Client Support Advisor

Scottish Development International

Client Support Advisor providing face-to-face support and benefits education for clients across West Lothian. Involves travel within the area to meet client demands and uphold dignity and respect.

Posted 7/23/2026full-timeBathgate • 🇬🇧 United KingdomMid-LevelSenior💰 £34,936 - £37,894 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational leadership and management skills while effectively communicating and influencing clients. Capable of making informed decisions and adapting to changing circumstances to improve service delivery.

Highest-signal resume keywords

Operational LeadershipData InsightCommunicating and InfluencingMaking Effective DecisionsChanging and Improving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Building RapportClient SupportDignity and Respect

Industry Keywords

Client ServiceLocal AuthorityWest Lothian

About the role

Key responsibilities & impact

deliver a face-to-face service to support clients across West Lothian
build rapport and help people understand the benefits they may be entitled to
treat all clients with dignity, fairness and respect
travel and work across neighbouring Local Authority areas to meet client demand

Requirements

What you’ll need

Operational Leadership and Management – Level Awareness
Data and Insight – Level Awareness
Communicating and Influencing - Level 2
Making Effective Decisions - Level 2
Changing and Improving - Level 2

Benefits

Comp & perks

flexible and hybrid working options depending on the needs of the role
supportive and inclusive working environment
wide range of employee benefits