Semperis

Program Manager

• Manage onboarding programs from deal close through deployment, ensuring milestones are delivered on schedule
• Maintain structured project plans, task tracking, and status reporting
• Monitor risks, dependencies, and delays, escalating where necessary
• Coordinate onboarding across Customer Success, Technical Delivery, Sales, Product, and Support team
• Coordinate the structured Sales-to-CS handover process
• Ensure complete knowledge transfer prior to onboarding kick-off
• Maintain Salesforce and CS platform hygiene, including onboarding milestones and progress tracking
• Coordinate onboarding meetings including deployment sessions, upgrade planning, SIEM integrations, and document outcomes
• Identify opportunities to standardise onboarding workflows across customer tiers
• Support CSMs during onboarding with coordination, scheduling, and milestone tracking
• Manage health check workflows and data collection
• Maintain onboarding playbooks and documentation

Onboarding Program Manager

• Manage onboarding programs from deal close through deployment, ensuring milestones are delivered on schedule
• Maintain structured project plans, task tracking, and status reporting
• Monitor risks, dependencies, and delays, escalating where necessary
• Coordinate onboarding across Customer Success, Technical Delivery, Sales, Product, and Support team
• Coordinate the structured Sales-to-CS handover process
• Validate that onboarding inputs are captured, including customer stakeholders and contacts
• Maintain standardized handover documentation and templates
• Maintain Salesforce and CS platform hygiene, including onboarding milestones and progress tracking
• Set up and manage collaboration workspaces (Teams, SharePoint, etc.)
• Maintain onboarding dashboards and success plans
• Manage health check workflows and data collection
• Maintain onboarding playbooks and documentation

Engineer

• Own the processes for our hands-on lab environment within Technical Enablement for all Semperis products.
• Design scalable, repeatable multi-tenant lab topologies that mirror real-world enterprise identity environments and common customer deployment patterns.
• Lead the technical implementation and configuration of our lab delivery platform (e.g., Skillable or similar), including integrations, templates, and automation needed to support complex scenarios and validation logic.
• Define and maintain standards for network, identity, security, and data configurations within labs to ensure consistency and repeatability.
• Partner with Product and Engineering to ensure labs keep pace with new releases, features, and architectural changes across DSP, ADFR, DRET, Lightning, Ready1, and future offerings.
• Collaborate with SMEs to design scenario-based labs that align with real-world use cases: hardening, detection, incident response, forest recovery, and identity crisis management.
• Translate exam blueprints and learning objectives from the Technical Certification program into lab flows, tasks, and validation logic that objectively assess skills at Foundation, Advanced, and Expert levels.
• Define lab success criteria and build automated checks to confirm completion and correctness, ensuring reliable scoring for high-stakes exams and certifications.
• Ensure labs are efficient to run (time-boxed), clearly documented, and usable for instructor-led classes, self-paced experiences, and partner workshops.
• Partner with the certification program owners to ensure labs are tightly integrated into multi-level technical certification paths (Foundation, Advanced, Expert) for each product and audience (internal, partner, customer).
• Act as the primary technical owner for labs across Technical Enablement, serving as the go-to person for Product, Engineering, Technical Delivery, and Partner teams when lab capabilities are needed for new programs or launches.
• Work closely with instructors and instructional designers to align lab design with course content, assessments, and storytelling.
• Communicate roadmap, progress, and risks for lab initiatives to Technical Enablement and product leadership; contribute actively to broader technical enablement strategy discussions.
• Create a repeatable process for delivering internal technical enablement training sessions that include partnering with Product, Engineering and Technical Instructors.
• Help create creative enablement solutions for our internal teams that include gamification components to help increase participation.
• Regularly review feedback from learners, instructors, and partners to identify usability issues and opportunities for deeper or more training scenarios.

Technical Enablement Engineer

DevOps Engineer

• Improve build/release pipelines and GitOps workflows across the FedRAMP boundary
• Architect and operate Azure Government Cloud infrastructure using Terraform/Terragrunt
• Manage AKS clusters with Istio, secure networking, WAF configurations, and Zero Trust models (PIM/RBAC)
• Maintain compliant CI/CD pipelines, automation scripts, and documentation aligned with FedRAMP controls
• Oversee observability systems (Open Telemetry, Azure Monitor, Prometheus/Grafana) and maintain SLAs, SLOs, and reliability practices
• Manage logging, audit trails, and data indexing using OpenSearch per FedRAMP requirements
• Support production environments, participate in on-call rotation, and help with incident response and post-incident analysis
• Collaborate with Security/Compliance teams on POA&M work, annual assessments, and continuous monitoring
• Interact with federal customers and auditors; research emerging technologies suitable for FedRAMP adoption

