SEGULA Technologies

Support Engineer

• Carrying out on-site and remote technical missions
• Diagnosing and resolving complex faults
• Investigating single-vehicle issues and systemic fleet concerns
• Using OEM diagnostic platforms for guided diagnostics
• Producing clear technical reports and incident summaries
• Coaching technicians at the point of repair
• Feeding recurring issues into knowledge bases
• Ensuring safe and cost-aware practices

Technical Support Engineer – Automotive

• Manage and track support cases using internal systems (PAMIR)
• Ensure full traceability of each case
• Respect service level agreements (SLAs) and response times
• Handle an average of ~10 tickets per day
• Ensure timely resolution according to standard lead times

Technical Support Engineer, Level 1 – German

• Provide advanced technical support for complex vehicle issues
• Act as a key escalation point for Level 1 teams and dealers
• Provide second-level technical support for complex vehicle issues
• Support Level 1 agents and assist dealers remotely in resolving advanced cases
• Diagnose and resolve complex technical issues across vehicle systems
• Collaborate with Technical Delegates, Engineering, Quality and Suppliers
• Contribute to improving repair efficiency, service quality and customer satisfaction
• Monitor open technical issues and trigger technical discussions when needed
• Apply internal processes (e.g. ITEM) to provide solutions and reduce ticket volume
• Manage a minimum of ~3 tickets/day as Level 2 (plus additional Level 1 support during peak phases)

Level 2 Technical Support Engineer, German

Designer

• You will take on a central role in the design and development of automotive components and assemblies.
• Your mission is to transform conceptual ideas into technically robust, cost-effective, and manufacturable solutions ready for series production.
• Lead the end-to-end design of automotive parts and assemblies, ensuring they meet all functional and cost requirements.
• Create, maintain, and optimize high-quality 3D models and 2D technical drawings.
• Perform critical engineering calculations and tolerance analyses to ensure component integrity.
• Manage and maintain data states within complex OEM PDM/PLM systems (e.g., HyperKVS, Connect, VPM).
• Coordinate closely with production, quality, and suppliers to align on design feasibility and project timelines.
• Provide hands-on support during prototype builds, testing, and validation phases.

Lead Automotive Designer, CAD Engineer

Engineer

• Lead and provide overall technical coordination and synthesis for the prototype development and validation project
• Coordinate and ensure the secure delivery of the prototype vehicle
• Attend meetings and report on project progress
• Monitor the creation and documentation of the prototype assembly plan
• Define and secure the Verification & Validation plan
• Track milestone progress and facilitate escalation of critical issues with project teams

Project Engineer — Electric Vehicle Prototype Development

• Koordynacja współpracy między klientami OEM, biurem konstrukcyjnym a narzędziownią;
• Projektowanie w środowisku CATIA dla projektów OEM i Tier 1 na różnych etapach rozwoju;
• Analiza DFM i Mold Flow oraz optymalizacja konstrukcji pod kątem narzędziowym;
• Reprezentowanie firmy przed klientem i przygotowywanie dokumentacji technicznej;
• Opracowywanie analiz DFMEA dla bieżących detali i komponentów;
• Weryfikacja części oraz wdrażanie poprawek projektowych;
• Mentoring młodszych konstruktorów i wsparcie ich rozwoju;
• Ewidencja czasu pracy oraz raportowanie postępów w projektach;
• Wsparcie zespołu i realizacja zadań w dziale konstrukcji.

Senior CAD Engineer – Starszy konstruktor

• Develop technical variable and tooling costs for assigned components and systems using activity-based costing methodologies
• Provide subject matter expertise to support engineering and purchasing
• Analyze supplier quotes and reach agreement on appropriate costs
• Interact with the team in Design to Cost initiatives, benchmarking, Direct material and tooling costs
• Support projects with cost support from early development phases/milestones to the serial life of the component domain requested, focused on chassis and/or suspensions
• Develop Costing in support of Technical Estimation and/or Should Cost based on technical features, specifications and Bill of Materials
• Propose economic savings and optimization during vehicle milestones and cost target development
• Provide data driven cost deltas for target and quote gap closure.