Verify/obtain eligibility and/or authorization utilizing payer web sites, client eligibility systems or via phone with the insurance carrier/providers
Update patient demographics/insurance information in appropriate systems - Research/ Status unpaid or denied claims
Monitor claims for missing information, authorization and control numbers(ICN//DCN)
Research EOBs for payments or adjustments to resolve claim
Contacts payers via phone or written correspondence to secure payment of claims
Access client systems for payment, patient, claim and data info
Follows guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems
Secure needed medical documentation required or requested by third party insurance carriers
Maintain and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate policy and procedure
Perform other related duties as required
Requirements
1-2 years of medical collections/billing experience
Basic knowledge of ICD-10, CPT, HCPCS and NCCI
Basic knowledge of third party billing guidelines
Basic knowledge of billing claim forms(UB04/1500)
Basic knowledge of payor contracts
Working Knowledge of Microsoft Word and Excel
Basic working knowledge of health information systems (i.e. EMR, Claim Scrubbers, Patient Accounting Systems, etc.)
Working knowledge of one or more of the following Patient accounting systems - EPIC, Cerner, STAR, Meditech, CPSI, Invision, PBAR, All Scripts or Paragon