Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.

Requirements

5+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
Possess excellent communication and presentation skills.
Problem solver, knowledgeable, and can-doer

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

JavaScriptPythonNode.jsJavaPHP.NETRubyReactReact NativeMobile Native

communication skillspresentation skillsproblem solvingknowledgeablecan-do attitude