Sharebite

Frontend Engineer

• Design, develop, and maintain responsive web applications using React and Angular
• Build and maintain cross-platform mobile applications using React Native
• Write clean, reusable, and well-documented code following best practices
• Collaborate with UX/UI designers to translate wireframes and designs into pixel-perfect interfaces
• Optimize applications for performance, scalability, and accessibility
• Participate in code reviews, providing and incorporating constructive feedback
• Work in an Agile environment, contributing to sprint planning, standups, and retrospectives
• Troubleshoot and debug issues across web and mobile platforms
• Stay up to date with emerging frontend technologies and industry trends

Software Engineer – Frontend

Product Manager

• Track KPI's of the Growth Team (i.e. quota attainment, pipeline coverage, etc.)
• Analyze data and work with leadership to improve processes and increase ROI
• Own the ongoing administration, upkeep, and optimization of Salesforce
• Partner with business stakeholders to gather requirements and propose scalable solutions
• Manage user access, licenses, roles, permissions, and security settings
• Maintain ticketing workflows, prioritize requests, and help plan the Salesforce roadmap
• Enforce data hygiene standards and perform regular quality checks
• Configure and maintain Salesforce features including fields, page layouts, record types, automations, dashboards, and reports
• Support internal projects in collaboration with other business teams and leadership
• Provide end-user support, training, and documentation to improve adoption and satisfaction
• Monitor and maintain the health of Salesforce integrations, partner with engineering and other teams on integration-related projects across connected systems, and develop a working understanding of AI and data tools to enrich, consolidate, and improve data quality for reporting and analysis.

Senior Rev Ops / Salesforce Product Owner

Accounts Receivable

• Prepare, review, send, and upload customer invoices with accuracy and timeliness
• Collaborate closely with business teams to understand and execute customer-specific invoicing and payment requirements
• Design and maintain templates for customized customer invoice formats, utilizing Microsoft Excel and artificial intelligence to gain efficiency
• Conduct quarterly reconciliations of accounts receivable and unbilled receivable general ledger accounts, identifying and resolving any discrepancies
• Manage customer-facing communications through our central inboxes - including but not limited to, addressing invoice inquiries, modifications, collections issues, payment applications, and credit memo requests
• Process cash applications in QuickBooks and resolve general ledger discrepancies to maintain accurate financial records
• Prepare and distribute monthly accounts receivable reports for internal leadership and external stakeholders
• Provide audit support related to customer invoicing and cash collection

Accounts Receivable Specialist – Part Time

Account Manager

• Directly manage and develop a team of 3-4 Corporate Account Managers, providing ongoing coaching, feedback, and performance management to help them succeed and grow in their roles.
• Conduct regular 1:1s with direct reports to review account health, address blockers, strategize on account challenges, and support professional development.
• Set clear performance expectations and hold the team accountable to key metrics including retention rate, upsell/expansion attainment, client NPS scores, and account health indicators.
• Own onboarding and ramping of new CAM hires, including training, shadowing, account assignment strategy, and execution of 30-60-90 day plans.
• Analyze team performance data to identify coaching opportunities, process improvements, and systemic issues requiring escalation or cross-functional support.
• Provide strategic deal support on complex renewals, negotiations, and upsell opportunities, coaching team members through high-stakes client conversations.
• Escalate at-risk accounts, product feedback, and systemic client issues to leadership with context and recommended solutions.
• Maintain a portfolio of strategic, high-value, and complex corporate accounts, serving as their primary point of contact and trusted advisor.
• Synthesize information gathered across client conversations to assess the best set of configurations and account structure, managing the "A through Z" account setup process for high-touch implementations.
• Answer ongoing client inquiries related to onboarding, implementation, and ongoing account optimization, ensuring an extremely smooth and professional experience.
• Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature, modeling strong renewal practices for your team.
• Identify whitespace in accounts and create value-based presentations to promote upgrades, cross-sells, and account expansion opportunities
• Consult with clients to recommend additional solutions from the Sharebite portfolio that align with their business goals and employee engagement strategies.
• Devise and execute account strategies and plans to maximize account growth, retention, and client satisfaction.
• Provide high-touch client service, including escalation and coordination of critical support issues as needed.
• Demonstrate ability to grow accounts with high conversion rates from upsell identification to closed-won deals.
• Maintain accurate and up-to-date client information in Salesforce and ensure your team is doing the same.

