About the role Transition management throughout the transition life cycle Develop & drive transition plan(s) at the right level Ensure transition methodology, operational policies and processes are consistently applied Manage and report on actual progress against plan Facilitate/lead transition and transversal meetings and/or workshops as required Establish rules for decision making and issue resolution protocols Prioritize, challenge, and resolve issues and proactively identify/manage transition risks Implement the change management components to increase employee adoption and utilization Monitor progress of project for business value and document lessons learned Requirements 7+ years’ experience Proven experience in transitions or consultancy in shared services sector Operational experience with processes is a plus Proven track record of project oversight Excellent stakeholder management skills Excellent written and oral communication & inter-personal skills Self-starter, initiative-taker Ability to work independently under pressure and deliver high level of customer service Exceptional multi-tasker Ability to lead and motivate transition teams Efficient analytical skills; attention to detail Adaptability to work in ambiguous, constantly changing situations Ability to develop high-quality presentations Programs, Project and/or Change Management certification is a plus Agile certification is a plus Knowledge of LEAN/Six Sigma/Continuous Improvement methodologies is a plus Bachelor’s degree (or equivalent) in a business or project management related field Fluent in English (minimum of strong B2 level required). Health insurance Professional development opportunities Copy Applicant Tracking System Keywords Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills transition management change management project oversight LEAN Six Sigma Continuous Improvement process management presentation development risk management stakeholder management
Soft skills excellent communication interpersonal skills self-starter initiative-taker ability to work independently customer service multi-tasking leadership analytical skills adaptability
Certifications Programs Management certification Project Management certification Change Management certification Agile certification