SharkNinja

Project Manager

• Lead the planning, execution, and delivery of large-scale, cross-functional projects — from strategic concept through implementation — ensuring alignment with organizational priorities, timelines, and budgets.
• Partner with logistics, order management, planning, commercial, product development, and technology teams to streamline Retail and Direct-to-Consumer (DTC) supply chain operations, improving speed, efficiency, and cost-effectiveness.
• Drive initiatives that enhance the consumer experience across eCommerce platforms and fulfillment networks, optimizing inventory availability, delivery accuracy, and service times.
• Build strong partnerships across Global Operations, Commercial, IT, Product Development, and Finance to ensure project alignment with business goals and growth objectives.
• Identify, assess, and mitigate operational and project risks; develop proactive contingency plans and guide cross-functional teams through organizational change.
• Leverage analytics and KPIs to measure performance, forecast project outcomes, and identify continuous improvement opportunities.
• Deliver clear and concise program updates to executive sponsors and senior leadership, articulating key milestones, issues, and ROI impact.
• Promote best-in-class project management practices and frameworks to drive operational excellence across global functions.

Senior Project Manager – Global Operations

Manager

• Manage day-to-day relationships with parcel carriers across UK and Europe
• Lead carrier selection, onboarding, and offboarding processes
• Develop and execute parcel carrier strategy aligned with business objectives
• Monitor market trends, capacity, and service offerings to optimize carrier mix
• Track and report carrier KPIs including on-time delivery, claims, damage rates, and service exceptions
• Oversee daily operations of 3PL-managed distribution centers, ensuring efficient inbound, storage, outbound, and returns processing.
• Serve as the primary point of contact between the company and third-party logistics providers.
• Ensure operational processes are aligned with company standards, compliance requirements, and customer service expectations.

Senior Manager, 3PL and Parcel Carrier

Sales

• Facilitating the shelf assortment strategy by category and retailer to maximize revenue, profitability, and YoY growth.
• Engage in long range placement strategies with Marketing and Product Development that deliver our category level margin targets.
• Collaborate with key accounts and analytic leads to develop promotional strategies including understanding and validating sales lifts, coordinating necessary asset support, understanding profitability impacts along with confirming actions into the forecast.
• Be bold in elimination of dead trade spend and identify activations that will drive industry leading ROI for each brand.
• Develop distribution strategies that allow our brands to win where the consumer shops in an everchanging retail environment, including expanding into new channels.
• See the smoke before the fire on product and retail performance and lead the charge to identify actions to improve high rate of sale.
• Support sales with frequent in market visits and customer facing meetings to provide strategic value to Shark Ninja’s partners and field sales team including product, category knowledge and go-to-market strategy.
• Develop and pressure test mid- and long-term roadmap with marketing teams to provide winning assortment to diverse and ever-changing channels.
• Communicate to management on placement progress on regular basis.
• Liaison between Sales and Finance on assortment portfolios that drive margin enhancement YoY by subcategory and gatekeeper of pricing.

Strategic Sales Manager

Operations

• Develop and implement the global operations strategy for the Amazon account, aligned with the company’s overall business goals.
• Develop and utilize an Amazon Operations Metrics Scorecard to measure ongoing performance.
• Lead and mentor a high-performing global operations team, fostering a culture of continuous improvement and innovation.
• Collaborate with senior leadership to identify and capitalize on growth opportunities within the Amazon marketplace.
• Lead Operations agenda as part of the Amazon HII (high impact initiative).
• Lead monthly Amazon Operations SCR, including Operations Metrics Scorecard, Inventory status, direct import status, path to $0 shortages, and updates on all key initiatives that drive service at reduced cost.
• Be the face of SharkNinja Operations to Amazon leadership.
• Develop and implement strategies to improve on time and in full shipping, which will improve chargebacks.
• Ensure SharkNinja retains Prime Badge for drop ship products through process and inventory optimization.
• Collaborate with the customer service team to resolve escalated issues and implement preventive measures.
• Oversee the entire supply chain and order to cash processes. This includes including inventory management, direct import, distribution, drop ship, and chargebacks to ensure timely and cost-effective delivery of products.
• Implement best practices in supply chain management to enhance efficiency and reduce operational costs.
• Work with suppliers and partners to ensure high standards of quality, compliance, and sustainability.
• Influence global logistics operations, including transportation, warehousing, and fulfillment centers, to ensure optimal performance and scalability.
• Drive initiatives to improve order accuracy, delivery speed, and customer satisfaction.
• Utilize data analytics to monitor and optimize logistics performance and reduce shortages, addressing any bottlenecks or inefficiencies.
• Partner with FP&A and Sales to develop and manage SharkNinja’s Amazon P&L, ensuring cost control and profitability.
• Analyze financial performance, identifying opportunities for cost savings and revenue growth.
• Prepare regular reports and presentations for the executive team, providing insights and recommendations.
• Ensure compliance with all relevant regulations, policies, and standards, including those related to quality, and environmental sustainability.
• Identify and mitigate operational risks, developing contingency plans to address potential disruptions.
• Stay informed about industry trends and changes in the regulatory landscape, adjusting strategies as needed.

Senior Director, Global Operations

• Lead Canada’s strategic sales and analytics to deliver market share, distribution, and revenue growth.
• Develop and execute sales strategies that align with corporate goals and deliver against “Obsessed With Winning” KPIs.
• Identify market trends, category dynamics, and competitive insights to inform strategic decisions and investments.
• Translate analytics into clear, actionable strategies that drive performance and profitability.
• Serve as a key partner in the weekly and monthly operating model, ensuring performance reviews, insights, and actions are connected across functions.
• Provide leadership and insight in business performance discussions, driving accountability and action planning.
• Align cross-functional teams around strategic priorities, forecasts, and execution plans.
• Partner with Sales and Category teams to strengthen retailer relationships and secure incremental distribution and shelf share.
• Evaluate retailer performance, optimize promotional plans, and identify opportunities to improve ROI across channels.
• Collaborate with Marketing and Product Development to shape product roadmaps and launch strategies informed by market and consumer insights.
• Oversee lifecycle management, including pricing, trade strategy, and product optimization to maximize growth and margin.
• Partner with Finance to evaluate pricing elasticity, promotional effectiveness, and profitability across the portfolio.
• Lead, coach, and develop a team of managers and analysts, fostering analytical excellence and strategic thinking.
• Build a collaborative, high-performance culture focused on insight generation and commercial impact.
• Ensure team priorities and deliverables align with business objectives and operating rhythms.

Director, Strategic Sales & Analytics

Sales Operations Manager

• Supports accurate, consistent, and transparent forecasting across the EMEA sales organization
• Focus on disciplined execution of standardized forecasting processes
• Clear weekly cadence and strong alignment with Key Account Managers (KAMs)
• Execute weekly and monthly sales forecasts in line with EMEA standards and timelines
• Build forecasts using defined forecast building blocks, ensuring all changes are tied to clear, data-based drivers
• Maintain a clear forecast bridge explaining week-over-week changes
• Monitor forecast accuracy and proactively flag risks and opportunities
• Joint business planning with the retailers/distributors
• Ownership of operational execution of forecast – tracking booked vs forecast, alleviating holds, etc.
• Prepare and maintain core reporting, including POS trends, inventory ladder
• Leverage AI models and standard reports to support forecast accuracy and visibility
• Ensure data accuracy and resolve basic data or reporting issues