SES Space & Defense

Security Engineer

• Acts as the AFSO for SESSD, providing redundancy of security operations within all company facilities
• Provides onsite support of day-to-day security activities at the company’s backup Global Network Operations Security Center (“GNOSC”), located in Stafford, VA
• Performs security functions within several security systems of record provisioned for members of the NISP, including Defense Information System for Security (“DISS”), National Background Investigation System (“NBIS”), and National Industrial Security System (“NISS”)
• Assists in the administrative tasks within the Access Control System (“ACS”) for multiple locations, including provision and removal of access to company spaces, issuing badges as part of the onboarding process for authorized staff, and running access history reports to support compliance needs for the security team.
• Coordinates classified meetings, inclusive of sending and receiving Visit Authorization Requests and working with meeting hosts, as necessary, to sanitize classified meeting spaces in preparation for cleared visitor(s)
• Aid in response to alarm conditions and/or execution of emergency action plans to ensure safeguarding capabilities are not jeopardized during these events.
• Conduct briefings and debriefings in support of classified program operations
• Work with the Human Resources team to design, deploy, and track the completion of annual training required for employees of the company, inclusive of training requirements specific to the support of certain programs.
• Act as the Insider Threat Program’s onsite security representative for the Stafford, VA location
• Assist in gathering information for investigations into losses and security violations
• Ensure destruction of classified and/or other sensitive information types in accordance with policies and procedures
• Assist in revision of procedures manuals and may interface with outside agencies
• Acts as the company’s COMSEC custodian, ensuring regular audits and semi-annual inventories are performed, maintaining the Distributed Information Security Accounting Systems (“DIAS”) database
• Support, communicate, reinforce and defend the mission, values and culture of the organization

Assistant Facility Security Officer – AFSO

Engineer

• Support the design, integration, and lifecycle management of complex satellite communication and defense systems using Model Based Systems Engineering.
• Help build and mature the organization’s MBSE capability by integrating digital engineering tools and processes to strengthen requirements traceability, system architecture development, and verification and validation (V&V) activities across programs.
• Collaborate with a large cross-functional team.
• Build system models, document system requirements, Interface Control Documents (ICDs), Concepts of Operations (CONOPS), and system design and architecture documents.
• Define service thresholds, write test plans, and ensure the solutions meet performance and reliability standards.

Junior Engineer, Systems

Operations

• Provide Tier 1 and Tier 2 satellite and network operations support
• Continuously monitor network and satellite space segment performance to provide customer Tier 1 and Tier 2 support as required
• Remotely troubleshoot VSAT systems via iDirect software
• Resolve customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites
• Monitor iDirect TDMA equipment configurations and network performance, in real time, and report conditions and anomalies to the designated Team Lead
• Prepare reports on network utilization, performance and activity as required
• Open and track trouble tickets via Remedy as required to resolve network or remote terminal issues
• Analyze and resolve end-user hardware and software computer problems in a timely and accurate manner and provide end-user training where required
• Monitor and test satellite network performance and provide satellite network performance statistics and reports
• Assist in network design and capacity planning
• Isolate and correct network faults using network management tools (iMonitor, iBuilder, and Solarwinds)
• Manage service restoration activities and track/update trouble ticketing system (Remedy)
• Provide status reports to customers and management personnel
• Provide testing and implementation support of new software releases for deployed network equipment

Satellite Operations Center Technician

Full-stack Engineer

• Design, develop, analyze, document, and support testing of products
• Manage and monitor infrastructure and system deployments
• Identify potential issues and implement solutions proactively
• Maintain documentation of the environment
• Develop and maintain cloud-based solutions

Senior Engineer, Systems

Network Operations

• Manages, monitors and maintains communications equipment, performance of the communications networks and resolves remote user and hub problems
• Works with customers to troubleshoot and restore remote access problems
• Maintains a high level of satellite communications for customers and assists with any transmission inquiries
• Helps end users access the satellite
• Isolates and restores service to customer networks
• Achieves a high rate of problem resolution/trouble closure on initial call
• Provides network support and escalates technical issues to Senior Technician, Global NOC when access or communications issues cannot be resolved
• Provides real-time status on MEO/GEO communications network traffic
• Gathers load and demand information, allowing SES SD to continuously optimize network performance and ensure quality of service/reliability to customers
• Provides guidance and direction for Field Service Representatives (FSRs) in troubleshooting complex satellite communication networks
• Manages and monitors, performance of the communications networks and resolves remote user and hub problems
• Performs system troubleshooting, log retrieval via remote connections
• Performs all tasks and duties required to successfully capture and facilitate the reporting processes for internal and external interfaces per defined standards
• Keeps customers informed regarding communication restoration by providing regular updates until problems are resolved and service is restored
• Meets and/or exceeds the requirements specified in Service Level Agreements
• Monitors customers transmitted satellite carriers ensuring they are within parameters
• Prioritizes and/or isolates problems to return communications to operational status
• Schedules vendor access to remote locations for repair and maintenance as required
• Maintains records of maintenance and repairs of customer networks
• Other duties as assigned

Assistant Facility Security Officer – AFSO

Junior Engineer, Systems

Satellite Operations Center Technician

Senior Engineer, Systems

Global NOC Technician