Shatterproof

Social Marketing Coordinator

Shatterproof

full-time

Posted on:

Location Type: Remote

Location: Remote • Massachusetts, New Jersey, New York, Pennsylvania • 🇺🇸 United States

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Job Level

Junior

About the role

  • Create, edit, and publish engaging daily social content that advances Shatterproof’s mission, programs, and campaigns.
  • Ensure content aligns with brand voice, tone, and visual identity.
  • Work collaboratively with the Marketing + Communications team to populate and maintain a social media calendar in Airtable.
  • Schedule and publish approved content using Sprout Social.
  • Source and adapt photos, videos, and graphics for platform-optimized formats.
  • Support live event coverage on social media.
  • Conduct social listening to identify trends and engagement opportunities.
  • Monitor social media channels daily, engaging with followers, responding to comments and messages, and escalating issues as needed.
  • Foster positive community interactions that align with Shatterproof’s values of empathy and compassion.
  • Assist in developing engagement tactics to drive meaningful interactions and follower growth.
  • Track and analyze key social metrics across platforms using Sprout Social.
  • Produce regular performance reports with insights and recommendations to improve engagement and reach.
  • Use data to inform content adjustments and identify growth opportunities.

Requirements

  • Bachelor’s degree in marketing, communications, digital media, or a related field.
  • 1–3 years of experience in social media management, preferably in a nonprofit or cause-driven organization.
  • Strong understanding of social media platforms, trends, and best practices.
  • Excellent writing, editing, and visual storytelling skills.
  • Proficiency in Sprout Social and Airtable preferred (or equivalent social management and project management tools).
  • Experience with Canva, Adobe Creative Suite, or other design tools a plus.
  • Organized, detail-oriented, and able to manage multiple projects with tight deadlines.
  • Collaborative team player with strong communication skills and a proactive work ethic.
Benefits
  • Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
social media managementcontent creationvisual storytellingdata analysissocial listeningengagement tacticsperformance reportingtrend identificationphoto sourcingvideo adaptation
Soft skills
collaborationcommunicationorganizationdetail-orientedproactive work ethicempathycompassionwritingeditingcommunity interaction
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