SharkNinja

Account Manager

• Build and execute a sales strategy that achieves and exceeds sales and margin targets
• Act as category captain for Floorcare, Kitchen and Beauty categories
• Ensure Shark and Ninja brands are represented in a positive and professional manner, both online and offline
• Plan and execute commercial activities across the e-commerce channel to drive strong sell-out performance
• Ensure accurate forecasting in line with individual and company objectives
• Manage promotional investments (SOA) to deliver sales growth while protecting margins
• Negotiate win-win commercial agreements with retail partners
• Analyse market trends, sales performance and sell-out data to identify growth opportunities
• Organise and participate in product launches
• Monitor and report on competitive activity and pricing
• Identify and develop new retail opportunities to deliver incremental business growth
• Collaborate closely with internal teams to ensure excellence in execution

Key Account Manager

Project Manager

• Lead the planning, execution, and delivery of large-scale, cross-functional projects — from strategic concept through implementation — ensuring alignment with organizational priorities, timelines, and budgets.
• Partner with logistics, order management, planning, commercial, product development, and technology teams to streamline Retail and Direct-to-Consumer (DTC) supply chain operations, improving speed, efficiency, and cost-effectiveness.
• Drive initiatives that enhance the consumer experience across eCommerce platforms and fulfillment networks, optimizing inventory availability, delivery accuracy, and service times.
• Build strong partnerships across Global Operations, Commercial, IT, Product Development, and Finance to ensure project alignment with business goals and growth objectives.
• Identify, assess, and mitigate operational and project risks; develop proactive contingency plans and guide cross-functional teams through organizational change.
• Leverage analytics and KPIs to measure performance, forecast project outcomes, and identify continuous improvement opportunities.
• Deliver clear and concise program updates to executive sponsors and senior leadership, articulating key milestones, issues, and ROI impact.
• Promote best-in-class project management practices and frameworks to drive operational excellence across global functions.

Senior Project Manager – Global Operations

Manager

• Manage day-to-day relationships with parcel carriers across UK and Europe
• Lead carrier selection, onboarding, and offboarding processes
• Develop and execute parcel carrier strategy aligned with business objectives
• Monitor market trends, capacity, and service offerings to optimize carrier mix
• Track and report carrier KPIs including on-time delivery, claims, damage rates, and service exceptions
• Oversee daily operations of 3PL-managed distribution centers, ensuring efficient inbound, storage, outbound, and returns processing.
• Serve as the primary point of contact between the company and third-party logistics providers.
• Ensure operational processes are aligned with company standards, compliance requirements, and customer service expectations.

Key Account Manager

Senior Project Manager – Global Operations

Senior Manager, 3PL and Parcel Carrier