Manager, Corporate Account Management

• Be the go-to owner for your restaurant portfolio, proactively identifying risks, performance gaps, and opportunities for growth, and working cross-functionally to support and expand your accounts
• Drive operational improvement with restaurant partners, owning outcomes related to reliability, responsiveness, and overall performance on the platform
• Bring your analytical A-game by monitoring portfolio KPIs, identifying trends, surfacing actionable insights, and measuring the impact of operational initiatives
• Partner closely with Restaurant Sales, Logistics, and Customer Success to share feedback, resolve live issues, and continuously optimize operations and strategy
• Own the end-to-end process for building and maintaining healthy restaurant rotations — balancing variety, client preferences, performance, and real-world operational constraints, including addressing underperformance when needed
• Act as an ambassador for the Sharebite mission, brand, and product in all restaurant interactions
• Visit restaurant partners and client sites as needed to support launches, troubleshoot operational issues, and ensure smooth execution in live environments

Restaurant Account Manager

Account Executive

• Establish and develop a strategy for identifying and closing net-new sales opportunities
• Own the prospecting process in partnership with our sales development team to identify the best path to engagement and initiating the sales cycle
• Collaborate and lead the successful execution of sales activities through contract negotiation & closing with internal/external stakeholders
• Target buyer personas and stakeholders (primarily HR / People, Workplace Experience Teams, Benefits, and Finance) that are looking for solutions to their current workplace challenges or desires
• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas of the product

Enterprise Account Executive

Marketing

• Own marketing’s contribution to pipeline and revenue, with accountability across all stages of the funnel.
• Develop and execute demand generation and ABM strategies that support sales-led growth.
• Partner closely with Sales to align on target accounts, messaging, campaign strategy, and deal acceleration.
• Influence late-stage opportunities through tailored programs, events, and sales enablement.
• Regularly review pipeline performance, campaign impact, and ROI with Sales and Growth leadership.
• Own core positioning, messaging, and value propositions across channels.
• Translate customer insights, product capabilities, and market dynamics into compelling narratives.
• Develop sales enablement materials including pitch decks, case studies, and competitive insights.
• Ensure consistent messaging across marketing, sales, and customer touchpoints.
• Lead Sharebite’s ABM strategy across named accounts in close partnership with Sales.
• Own hosted and sponsored event strategy from concept through execution and follow-up.
• Build creative, differentiated campaigns that cut through in a competitive B2B landscape.
• Maintain and evolve Sharebite’s brand presence while supporting revenue goals.
• Build and optimize marketing processes, systems, and reporting to support scale.
• Own the marketing tech stack in partnership with Growth and RevOps.
• Establish clear goals, dashboards, and performance measurement across initiatives.
• Bring structure to ambiguity while remaining flexible and experimental.
• Act as a player-coach, managing a few direct reports while remaining highly hands-on.
• Mentor and develop team members through clear direction, feedback, and support.
• Serve as a key marketing voice in cross-functional planning and leadership discussions.
• Collaborate deeply with Product and Customer Success to ensure feedback loops and alignment.

Senior Marketing Manager

Sales Development Rep

• Identify prospective customers and conduct research to formulate effective messaging
• Engage prospects through strategic outreach sequences that leverage email, phone, and social channels
• Partner with Growth Partners to schedule prospect meetings
• Shadow (and sometimes lead) discovery calls to better familiarize yourself with buyer personas and the later stages of the sales process
• Collaborate with the Marketing team to develop strategies for reaching sales targets
• Leverage Salesforce.com to manage accounts, prospects, and opportunities
• Stay up-to-date on market trends, competitive analyses, and industry developments
• Collaborate with the sales team on improving our outbound strategy
• Leverage additional tools like Outreach, Gong, Sales Navigator, Excel, and G-suite to stay organized and hone your craft

Sales Development Representative

Attorney

• Operate and improve existing intake, triage, SLA management, and reporting across all routine contracting workflows.
• Administer our CLM platform, template library, clause playbooks, approval matrices, metadata models, repository hygiene, and versioning
• Improve workflows for high-volume agreements (NDAs, DPAs, order forms) with AI-assisted clause detection, summarization, and guardrails using a cutting-edge in-house legal tech stack
• Manage integrations (with external support where needed) of our CLM with e-signature platforms and procurement systems; automate routing, approvals, and data sync
• Partner with Growth and Account Management teams on deal desk policies, order form standards, and revenue-impacting terms; align with Finance on billing terms and PO/contract hygiene
• Orchestrate vendor intake using our third-party risk management (TPRM) platform, including our vendor intake process, criticality/risk tiering, and routing to Security/Privacy/Finance for diligence reviews
• Manage diligence workflows: SIG questionnaires, SOC 2 attestations, and DPAs
• Continuously look for ways to improve contracting and vendor workflows for speed and scalability, leaning heavily into leading-edge AI solutions balanced with steadfast controls
• Bring high energy, initiative, and an ownership mindset to your daily work

