Sheraton Heathrow Hotel

Architect

• Lead and mentor a team of Cyber Engineers specialising in network, server, and cloud security.
• Provide expert guidance on security architecture and controls to protect critical business assets.
• Strengthen our security posture across on-premise, hybrid, and cloud platforms.
• Work with stakeholders to balance risk, resilience, and commercial priorities.

Lead Architect, Cyber Infrastructure

Administration

• Coordinate company secretarial activity
• Ensure governance requirements are met across the Heathrow Group
• Build knowledge of corporate governance and broader legal areas
• Report primarily to the Corporate & Finance Senior Counsel
• Work closely with Executive Directors, Board Directors and shareholders
• Support scheduling arrangements for Executive, Board, and Committee meetings
• Manage end-to-end preparation for Executive Committee meetings
• Support Board and Committee meeting governance

Secretariat Administrator – Board, Committees

Attorney

• Reporting to the General Counsel and Company Secretary (GC) together with and part of the senior leadership team
• Provide strategic direction for the Legal and Business Assurance team (L&BA) comprising legal, risk, audit and compliance
• Planning, with a focus on the planning requirements required to deliver Expansion
• Property, with a focus on the property aspects relating to Expansion
• Consenting – including all consenting activities required for Expansion

Director of Legal, Consents, Property – Planning

Risk

• Play a key part in strengthening risk management across Engineering and Baggage at Heathrow.
• Help embed robust risk processes.
• Ensure high‑quality risk data.
• Support informed, risk‑based decision‑making by analysing trends and developing predictive insights.
• Drive continuous improvement to contribute to safety, reliability, and operational excellence.

Asset Risk and Opportunity Analyst

Financial Planning and Analysis

• Leading Heathrow’s Internal Controls over Financial Reporting (ICFR) framework.
• Driving the Finance Risk Management agenda.
• Partnering closely with operational and financial stakeholders, internal and external auditors, and senior leadership.
• Ensuring that risks are identified, assessed and appropriately mitigated through well-designed and effective controls.
• Leading the design, documentation and testing of key financial and IT general controls.
• Overseeing the identification, reporting and remediation of internal control gaps.
• Leading the ICFR annual assessment programme.
• Overseeing the Finance team’s risk register.

Finance Manager – Internal Controls, Risk Management

Manager

• play a key part in shaping how Heathrow embraces new technology by identifying opportunities that genuinely add value.
• build strong relationships across the organisation, helping colleagues articulate their challenges and uncover where innovation can make a measurable difference.
• design and lead trials that test new ideas in a safe, controlled and cost‑effective way—ensuring that each trial has clear objectives, defined success measures, and strong business sponsorship.
• work hand‑in‑hand with internal partners and external specialists, coordinating all aspects of trial delivery from planning and risk identification to collaboration with teams such as Data Protection, Cyber Security, AI Ethics and Health & Safety.
• ensure that every trial meets Heathrow’s required standards and aligns with our technology, safety and wellbeing frameworks.

Innovation Manager

• Designing and producing clear, insightful reporting for senior leaders, highlighting risks, trends and recommended actions.
• Working with programme teams and business partners to ensure performance, outcomes and delivery remain on track.
• Leading and embedding Portfolio Management Office standards, processes and ways of working.
• Triaging and analysing data to identify cross‑cutting issues and opportunities for improvement.
• Creating high‑quality dashboards and communication packs for senior and executive audiences.

PMO Manager

Product Manager

• shape the strategy, roadmap and performance of our project delivery platforms.
• collaborate with colleagues across the organisation, from delivery teams to senior leaders.
• support continuous improvement, help colleagues get the most from our tools, and ensure our digital products evolve to meet changing organisational needs.

Product Owner – IT Delivery Tools

• Lead the development, maintenance, and governance of aerodrome procedure documents, ensuring full alignment with CAA requirements, Health & Safety standards, and wider regulatory and industry best practice.
• Oversee aerodrome change management - driving robust engagement, completing safety reviews, and ensuring all changes are implemented safely and effectively.
• Responsible for the issue, control, and upkeep of airside operational publications under the Head of Airside Operations, including OSIs and the transition to a consolidated Airside Ground Manual, maintaining strong document governance and standards.
• Work with HAL teams, NATS, airlines, ground handlers, and service providers; ensure supporting materials (including Heathrow airside maps) are kept current; and deliver ad hoc procedural/compliance projects as required.

Aerodrome Procedures Manager

Onboarding Specialist

• Designing & delivering onboarding journeys, creating and continuously improving experiences tailored to different job families and functions**
• Being accountable for designing and delivering all touchpoints from job offer acceptance to first day**
• Developing engaging content and communications that build excitement and connection before Day 1**
• Collaborating across teams - Talent Acquisition Managers, Referencing, ID Centre, Learning, IT, and Facilities**
• Tracking onboarding metrics, gather feedback, and use insights to enhance the experience continuously**
• Managing cohorts of new joiners through the process, ensuring they receive full support and a positive journey

Onboarding Manager

Security Analyst

• Collect, aggregate, and manage cyber security telemetry and metrics from across security tools, platforms, and processes.
• Analyse security data to identify trends, emerging risks, control effectiveness, and improvement opportunities.
• Produce clear, accurate, and timely reports for both technical teams and senior stakeholders.
• Provide insight-led recommendations to enhance detective and protective security controls
• Support risk and compliance activities through evidence-based metrics and analysis.
• Track progress against cyber initiatives, control enhancements, and assurance actions to ensure measurable outcomes.

Cyber Security Analyst, Metrics

• support the day-to-day oversight and management of cyber risk across the organisation
• ensure that cyber risks are effectively identified, assessed, documented and managed in accordance with Heathrow’s policies, enterprise risk framework and recognised industry best practice
• strengthen cyber risk management practices, ensuring that risks are properly identified, assessed and treated in line with Heathrow policies and recognised industry standards
• contribute to the development and continuous improvement of cyber risk policies, standards and frameworks
• help mature and drive effective cyber risk management practices across the business
• support the delivery of Heathrow’s third-party risk management programme
• compile and analyse data for management reporting and metrics
• maintain a comprehensive and current understanding of Cyber Security and Information Security threats.

Cyber Security Analyst, Risk

Learning and Development

• Designing and developing learning products across digital, in-person, and hybrid formats that address capability gaps within Leadership
• Creating the right resources, activities, gamification and experiences to engage and embed the learning
• Acting as a Learning Consultant in performance consulting sprints, working with stakeholders to identify capability gaps and research creative solutions to shape targeted learning interventions.
• Project managing talent and learning events and programmes, ensuring smooth scheduling, communications, and logistics.
• Working with the Talent & Learning Design team and external vendors to ensure consistent design standards and maximise creative input.
• Report learning outcomes and impact to relevant senior stakeholders, linking learning to performance and business results.
• Provide a variety of delivery solutions including the ability to facilitate and host sessions.

L&D Manager – Leadership

Human Resources

• Partnering closely with Directors and Leadership Teams to shape and deliver the people strategy
• Coaching and influencing business leaders to enhance colleague and team performance
• Interpreting business strategies to develop actionable people strategies supporting function objectives
• Providing expert advice and partnering with Centres of Excellence and other Business Partners
• Owning strategic workforce planning and talent management including succession planning