Amgen

Senior Manager - Information Systems

Amgen

full-time

Posted on:

Location Type: Office

Location: Hyderabad • 🇮🇳 India

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Job Level

Senior

About the role

  • Lead a team responsible for overseeing the organization's information technology strategy and execution
  • Collaborate with key customers to identify business needs, develop technology roadmaps, and handle IT projects
  • Drive innovation, optimize system performance, and enhance overall IT capabilities to support company goals
  • Advance digital capabilities across Process Development and Manufacturing, including Generative AI and Machine Learning demonstrations
  • Ensure seamless flow of instrument data across operational business processes and applications enabling a unified data platform for robust, consistent, standardized data and analytics across the Amgen network
  • Streamline the experience for Lab Scientists, Production Operators, Floor management, and Quality Assurance fostering Best-In-Class Process Innovation
  • Lead technical product owners, business analysts, test/validation engineers, project managers and scrum masters responsible for digital roadmap strategy, design, development, management, and optimization of Amgen Operation’s Electronic Lab Notebook and Instrument Data Acquisition Platform
  • Act as the reporting manager responsible for coaching and development of these resources
  • Own, run, and support Operations Enterprise Lab Information Management solutions, including Biovia’s Holistic Lab ELN Platform
  • Provide lab systems roadmap for Amgen Operations and collaborate with IS Architects, Infrastructure Leads, and Business Analysts
  • Lead implementation of digital lab initiatives, providing experiment design, authoring, and execution solutions
  • Align business processes with Holistic Lab, PLM, and Big Data technology capabilities by working with multi-functional representatives across Operations and sites
  • Guide project teams on developing approaches for addressing business needs and present arguments for proposed solutions while supervising vendors and contractors
  • Maintain strategic relationships and communication with the leadership team and collaborators
  • Oversee the software development lifecycle, ensuring best practices in development, testing, and deployment across product teams
  • Develop and implement strategic plans for technology and workforce growth, including recruiting top talent and building a robust team in India
  • Collaborate with Platform Owners, Product Owners, Service Owners, and delivery teams to ensure delivery matches commitments and facilitate communication when service commitments are unmet
  • Ensure organizational compliance with quality and GxP in technology services and monitor emerging technologies and trends for platform growth

Requirements

  • Doctorate Degree and 2 years of experience in Engineering, IT or related field OR Master’s degree with 8 - 10 years of experience in Engineering, IT or related field OR Bachelor’s degree with 10 - 14 years of experience in Engineering, IT or related field OR Diploma with 14 - 18 years of experience in Engineering, IT or related field
  • Background as a Technical Product Owner (TPO), people manager, and business analyst
  • Validated experience and involvement in Enterprise Projects targeted for process reliability of manufacturing and product life cycle as well as streamlining end-to-end data flow and agile execution of critical operational workflows
  • Proven leadership skills with the ability to lead large matrixed teams and develop technology professionals
  • Experience in implementing a strategic roadmap and driving transformation initiatives using Scaled Agile methodology
  • Solid skills in collaborating and communicating with multi-functional teams, business collaborators, and executives
  • Degree in Computer Science, Information Systems, Engineering, or Life Sciences
  • Preferred: 5 – 8 years of domain knowledge in health and/or life sciences combined with Information Technology
  • Preferred: Understanding and applied experience in Lab Informatics and multi-functional data harmonization
  • Preferred: Good overall understanding of business, manufacturing, and laboratory systems common in the process manufacturing as well as the integration of these systems through applicable standards
  • Preferred: Up-to-date knowledge of vendor’s software strategy and ability to translate these to PD business needs
  • Preferred: Experience handling a globally distributed enterprise application platform
  • Preferred: Expertise with Lab solution landscape – including ELN, inventory management, MES and scientific analysis tools
  • Preferred: Leadership experience within a highly regulated pharmaceutical or technology organization, ensuring compliance with industry regulations and GxP software validation
  • Preferred: Understanding of FDA regulations governing computer system validation and operation in biotech manufacturing and laboratory areas
  • Experience with Scaled Agile Framework (SAFe) and understanding of ITIL processes and implementation
  • Experience handling vendor relationships and working with external partners or consultants
  • Soft skills: Excellent leadership and team management skills, strong transformation and change management experience, ability to work effectively with global, virtual teams, excellent analytical and troubleshooting skills, ability to handle multiple priorities, strong presentation and public speaking skills, strong verbal and written communication skills, high degree of initiative and self-motivation
  • Willingness and ability to work during evening or night shifts as required based on business requirements
Benefits
  • In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
  • Competitive benefits and comprehensive Total Rewards Plans
  • Support for professional and personal growth and well-being
  • Collaborative culture and career growth opportunities
  • Inclusive environment of diverse, ethical, committed and highly accomplished people
  • Reasonable accommodation to participate in the job application or interview process and to perform essential job functions

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Technical Product OwnerEnterprise ProjectsScaled Agile methodologyLab InformaticsELNinventory managementMESscientific analysis toolsGxP complianceFDA regulations
Soft skills
leadershipteam managementtransformation managementanalytical skillstroubleshooting skillspresentation skillspublic speakingverbal communicationwritten communicationself-motivation
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