Customer Service Representative
ASC Engineered Solutions
ERP
Customer Experience Strategist
Sentinel Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Downers Grove • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Bridge operational activities with strategic business objectives
- Turn customer data into actionable initiatives that improve satisfaction, loyalty, and growth
- Collaborate cross-functionally with teams like marketing, sales, and product managers
- Create and present actionable plans to stakeholders, including executive leadership
Requirements
- 3+ years of experience working in a data analytic role or similar role
- Strong working knowledge and experience with Power BI, and AI tools like ChatGPT, Copilot and Gemini
- Ability to work with and communicate effectively with all levels within the organization
- Comprehension of business needs in order to develop data models
- Experience with creating dashboards, KPIs and reports
- Microsoft Certifications are a plus but not required
- The candidate must have a car, as this position requires travel between location and the transportation of equipment
- A valid driver’s license and proof of vehicle insurance will be required
- Legally authorized to work in the US without sponsorship
- Must demonstrate a “can-do” attitude
Benefits
- Medical, Dental, Vision
- 401K
- 529
- Life Insurance
- Income Protection Short and Long-Term Disability
- Medical and Child/Elder Care
- Flexible Spending Account Plans
- Family Planning Benefits
- Financial Education
- Identity Theft Protection and Assistance
- Legal Services
- Employee Assistance Program
- Two weeks’ vacation
- Additional paid time-off for Personal and Sick
- Certification and hands-on training
- Employee discount for product services and entertainment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsdata modelingdashboard creationKPI developmentreporting
Soft skills
communicationcollaborationpresentationproblem-solvingadaptability
Certifications
Microsoft Certifications