Senior DevOps Engineer – FedRAMP

• Lead and improve build/release pipelines and GitOps workflows across the FedRAMP boundary
• Provide day-to-day leadership, coaching, and performance management for DevOps engineers
• Architect and operate Azure Government Cloud infrastructure using Terraform/Terragrunt
• Manage AKS clusters with Istio, secure networking, WAF configurations, and Zero Trust models (PIM/RBAC)
• Maintain compliant CI/CD pipelines, automation scripts, and documentation aligned with FedRAMP controls
• Oversee observability systems (Open Telemetry, Azure Monitor, Prometheus/Grafana) and maintain SLAs, SLOs, and reliability practices
• Manage logging, audit trails, and data indexing using OpenSearch per FedRAMP requirements
• Support production environments, participate in on call rotation, and lead incident response and post incident analysis
• Collaborate with Security/Compliance teams on POA&M work, annual assessments, and continuous monitoring
• Interact with federal customers and auditors; research emerging technologies suitable for FedRAMP adoption

DevOps Team Lead – FedRAMP

Security Engineer

• Design, build, and maintain secure cloud foundations across Azure, AWS and GCP (with deep expertise in AWS preferred).
• Own and evolve Cloud Security Posture Management (CSPM) capabilities, including policies, guardrails, and automated remediation.
• Engineer and maintain cloud network security controls, including network segmentation and isolation, cloud-native firewalls and security groups, Application Gateway / WAF configurations, and secure ingress and egress patterns.
• Define and enforce security best practices for Kubernetes environments (AKS/EKS), including RBAC, network policies, workload isolation, and cluster hardening.
• Partner with engineering teams to perform security architecture reviews and provide guidance for new services, platforms, and major changes, helping engineering teams design secure solutions that meet security best practices and compliance requirements.
• Engineer and maintain identity and access security controls for cloud and production environments, including least privilege, workload identity, service principals, and conditional access.
• Contribute to FedRAMP and regulated environment readiness, including control implementation, evidence automation, and cross-team coordination.
• Build and operate secure cloud automation using Infrastructure as Code (Terraform, Bicep), CI/CD integrations, and policy-as-code.
• Apply a security lens to FinOps, defining guardrails that balance cost optimization with security and compliance.
• Develop tooling, automation, and self-service workflows that reduce manual effort and improve consistency across security programs.
• Act as a senior technical partner to engineering, IT, and compliance teams, contributing to long-term cloud security strategy and standards.
• Mentor junior engineers and contribute to raising the overall security maturity of the organization.

Senior Cloud Security Engineer

• Manage onboarding programs from deal close through deployment, ensuring milestones are delivered on schedule
• Maintain structured project plans, task tracking, and status reporting
• Monitor risks, dependencies, and delays, escalating where necessary
• Coordinate onboarding across Customer Success, Technical Delivery, Sales, Product, and Support team
• Coordinate the structured Sales-to-CS handover process
• Ensure complete knowledge transfer prior to onboarding kick-off
• Validate that onboarding inputs are captured, including customer stakeholders and contacts, account structure and hierarchy, deployment scope and integration requirements, technical prerequisites and constraints
• Maintain standardized handover documentation and templates
• Maintain Salesforce and CS platform hygiene, including onboarding milestones and progress tracking
• Set up and manage collaboration workspaces (Teams, SharePoint, etc.)
• Ensure onboarding documentation is centrally stored and version controlled
• Coordinate onboarding meetings including deployment sessions, upgrade planning, SIEM integrations, Forest Recovery Test coordination, document outcomes and track follow-up actions
• Identify opportunities to standardise onboarding workflows across customer tiers
• Maintain structured onboarding templates and milestone frameworks
• Embed key adoption checkpoints into onboarding programs
• Support CSMs during onboarding with coordination, scheduling, and milestone tracking
• Maintain onboarding dashboards and success plans
• Track adoption-readiness checkpoints and flag risks
• Manage health check workflows and data collection
• Consolidate insights for Customer Success leadership
• Coordinate VoC surveys and reporting
• Maintain onboarding playbooks and documentation including hardening guides, customer questionnaires, environment validation checklists, SIEM integration prerequisites, deployment and recovery testing documentation, and ensure all materials are current, structured, and version controlled