Accounting Implementation Specialist
ServiceTitan
CloudMaven
Salary
💰 $134,400 - $143,800 per year
Job Level
JuniorMid-Level
Tech Stack
CloudMaven
About the role
- Manage the Pro Account Executives on objective and performance achievement
- Monitor the full Pro Product sales cycle from prospecting through close
- Shape and implement sales strategy and processes
- Provide accurate weekly forecasts to sales leadership
- Serve as a mentor for your team and be a steward of the ServiceTitan organization
- Motivate, incent, and recognize team members to encourage top performance
- Recruit, interview, and onboard new team members
- Conduct weekly 1:1s with each Pro Account Manager and respective weekly team meetings
- Partner with cross-functional teams to ensure customer success
- Partner with product marketing on market feedback and influence product roadmap
- Foster & build overall relationship with customers, which include: increasing Pro Product adoption, ensuring retention of existing Pro Products, and long-term customer success
- Be the go-to-lead on new features adoption in an advocate/consultative approach
- Coach the team on technical and business acumen to align business drivers to ServiceTitan’s solutions
- Proactively work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
- Work cross-functionally with Customer Success, Strategy, Marketing, Product Management, and Sales Leadership
- Help evaluate new technologies and programs to drive superior performance
Requirements
- Direct account executive and/or account manager quota-carrying experience
- 2+ years related sales management experience
- 5+ years experience in a SaaS environment/company
- Preferred industry experience and/or familiarity
- Minimum of a Bachelor’s degree
- Strong presentation skills and proficiency in Google Slides
- Strong analytical skills and proficiency in Google Suite, Google Sheets/Excel and Salesforce
- Excellent communication skills and organizational capabilities
- Strong written communication skills and experience operating in Slack, Teams, etc.
- Creativity and ability to run with minimal direction in an ambiguous environment
- Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions
- High emotional intelligence and EQ
- Preferred remote working experience