Legal Operations Specialist

Operations

• Assign, track, and manage deliveries for an assigned portfolio of client accounts
• Dispatch contracted drivers accurately and on time, aligned with team performance goals
• Monitor live deliveries and make proactive, real-time adjustments to improve outcomes
• Provide timely updates and respond to requests from internal operations teams

Logistics Operations Associate – Part Time

• As a key member of our Corporate Account Management (CAM) team, this role will be responsible for ensuring that our corporate clients are successful and thriving as they use the Sharebite platform.
• You will proactively advocate for the customer, focusing on high levels of adoption to ensure the highest degree of customer satisfaction.
• You will develop yourself as a trusted advisor that empowers and enables our clients by coaching clients on the set of tools and solutions that Sharebite offers.
• This role will require a strong attention to process and the technical aspects of the Sharebite platform.
• You will need to be a great listener, strong communicator, as well as a curious and creative problem solver.
• Work closely with the corporate sales team on understanding specific client requirements and pain points.
• Synthesize information gathered across client conversations to assess the best set of configurations / structure for client accounts, and manage “A through Z” account set up process.
• Liaise cross functionally in order to ensure that new client needs are prioritized from a product and operations perspective.
• Answer ongoing client inquiries as they relate to onboarding / implementation, up until and after a client’s official launch date.
• Make strategic decisions to ensure an extremely smooth and efficient onboarding process and launch for each corporate client.
• Provide feedback to the corporate sales and account management / customer success teams, in order to close communication gaps.
• Effectively manage time to make each client feel special through a professional handholding experience.
• Maintain all corporate client information within our CRM platform, Salesforce.
• Serve as the primary orchestrator of client relationships, coordinating across internal teams to ensure customer needs are prioritized and delivered.
• Own accountability for follow-through on client requests, ensuring seamless communication and execution across all internal teams.
• Drive cross-functional collaboration to solve complex customer challenges, from problem identification through solution delivery.
• Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature.
• Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
• Consult with our existing customers to recommend additional solutions from the Sharebite portfolio.
• Devise and execute account strategies and plans to maximize account growth.
• Provide high touch client service, including escalation and coordination of support issues as needed.
• Demonstrate ability to grow accounts with increased conversion from upsell identification to closed won.
• Take on a buddy assignment for new team members as they go through the onboarding process.
• Participate in training sessions for new team members during their onboarding.

Corporate Account Manager

Product Designer

• Lead end-to-end design for high-impact product areas: discovery, flows, IA, interaction design, visual design, and design QA through launch and iteration.
• Translate business goals and user needs into clear problem statements, hypotheses, and measurable outcomes; define success metrics with PM and Data.
• Plan and run lean research (customer interviews, concept tests, usability studies); synthesize insights into JTBD, personas, journey maps, and actionable opportunities.
• Prototype across fidelities (from fast lo-fi to interactive hi-fi) to de-risk ideas and accelerate alignment with stakeholders and engineers.
• Deliver production-ready specifications with responsive behaviors, edge/empty/error/loading states, content guidance, and accessibility notes.
• Evolve and maintain Sharebite’s design system in Figma: create modular components, tokens, and patterns; partner with Engineering on parity and governance.
• Champion accessibility and inclusive design (keyboard navigation, semantics, contrast, motion preferences) aligned to WCAG 2.1 AA.
• Collaborate tightly with Engineering throughout implementation—partner closely with Engineering and Product throughout the software development life cycle by conducting design reviews and validating implementation against design specifications.
• Maintain coherence with Brand and Marketing across surfaces; contribute to key campaigns or landing pages when needed to ensure a unified experience.
• Manage designers through structured critique, coaching, and documentation; codify patterns and best practices to scale design quality across teams.
• Operate with ownership and urgency—balance speed with rigor, communicate tradeoffs clearly, and consistently deliver outcomes that move the business and mission forward.

Software Engineer – Frontend

Senior Rev Ops / Salesforce Product Owner

Accounts Receivable Specialist – Part Time

Manager, Corporate Account Management

Restaurant Account Manager

Enterprise Account Executive

Senior Marketing Manager

Sales Development Representative

Restaurant Account Manager

Legal Operations Specialist

Logistics Operations Associate – Part Time

Corporate Account Manager

Lead Product Designer