Sanford Health

Support Engineer

• Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice.
• Use data to support clinical decision-making and identify desired outcomes.
• Research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms.
• Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
• Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills.
• Training presentation techniques and skills.
• Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work.

Clinical Applications Support Analyst – In Patient Orders

Medical Billing and Coding

• Our Coders review medical documentation, assign appropriate codes (ICD-10, HCPCS, CPT), and ensure compliance with coding standards, regulations, and company procedures.
• Serve as a resource for providers in understanding covered indications and the supporting documentation.
• Supports both technical and professional services in provider clinic as well as Ambulatory Surgery Centers (ASC) and in addition hospital professional services.
• Maintains a thorough understanding of National Correct Coding Initiative (NCCI) edits and relative value units as appropriate for the role.
• Understands and supports the Medicare and Commercial Carrier workflows related to daily coding and denial review and appeals management, including the preparation of supporting documents and information to support the appeal process.
• Monitors and validates physician charge capture.
• Self-motivated with the ability to work independently, multi-task, problem solve and make informed and accurate recommendations to medical professionals based on current information.
• Reviews medical documentation from physicians and other healthcare providers; assigns modifiers, diagnostic and procedure codes for symptoms, diseases, injuries, surgeries and treatments according to official classification systems and standards.
• Provide accurate and timely international classification of disease – tenth edition – clinical modification (ICD-10) - CM coding of diagnoses, Healthcare Common Procedure Coding System (HCPCS) and Current Procedural Terminology (CPT) coding, and in accordance with official coding standards, regulatory coding compliance guidelines and company procedures.
• Review and audit medical record documentation accurately to reflect healthcare coding and to substantiate appropriate service reimbursement.

Coder, Provider Practice

General

• Responsible for performing ultrasounds in a professional and diagnostic manner
• Uses cognitive sonographic skills to identify and record appropriate anatomical, pathological, and diagnostic images
• Understands the operation of the ultrasound machine and utilize new technologies
• Performs a variety of ultrasound examinations
• Establishes and maintains ethical working relationships and good rapport with patients and all organizational staff
• Maintains a high standard of medical ethics at all times and is self-motivated to increase the level of understanding and knowledge of the sonography field
• Displays empathy, compassion, and integrity
• Possesses an understanding of cross-sectional anatomy
• Conducts self professionally at all times, even during moments of high stress
• Assists when necessary with the maintenance of accreditation requirements and processes
• Understands age-related protocols for various testing
• Coordinate work with physicians or other healthcare team members, including providing assistance during invasive procedures when applicable
• Supervises and train students and medical sonographers as needed
• Reports and calls in-service requests on equipment when needed

Diagnostic Medical Sonographer – Maternal Fetal Medicine

Technician

• Manage requests for medical record information from patients, third party payers and others through prompt and courteous service in a fast-paced, high volume, customer focused environment.
• Process requests in a timely and efficient manner within established timeline standards, maintaining quality and accuracy.
• Work with hybrid medical records and understand the complexity of record types and locations of various documents.
• Maintain in-depth knowledge of all applicable state and federal laws, HIPAA privacy and security regulations, as well as enterprise policies and procedures pertaining to the release of protected health information.
• Ensure all disclosures are documented and in compliance.
• Interpret and adhere to legal requirements and established procedures that govern release of information.
• Use professional medico-legal training in managing requests for information.
• Critically analyze, interpret and apply laws and regulations to determine whether requests and authorizations are in compliance.
• Maintain thorough understanding of the definition and components of the legal medical record.
• Safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information.
• Maintain strict confidentiality of patient information in compliance with HIPAA and state and federal regulations.
• Possess practical knowledge of medical terminology including anatomy, physiology, and disease processes and general understanding of the health record.
• Utilize a wide variety of software and applications in order to fulfill requests.
• Able to prioritize and coordinate work in order to complete duties according to established timelines.
• Work is extremely detailed and requires a high rate of accuracy in order to meet legal requirements.
• Must be able to interpret policies, procedures and choose appropriate action.
• Must have a thorough understanding of all functions that support the release of information process.
• Demonstrated ability to communicate and work effectively with internal and external customers showing poise, tact and professionalism at all times.
• May perform other duties as assigned to support business needs.

Release of Information Technician

Associate

• Perform preliminary screening examinations and/or tests to facilitate diagnosis and treatment by the provider.
• Assist the physician with procedures and care of the patient.
• Collect subjective and objective ophthalmic data from the patient or caregiver and communicate this data to the doctor.

