Applications Support Technician
Sanford Health
full-time
Posted on:
Location Type: Office
Location: Sioux Falls • North Dakota • South Dakota • United States
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Salary
💰 $22 - $35 per hour
About the role
- Performs routine healthcare information system and application support
- Utilizes analytical skills and experiences to investigate or escalate support issues
- May assist in the creation and maintenance of training documentation
- Incorporates appropriate presentation techniques to support and/or lead training sessions
- Researches, analyzes and makes recommendations for application work flow improvements
- Creates and analyzes reports created using multiple reporting mechanisms
- Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs
- Promotes and participates in a team approach
- Must be comfortable managing change with excellent problem solving skills
- Requires time management and prioritization of tasks on a daily basis
Requirements
- Associate's degree required
- Bachelor's degree preferred
- Four years of relevant experience in a large healthcare facility preferred
- No clinical license required, however within the laboratory departments: Medical Technologist (MT), Medical Laboratory Scientist (MLS), or Medical Laboratory Technologist (MLT) preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
healthcare information systemsapplication supportreport analysisworkflow improvementsinformation technology maintenancedata analysistraining documentationproblem solvingchange managementtask prioritization
Soft Skills
analytical skillsteam collaborationpresentation techniquestime management
Certifications
Associate's degreeBachelor's degreeMedical Technologist (MT)Medical Laboratory Scientist (MLS)Medical Laboratory Technologist (MLT)