Scottish Development International

Security Engineer

• deliver a face-to-face service to support clients across West Lothian
• build rapport and help people understand the benefits they may be entitled to
• treat all clients with dignity, fairness and respect
• travel and work across neighbouring Local Authority areas to meet client demand

Client Support Advisor

Researcher

• Provide high quality research-based evidence and advice for Ministers and officials
• Build relationships with external stakeholders to bring expert knowledge into decision making
• Commission and manage external research projects
• Undertake internal research using various methods such as literature reviews, interviews, and focus groups
• Contribute promptly and accurately to briefings
• Make a significant contribution to the aims and objectives of the Social Research Group

Social Researcher

Operator

• Represent the Scottish bus industry on NSTAB.
• Promote effective NSTAB collaboration.
• Support progress to achieving NSTAB’s objectives.
• Attend meetings of NSTAB.
• Work with the chairperson and other members of the board to contribute to the determination of smart, integrated ticketing and payment policy and strategy.
• Fairly and considerately represent the Scottish bus industry on the board, acting in a non-partisan way for the good of NSTAB and its objectives.
• Contribute to, and develop when required, reports and advice as requested by the chairperson.
• Contribute to the development and delivery of NSTAB’s objectives, including the consideration of papers for NSTAB meetings.
• Agree and adhere to the agreed framework between the board and Scottish Ministers.
• Support, when required as advised by the chairperson, with secretariat duties should Transport Scotland secretariat be unable to provide function on an ad-hoc basis.
• Participate in working groups to support NSTAB’s objectives as necessary.

Bus Operator Representative – National Smart Ticketing Advisory Board

Advisor

• Represent their sector on NSTAB, with member’s views considered the views of the sector
• Promote effective NSTAB collaboration
• Advise the Board on broader transport strategy and provide insight of how smart ticketing can contribute to wider objectives
• Attend meetings of NSTAB
• Work with the chairperson and other board members on integrated ticketing and payment policy
• Fairly and considerately represent the respective sector on the Board
• Contribute to reports and advice as requested by the chairperson
• Develop and deliver NSTAB’s objectives
• Participate in working groups to support NSTAB’s objectives

Transport Strategy Advisor – National Smart Ticketing Advisory Board

Infrastructure Engineer

• Lead the development and implementation of cloud strategy, architecture and engineering standards across AWS estate.
• Coding and implementing scalable, secure and supported cloud infrastructure.
• Presenting recommendations for technologies or system improvements to support project goals.
• Evaluating the success of integrated solutions, identifying best practices and lessons learned.
• Ensuring high availability and performance of critical services.
• Building internal cloud capability and mentoring engineers.
• Supporting innovation and continuous improvement in service delivery.

Lead Infrastructure Engineer

Security Analyst

• Lead and develop the Security Operations team
• Own and optimise the organisation's security tooling and detection platforms
• Build and influence relationships with senior stakeholders
• Deliver strategic cyber security initiatives
• Lead incident management, investigation and response processes

Principal Cyber Security Analyst

Director

• Lead operational delivery of technology infrastructure, platforms and services for Scottish Government
• Manage a team of 100+ DDaT professionals within various functional areas
• Ensure optimisation and transformation of networks / infrastructure, desktop and mobile capabilities
• Develop and implement strategies balancing flexibility, security, compliance and organisational needs
• Maximize supplier value through adoption of innovations and utilisation of value-added services

Deputy Director – Infrastructure and Networks

• Help shape and communicate a clear vision for an optimised corporate platform, engaging senior stakeholders to encourage ideas, investment, and shared understanding.
• Lead the selection, integration, and continuous improvement of platform technologies, ensuring they form a coherent and effective end to end ecosystem.
• Build and develop capability across teams by creating aligned development and improvement plans, blending internal and external skills, and ensuring the organisation can fully own and operate its technology.
• Oversee platform operations, including SaaS upgrades, system performance, and overall platform health, ensuring sustainability, security, accessibility, and timely enhancements.
• Drive continuous improvement, proactively identifying opportunities to increase value, features, innovation, and service quality informed by customer feedback and user engagement.
• Deliver a responsive, transparent support service and design the platform to be suitable for shared service use, supported by effective monitoring, feedback loops, and user centred processes.

Deputy Director – Corporate Applications and Support Services

Full-stack Engineer

• Develop, test, and maintain Python-based software solutions - including the standalone pension calculator- using modern frameworks and tools.
• Design secure, scalable systems and components following established architectural patterns and development standards.
• Collaborate with cross-functional teams to ensure solutions meet user needs and strategic goals.
• Contribute to cloud-based deployments and support ongoing maintenance and fault resolution.
• Participate in code reviews, prototyping, and knowledge sharing to uphold quality and support team development.
• Translate user stories and specifications into detailed technical designs and implementations.
• Embed security controls and ensure compliance with information security standards throughout the development lifecycle.
• Continuously improve development processes by identifying deficiencies and supporting optimisation initiatives.

Software Engineer

Business Support

• Provide support to around 350 colleagues across the directorate by answering general queries.
• Assist with managing legal mail ensuring this is actioned within court mandated timeframes.
• Work with local teams to support, build and roll out new case management systems.

• Provide administrative support in various business areas
• Maintain communication with clients over phone and email
• Organise and prepare meetings and events
• Ensure tasks are completed accurately and on time
• Work within a fast-paced environment

Modern Apprentice – Social Security

• Join Social Security Scotland and begin your Civil Service career.
• Support a range of business areas across the organisation.
• Receive training and support to achieve your qualification.
• Speak to clients over the telephone in Client Services Delivery.
• Help maintain offices in Place Services.

Administration

• Provide day-to-day administrative support
• Manage the JABS mailbox
• Organise meetings and arrange travel
• Support judicial appointment rounds
• Welcome candidates and visitors for interviews
• Assist with processing fee and expense claims

Appointments Administrator – Modern Apprentice

• Monitor in-year and future year capital expenditure for Social Security Scotland.
• Work with Senior Leaders to develop a capital strategy.
• Lead on development of financial tools and guidance to develop financial capability.

Senior Finance Manager – Capital

Technical Account Manager

• Manage and lead a team of deep pension specialists, ensuring clear objectives, performance management, and professional development to deliver high-quality outcomes.
• Direct and coordinate routine maintenance and defect remediation activities to safeguard accuracy and functionality of Excel calculators.
• Lead evaluations of the robustness and compliance of calculation tools, identifying emerging risks and informing mitigation strategies.
• Drive the development and implementation of an improvement roadmap for Excel-based calculators, embedding best practices and fostering innovation.
• Personally lead compliance activities around legislation in the sphere of: Public Service Pensions legislation; HMRC tax rules (Annual Allowance, Lifetime Allowance); The Pensions Regulator expectations; Audit and internal control frameworks.
• Implement and oversee a structured release process to guarantee that only approved and accurate versions of Excel calculators are deployed.

Client Support Advisor

Social Researcher

Bus Operator Representative – National Smart Ticketing Advisory Board

Transport Strategy Advisor – National Smart Ticketing Advisory Board

Lead Infrastructure Engineer

Principal Cyber Security Analyst

Deputy Director – Infrastructure and Networks

Deputy Director – Corporate Applications and Support Services

Software Engineer

Business Support

Modern Apprentice – Social Security

Modern Apprentice – Social Security

Appointments Administrator – Modern Apprentice

Senior Finance Manager – Capital

Technical Services Manager