Associate Ophthalmic Assistant

Medical Assistant

• The Medical Assistant (MA) functions within the administration pre-defined scope of practice guidelines per state location of practice.
• Collects subjective and objective health status data from the patient or caregiver and communicates this data to the health care provider.
• Participates in the care of patients by providing contributing data to licensed health care professionals; and following through on the patient's plan of care under the direction of the provider.
• Communicates the provider's written instructions for care to the patient, or caregiver, by transmission of specifically defined information.
• Will participate in care for patients, across the lifespan, in all phases of preventative care, health maintenance, treatment, and follow-up as patients move in and out of care settings.
• Performs a variety of duties under the direct supervision of a person licensed to practice medicine.

Medical Assistant – Pediatrics

Vice President

• Serve as the primary physician leader for the region, ensuring alignment with organizational priorities and standards.
• Act as the ‘one-up’ for Department Chairs and assume Department Chair responsibilities when a department lacks appointed leadership.
• Conduct monthly meetings with Department Chairs to review performance, address challenges, and drive improvement initiatives.
• Attend local Medical Executive Committee (MEC) meetings in a non-voting advisory capacity, supporting governance and collaboration between medical staff and administration.
• Co-lead with the Regional President and Chief Medical Officer to monitor and improve ambulatory and acute care quality metrics.
• Champion evidence-based practices and patient safety initiatives to achieve top-tier performance in clinical outcomes.
• Drive strategies to enhance patient experience, ensuring care is compassionate, timely, and patient-centered.
• Foster a culture of collaboration, accountability, and continuous improvement among physicians and advanced practice providers.
• Address physician and advanced practice providers' behavior concerns promptly and constructively, promoting professionalism and adherence to organizational standards.
• Participate in peer review processes to ensure fair, consistent, and transparent evaluation of clinical performance.
• Partner to implement system initiatives such as timely documentation, provider-based billing (PBB), EHR optimization, and other enterprise priorities.
• Collaborate with regional leadership to develop and expand clinical services that meet community needs.
• Monitor operational performance and work with administrative teams to resolve barriers impacting patient care delivery.
• Partner with recruitment teams to attract and retain high-quality physicians and advanced practice providers.
• Support onboarding and integration of new providers to ensure smooth transitions and alignment with organizational expectations.
• Mentor physician leaders and department chairs to strengthen leadership capabilities within the region.

Vice President – Medical Affairs

Vice President, Medical Affairs

• Collects subjective and objective health status data from the patient or caregiver
• Participates in the care of patients by providing contributing data to licensed health care professionals
• Communicates the provider's written instructions for care to the patient, or caregiver
• Participates in care for patients across the lifespan, in all phases of preventative care, health maintenance, treatment, and follow-up
• Performs a variety of duties under the direct supervision of a person licensed to practice medicine
• Obtains vital signs, preparing patients for examinations, observing and reporting patient's signs or symptoms, and performing point of care testing
• Ensures the health, comfort and safety of patients
• Documents a thorough medical history from patients
• Counsel patients and family members, under the direction of a registered nurse, on prevention and treatment plans

Medical Assistant, LPN – Dermatology

• The Medical Assistant (MA) functions within the administration pre-defined scope of practice guidelines per state location of practice.
• Collect subjective and objective health status data from the patient or caregiver and communicates this data to the health care provider.
• Participates in the care of patients by providing contributing data to licensed health care professionals; and following through on the patient's plan of care under the direction of the provider.
• Communicates the provider's written instructions for care to the patient, or caregiver, by transmission of specifically defined information.
• Participate in care for patients, across the lifespan, in all phases of preventative care, health maintenance, treatment, and follow-up as patients move in and out of care settings.
• Performs a variety of duties under the direct supervision of a person licensed to practice medicine.
• Obtaining vital signs, preparing patients for examinations, observing and reporting patient's signs or symptoms, and performing point of care testing.
• Documents a thorough medical history from patient.
• Contributes to the assessment of patients and administers medications or treatments as ordered.
• Provides technical support to healthcare professionals as needed. Counseling patients and family members, under the direction of a registered nurse, on prevention and treatment plans.

Medical Assistant, LPN – Family Practice

Security Engineer

• Enforces the organization's policies and procedures with all patients/residents, visitors, and staff.
• Patrols and secures facility buildings and grounds as assigned.
• Monitors conduct of visitors on premises.
• Responds to all requests for assistance from employees and visitors.
• Maintains records and prepares incident reports related to security activities.
• Conducts in-house training and oversees onboarding of new officers.

