SharkNinja

Senior Manager, 3PL and Parcel Carrier

SharkNinja

full-time

Posted on:

Location Type: Hybrid

Location: United Kingdom

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Job Level

Senior

Tech Stack

ERP

About the role

  • Manage day-to-day relationships with parcel carriers across UK and Europe
  • Lead carrier selection, onboarding, and offboarding processes
  • Develop and execute parcel carrier strategy aligned with business objectives
  • Monitor market trends, capacity, and service offerings to optimize carrier mix
  • Track and report carrier KPIs including on-time delivery, claims, damage rates, and service exceptions
  • Oversee daily operations of 3PL-managed distribution centers, ensuring efficient inbound, storage, outbound, and returns processing.
  • Serve as the primary point of contact between the company and third-party logistics providers.
  • Ensure operational processes are aligned with company standards, compliance requirements, and customer service expectations.

Requirements

  • Bachelor’s degree in Supply Chain, Logistics, Operations Management, or a related field; MBA or advanced degree is a plus.
  • 7+ years of experience in logistics or warehouse operations, including significant experience managing 3PL partners.
  • Proven success in managing budgets, vendor relationships, and large-scale logistics operations.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Experience with WMS, TMS, and ERP systems; proficiency with Excel and logistics analytics tools.
  • Excellent leadership, communication, and collaboration skills.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.
  • Travel Required - up to 25%
Benefits
  • Competitive health insurance
  • retirement plans
  • paid time off
  • employee stock purchase options
  • wellness programs
  • flexible work schedule
  • professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logisticswarehouse operationscarrier strategyKPI trackingbudget managementvendor managementdata analysisproblem-solvinglogistics analytics
Soft Skills
leadershipcommunicationcollaborationanalytical skillsproblem-solvingprioritizationadaptability
Certifications
Bachelor’s degree in Supply ChainBachelor’s degree in LogisticsBachelor’s degree in Operations ManagementMBA or advanced degree