Savista

AR Specialist, Complex Denials

Savista

full-time

Posted on:

Location: 🇺🇸 United States

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Salary

💰 $21 - $24 per year

Job Level

Mid-LevelSenior

Tech Stack

Invision

About the role

  • Verify/obtain eligibility and/or authorization utilizing payer web sites, client eligibility systems or via phone with the insurance carrier/providers
  • Update patient demographics/insurance information in appropriate systems –
  • Research/ Status unpaid or denied claims
  • Monitor claims for missing information, authorization, and control numbers (ICN//DCN)
  • Research EOBs for payments or adjustments to resolve claim
  • Contacts payers via phone and/or written correspondence to secure payment of claims; reconsideration and appeal submission.
  • Adhere to state and federal claim and appeal guidelines.
  • Access client systems for payment, patient, claim and data info
  • Follow guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems
  • Secure needed medical documentation required or requested by third party insurance carriers
  • Maintain and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate policy and procedure
  • Understand, follow, and maintain productivity and performance based role expectations
  • Perform other related duties as required

Requirements

  • 3-5 years of medical collections, denials and appeals experience
  • Experience with all but not limited to the following denials and appeals- DRG downgrades, level of care, coding, medical necessity, experimental, bundling, noncovered, and no authorization.
  • Advanced knowledge of ICD-10, CPT, HCPCS and NCCI
  • Advanced knowledge of third-party billing guidelines
  • Advanced knowledge of billing claim forms (UB04/1500)
  • Advanced knowledge of payor contracts- commercial and government
  • Advanced working knowledge of Microsoft Word and Excel
  • Advanced knowledge of health information systems (i.e. EMR, Claim Scrubbers, Patient Accounting Systems, etc.)
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