Plan, execute, and optimize email marketing campaigns targeted at consumer audience.
Build, schedule, and optimize email campaigns to engage customers, promote products, and drive conversions.
Set up and refine automated flows (welcome series, post-purchase, win-back, replenishment) to nurture customer relationships and increase repeat purchases.
Develop targeted lists and leverage personalization tactics to maximize relevance and improve performance metrics.
Implement and optimize SMS campaigns to grow channel contribution and improve customer engagement.
Partner with design and content teams to ensure emails are visually compelling, brand-consistent, and optimized across devices.
Track KPIs (deliverability, open rates, CTR, conversion, revenue attribution) and conduct A/B testing to continuously improve campaign effectiveness.
Scale campaign frequency thoughtfully to maximize engagement and revenue without compromising deliverability.
Collaborate with Marketing, E-Commerce, and Creative teams to align campaigns with broader initiatives, product launches, and promotions.
Requirements
2+ years of experience in email marketing, lifecycle marketing, or related fields.
Strong proficiency in platforms such as Maestra, Bloomreach, or comparable email automation tools and customer data platforms.
Experience creating and optimizing automated email workflows and drip campaigns.
Ability to analyze performance metrics and apply insights to optimize campaigns.
Solid understanding of consumer marketing funnels, lifecycle campaigns, and personalization tactics.
Familiarity with SMS marketing and integrating email/SMS into customer engagement strategies.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Excellent written communication skills with a keen eye for detail.
Collaborative mindset with the ability to work across teams.