Security Lead Educator

• Greatly contributes to the success of integrated primary care ensuring overall quality patient care through prevention and wellness strategies.
• Supports a clinic by managing and coordinating care for their panel of patients.
• Monitor attribution, identify gaps in care, coordinate preventative services, and make outreach to patients or health care providers to ensure coordination of care.
• Ensure patient’s needs are being met by connecting to appropriate and available services, care team members, and resources to promote optimal health and wellbeing.
• Assists the clinic care team in managing and coordinating preventative screenings and wellness strategies for optimal health and wellbeing.
• Provides oversight to provider's patient panels by monitoring patient attribution contributing to integrity of the EMR, coordinating wellness screenings for specific specialties, supporting office visit, procedure, and scheduling screenings as appropriate, and managing the appropriate chronic disease registries, provider score cards, and result reconciliation.
• Promotes quality initiatives and improved patient outcomes.
• Participates in care for age related patients in all phases of preventative care and health maintenance.
• Functions within the administration pre-defined scope of practice guidelines.
• Track and report quality measures and validate accuracy and integrity of patient records.
• Participates in the care of patients by collecting subjective and objective data from the patient or caregiver to identify potential barriers to care (SDoH) and refers to care management roles as appropriate.
• Communicates collected data and obtains appropriate orders to support the health care team and follows through on the patient's plan of care under the direction of the care team.
• Demonstrates computer literacy including using Microsoft Office products and electronic health record (EHR).

Patient Outreach Specialist

• Displays ability to apply the knowledge and skills of advanced social work practice, responding to suspected abuse, neglect or violence in accordance with the National Association of Social Work Code of Ethics policies and procedures alongside the appropriate state laws.
• Possesses an expert level of critical thinking and in-depth psychosocial assessments.
• Exhibits ability to apply complex concepts to situations.
• If carrying the correct licensure, may diagnose patients/clients/residents.
• May provide specialized counseling and support.
• Serves as a member of the interdisciplinary team in providing assistance with social, emotional and economic concerns of the patients/clients/residents and families/caregivers, thus enabling them to achieve or maintain an optimal level of functioning.
• Utilizes appropriate age-related patient/client/resident care protocols relating to the physical and psychological needs of neonatal, pediatric, adolescent, adult or geriatric patient/client/resident.
• May work closely with the additional clinical staff to achieve fiscally sound and timely continued planning outcomes.
• Possesses advanced knowledge of the principles of teamwork.
• Understands the impact of illness on the patient/client/resident and families/caregivers.
• Demonstrates knowledge and clinical experience in the psychosocial and economic management of problems commonly occurring with an illness and may provide brief therapy as appropriate.
• Possesses ability to work with growth and development needs of patient/client/resident populations.

Senior Social Worker – Dialysis

• Provides midwifery care for patients with obstetric and gynecologic needs during labor delivery and postpartum.
• Identifies additional needs for mothers and babies in birthing units.
• Monitors patients' condition during pregnancies, including co-management of high-risk pregnancies, and performs examinations and procedures.
• Maintains and records information in medical records or provide narrative summaries to communicate patient information to other health care providers.
• Provides guidance to expectant mothers in prenatal self-care, e.g. nutrition, weight gain, and daily activity levels.
• Provides prenatal, intrapartum, postpartum, newborn, inter-conceptional, well-woman, and gynecologic care and education for women and their families.
• Maintains records of patient conditions and test results within care plans.
• May order and interpret diagnostic or laboratory tests as well as prescribe medications as permitted by state regulations.

Certified Nurse Midwife

Therapist

• Assists patients/residents/clients with therapy activities and exercises scheduled in a treatment plan, under the supervision of a physical therapist, to improve patients'/residents'/clients' quality of life and ability to perform daily activities.
• Provides, monitors and records therapy services to patients/residents/clients with physical, cognitive, developmental impairments, in line with related standard concepts, practices and procedures.
• Selects, implements, and makes modifications to therapeutic activities and interventions that are consistent with demonstrated competency levels, patient's/resident's/client's goals, and the requirements of the practice setting and/or state licensure.
• Contributes to this process by exchanging information with and providing documentation to the physical therapist about the patient's/resident's/client's responses to and communications during intervention.
• Responsible for being knowledgeable about the patient's/resident's/client's targeted physical therapy outcomes and for providing information and documentation related to outcome achievement.
• Follows and adheres to accepted clinical practice guidelines of professional organization.
• As needed, performs other related duties as requested.
• Job will primarily be within outpatient clinic setting but based on facility needs duties may include treatment of those receiving intervention in the home health care environments.