SharkNinja

Senior Project Manager – Global Operations

SharkNinja

full-time

Posted on:

Location Type: Hybrid

Location: United Kingdom

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Job Level

Senior

Tech Stack

CloudERP

About the role

  • Lead the planning, execution, and delivery of large-scale, cross-functional projects — from strategic concept through implementation — ensuring alignment with organizational priorities, timelines, and budgets.
  • Partner with logistics, order management, planning, commercial, product development, and technology teams to streamline Retail and Direct-to-Consumer (DTC) supply chain operations, improving speed, efficiency, and cost-effectiveness.
  • Drive initiatives that enhance the consumer experience across eCommerce platforms and fulfillment networks, optimizing inventory availability, delivery accuracy, and service times.
  • Build strong partnerships across Global Operations, Commercial, IT, Product Development, and Finance to ensure project alignment with business goals and growth objectives.
  • Identify, assess, and mitigate operational and project risks; develop proactive contingency plans and guide cross-functional teams through organizational change.
  • Leverage analytics and KPIs to measure performance, forecast project outcomes, and identify continuous improvement opportunities.
  • Deliver clear and concise program updates to executive sponsors and senior leadership, articulating key milestones, issues, and ROI impact.
  • Promote best-in-class project management practices and frameworks to drive operational excellence across global functions.

Requirements

  • 8+ years of progressive experience in project management, operations, and supply chain leadership roles, ideally within a CPG, retail, or eCommerce organization
  • 5+ years of experience in global supply chain functions, with proven success in driving cost efficiency, operational scalability, and process transformation
  • 3+ years of direct experience in direct-to-consumer (DTC) logistics, digital fulfillment, or eCommerce operations, including platform integration and omnichannel distribution
  • Demonstrated ability to lead cross-functional, global teams to deliver measurable outcomes on time and within budget
  • Proven track record in implementing digital transformation initiatives, process automation, or fulfillment optimization programs
  • Strong financial acumen and ability to quantify ROI from operational initiatives
  • Expertise in data-driven project management, leveraging analytics tools to forecast, monitor KPIs, and inform executive reporting
  • Adept at navigating complex organizational structures and building alignment among diverse stakeholders
  • Excellent presentation and communication skills with the ability to influence at all levels
  • Proficient in Microsoft Project, Excel, PowerPoint, and Visio; experience with ERP/WMS/eCommerce platforms (e.g., SAP, NetSuite, Shopify, Salesforce Commerce Cloud) a plus
  • Bachelor's degree required
Benefits
  • Competitive health insurance
  • Retirement plans
  • Paid time off
  • Employee stock purchase options
  • Wellness programs
  • SharkNinja product discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementoperations managementsupply chain managementcost efficiencyprocess transformationdigital transformationprocess automationdata analysisKPI monitoringinventory optimization
Soft Skills
leadershipcommunicationinfluencingcross-functional collaborationstrategic planningrisk managementproblem-solvingorganizational change managementpresentation skillsstakeholder alignment