SGA TI em Nuvem

Full-stack Engineer

• Deploy and administer UNIX and Linux operating systems (AIX, SUSE, Oracle Linux and Red Hat)
• Manage and administer IBM Power environments
• Deploy and administer Storage solutions (Hitachi, Pure, IBM, Dell) and SAN networks (Cisco and Brocade)
• Configure and administer high-availability clusters (HACMP and Pacemaker) in SAP environments
• Deploy and administer virtualized environments with VMware
• Manage and deploy resources in Microsoft Azure using Terraform, including:
• Virtual machines
• Load balancers
• Storage accounts
• Disks
• Familiarity with infrastructure for SAP applications
• Work in an agile model with DevOps practices, following code and deployment standards defined by the architecture
• Perform analysis and resolution of complex incidents and problems.

Systems Administrator – Unix/Linux, SAP Infrastructure, Azure Cloud

IT Support

• Implement and administer Windows Server operating systems
• Manage Microsoft infrastructure services
• Manage server virtualization platforms
• Deploy, operate, and maintain enterprise storage systems and SANs
• Automate tasks using PowerShell and, preferably, Terraform and Ansible
• Create and maintain technical documentation

Senior IT Infrastructure Analyst – Windows, Storage

Business Development Rep

• Conduzir com total autonomia os processos de cotação, renovação, aquisição e gestão de licenças junto aos clientes da base e novos clientes.
• Atuar diretamente na articulação e negociação com parceiros de distribuição e fabricantes.
• Garantir a correta execução dos processos administrativos e comerciais relacionados ao licenciamento.
• Acompanhar rigorosamente prazos de renovação, vencimentos e oportunidades de atualização dos clientes.
• Implementar e gerenciar controles internos e indicadores de performance da operação de licenciamento.
• Desenvolver e nutrir o relacionamento operacional e comercial com parceiros estratégicos (especialmente no ecossistema Microsoft).
• Monitorar e capturar programas de incentivo, campanhas, fundos e oportunidades disponibilizadas pelos fabricantes para maximizar a receita da área.
• Garantir o alinhamento ágil entre a SGA e os parceiros para otimizar os processos comerciais e operacionais.
• Buscar constantemente novas possibilidades de negócios por meio do ecossistema de parceiros.

Líder de Licenciamento e Desenvolvimento de Negócios

• Implement and administer Windows Server operating systems
• Manage Microsoft infrastructure services, including: Active Directory, GPO, DNS, DHCP, NTP, File Services, DFS, Failover Clustering
• Manage server virtualization platforms (VMware vSphere, ESXi, vCenter and Microsoft Hyper-V)
• Deploy, operate and maintain enterprise storage (block/file/object) and SAN (zoning, LUNs, multipath, HBAs, iSCSI/FC)
• Manage capacity and performance of server and storage infrastructure.
• Create and maintain technical documentation (diagrams, procedures, runbooks and knowledge base articles).

IT Infrastructure Analyst – Windows/Storage (Senior)

Operations

• Lead SGA's FinOps practice by defining, implementing and continuously optimizing internal processes, policies and procedures to ensure scalability and alignment with market best practices.
• Product and Go‑to‑Market Development: Design and package new FinOps-focused products, services and consulting offerings for SGA's portfolio.
• Cost Management and Governance: Monitor, analyze and report cloud consumption and costs, identifying savings opportunities and preventing waste.
• Cost Anomaly Analysis: Investigate cost anomalies and adjust thresholds when necessary.
• Use of Artificial Intelligence: Apply and develop AI-driven routines to automate billing anomaly detection and generate strategic insights.
• Strategic Partnership (Cross‑Team): Work hand-in-hand with TAMs and engineering teams to ensure technical architecture aligns with financial best practices.
• FinOps Culture: Promote a culture of cloud financial responsibility across technical teams and clients, fostering transparency and ongoing training.
• Reports and Dashboards: Develop and present executive ROI and TCO reports to C-level stakeholders, translating complex IT metrics into business outcomes.

Head Cost Management, FinOps

Network Engineer

• Work on network infrastructure projects, ensuring the correct definition, deployment and sustainment of connectivity solutions.
• Plan, implement and oversee changes in LAN, WAN and WLAN environments, ensuring adherence to technical and business requirements.
• Develop configuration standards, technical documentation and best practices for Routing & Switching environments.
• Participate in the design, implementation and evolution of network security solutions, including firewalls, segmentation and access policies.
• Work on projects involving equipment and solutions from Cisco, Fortinet, Check Point and Palo Alto.
• Implement and support secure network access solutions, including authentication technologies such as 802.1X, MAB, RADIUS and TACACS+.
• Administer and evolve NAC solutions, especially Cisco ISE, including authentication policies, device profiles and integrations with Active Directory.
• Participate in technology modernization projects, environment migrations, security initiatives and digital transformation efforts.
• Work on connectivity and integration projects for Azure Cloud environments, including hybrid networking.
• Support troubleshooting activities and root cause analysis for high-complexity incidents related to network infrastructure.
• Create and maintain technical documentation, architecture diagrams, operational procedures and project documentation.
• Collaborate with multidisciplinary teams, vendors and clients during the planning, deployment and transition phases of solutions.

Senior Network Analyst

Business Analyst

• Lead quoting, renewal, acquisition and license management processes with clients.
• Work directly with distribution partners and manufacturers.
• Ensure correct execution of administrative and commercial processes related to licensing.
• Monitor renewal deadlines, expirations and opportunities for customer upgrades.
• Maintain controls and key performance indicators for the licensing operation.
• Develop operational relationships with strategic partners.
• Track incentive programs, campaigns and opportunities made available by manufacturers.
• Ensure alignment between SGA and partners to streamline commercial and operational processes.
• Constantly pursue new business opportunities through the partner ecosystem.
• Map and contact clients who currently purchase only licensing and identify opportunities to expand the commercial relationship.
• Provide the sales team with qualified opportunities for projects and services.
• Build relationships with procurement and supply departments of target companies.
• Conduct vendor qualification and approval processes.
• Monitor and identify RFPs and purchasing opportunities related to SGA's portfolio.
• Schedule and deliver SGA corporate presentations for procurement teams and coordinate with the commercial team for presentations to relevant stakeholders.