Second Front Systems

Program Manager

• Partner with customers to understand their FedRAMP goals and provide program management support throughout their ATO process.
• Coordinate internal teams—engineering, customer success, security, and product—to align deliverables that support customer readiness.
• Ensure clarity on shared responsibility models by helping customers understand which controls they inherit and which they must own.
• Build and maintain program plans, trackers, timelines, and reporting to drive alignment across all stakeholders.
• Serve as the primary liaison between customers, third-party assessors, and external FedRAMP partners.
• Identify risks, blockers, and dependencies early and escalate as needed to protect timelines and outcomes.
• Support the creation of scalable enablement materials, such as documentation, playbooks, and repeatable processes.
• Educate internal teams on FedRAMP concepts, customer needs, and authorization workflows to drive prioritization and cross-functional clarity.

FedRAMP Program Manager