Organisational Effectiveness Manager

Sheraton Heathrow Hotel

Organisational Effectiveness Manager shaping Heathrow’s workforce strategy and capabilities. Leading long-term workforce planning initiatives and engaging with senior leaders in a hybrid work environment.

Posted 5/27/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead strategic workforce planning to identify future skills, capabilities and workforce needs
Shape and deliver enterprise-wide SWP cycles aligned to business planning
Provide expert guidance to HRBPs and leaders on SWP frameworks and methodologies
Develop workforce scenarios (build, buy, borrow, automate) to address capability gaps
Lead the design of future-state structures, governance and accountabilities aligned to business strategy
Translate strategic change into clear organisation design solutions (structures, decision rights, ways of working)
Deliver evidence-based, commercially viable designs that drive efficiency and sustainable outcomes
Integrate organisation design, operating model and workforce strategy into cohesive solutions
Diagnose organisational challenges and implement targeted interventions
Act as a trusted advisor on organisation effectiveness and workforce decisions
Lead or support delivery of organisational change initiatives
Drive adoption and embed sustainable change, managing risks and resistance
Partner with senior leaders to shape strategy, providing insight, challenge and expert advice
Translate complex concepts into clear, actionable recommendations and influence without authority
Contribute to OE frameworks, tools and methodologies
Act as a subject matter expert and coach others to build organisational effectiveness capability

Requirements

What you’ll need

Experience looking **3–5+ years ahead**, translating business strategy into clear workforce implications, rather than focusing primarily on short-term staffing or scheduling
The ability to** identify how the workforce needs to evolve**, including future skills, capabilities, and critical roles required to deliver long-term strategic outcomes
Strong experience in **developing strategic workforce plans**, including shaping workforce scenarios and defining how future demand will be met through a mix of building, buying, borrowing, or automating capability
Confidence working with senior stakeholders to **challenge thinking, influence decisions, and bring clarity to complex, ambiguous workforce problems**
A track record of **coordinating or leading enterprise-wide workforce planning approaches**, bringing together insight from across multiple business areas into a coherent, organisation-wide view
The ability to move beyond data and analysis to** translate insight into clear, practical actions**, such as capability-building, talent strategies, or structural interventions

Benefits

Comp & perks

Experience looking **3–5+ years ahead**, translating business strategy into clear workforce implications, rather than focusing primarily on short-term staffing or scheduling
The ability to** identify how the workforce needs to evolve**, including future skills, capabilities, and critical roles required to deliver long-term strategic outcomes
Strong experience in **developing strategic workforce plans**, including shaping workforce scenarios and defining how future demand will be met through a mix of building, buying, borrowing, or automating capability
Confidence working with senior stakeholders to **challenge thinking, influence decisions, and bring clarity to complex, ambiguous workforce problems**
A track record of **coordinating or leading enterprise-wide workforce planning approaches**, bringing together insight from across multiple business areas into a coherent, organisation-wide view
The ability to move beyond data and analysis to** translate insight into clear, practical actions**, such as capability-building, talent strategies, or structural interventions

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

strategic workforce planningworkforce scenariosorganisation designoperating modelevidence-based designworkforce strategycapability-buildingtalent strategiesstructural interventions

Soft Skills

influence without authoritytrusted advisorchallenge thinkingtranslate complex conceptsmanage risksembed sustainable changediagnose organisational challengescoach otherscollaborate with senior leaders