, secure, and efficient construction, operation, and maintenance are embedded from the earliest stages of design.
• Considering whole‑life performance, climate resilience, future capacity, and adaptability.
• Ensuring utility solutions align with Heathrow’s design vision.
• Supporting airline and passenger growth and achieving planning requirements where needed.
• Creating a resilient, high‑performing utility network capable of supporting one of the world’s busiest airports.

Senior Design Engineer – Utilities

• Lead the creation of integrated, future‑ready highways and structural designs that enable Heathrow’s sustainable growth.
• Deliver world‑class infrastructure across one of the world’s most complex airport environments.
• Ensure safety, security, constructability, operability, and maintainability are embedded at every stage of design.
• Shape the “big picture” of design solutions that align with Heathrow’s long‑term vision.
• Champion engineering excellence, innovation, and value—promoting best practice and embracing new technologies to solve complex challenges.
• Balance technical rigour with creativity and collaboration to help turn ambition into reality.

Senior Design Engineer – Civils, Structural, Highways

Product Manager

• Overseeing the strategic direction and governance of low code applications utilising Microsoft technologies
• Leading the Power Platform Centre of Excellence (CoE)
• Setting the strategic direction for low code application development utilising Power Platform and Copilot Studio
• Leading the delivery and on-going management of 100s of business-unit specific and enterprise-wide applications
• Enabling best-in-class practices for in-house development team and supplier development squads
• Supporting the wider community of makers building personal productivity apps
• Engaging with stakeholders up to departmental director level to set the strategic direction

Product Owner – Power Platform

Software Engineer

• ensuring the effective delivery of all technical and operational training across Heathrow’s Engineering teams, overseeing planning, scheduling and quality assurance.
• leading a team, the role drives high performance, ensures compliance with regulatory standards, and manages partnerships with internal stakeholders and external providers.
• monitors training outcomes, mitigates risks, and maintains training facilities - ensuring colleagues are fully competent to support a safe and compliant airport environment.

Learning Delivery Manager – Engineering

Human Resources

• Work with the leadership teams to drive change and modernise and improve ways of working.
• Drive performance by building great relationships and providing constructive challenges to people-related matters.
• Support in the development and implementation of the people plan.
• Support Leaders/colleagues to fulfil their potential and lead change across Heathrow with energy and pride.
• Facilitate change management projects ensuring that outcomes are sustained and benefits are realised.

HR Business Partner

• Responsible for leading and co‑ordinating supply chain partners to deliver IT capabilities aligned to business strategies, outcomes and benefits, ensuring delivery within allocated annual budgets, agreed timelines and quality standards.
• The role includes ownership of delivery plans, governance and stakeholder engagement, supporting effective transition into business‑as‑usual, and ensuring that financial, commercial and performance commitments are met in a complex and fast‑paced environment.

IT Delivery Manager

Business Analyst

• Lead business analysis across a £120m annual investment portfolio.
• Translate complex business drivers into pragmatic IT solutions.
• Engage and influence senior stakeholders and lead a virtual team of analysts.
• Help shape operating models and assure quality standards.
• Mentor junior analysts to enable high-quality, cost-effective and transformational change.

Senior Business Analyst

IT Support

• Define and govern the enterprise architecture framework across business, data, applications and technology domains.
• Work closely with senior stakeholders across Digital, Operations, Commercial and Finance to translate strategic objectives into clear architectural roadmaps.
• Lead architecture governance and assurance, guide domain and solution architects, promote best practice, ensure solutions are secure, compliant and built for long-term sustainability.
• Influence how technology enables growth, efficiency and resilience across the airport ecosystem.