Sandvik

Field Engineer

• Inspect equipment to ensure proper operation and identify faults and failures
• Adjust equipment and repair or replace defective components or systems as required to restore equipment to original manufacturing specifications
• Verify the correct operation of repaired equipment
• Oversee the commissioning of new equipment
• Accurately complete time sheets, technical reports, failure reports and parts lists
• Stay up to date on industry developments, customer requirements, products and technical best practices
• Perform other duties as assigned

Field Service Technician – Automation

Manager

• Define and build the Cutover Function from the ground up, including frameworks, tools and governance.
• Develop a scalable cutover methodology that supports various projects (e.g. ERP, cloud migration, digital transformation, maintenance upgrades)
• Align cutover strategy with wider Program plans and strategies.
• Collaborate across multiple programs, PMO and technical leads to embed cutover planning into project lifecycles.
• Ensure cutover activities are integrated with testing, deployment, data migration and project phases
• Provide leadership and expertise in the creation of a suitable Cutover Strategy that meets the business and technical needs of programs.
• Develop and maintain cutover documentation, schedule/approach, project plan and detailed cutover checklists.
• Plan and manage the cutover and conversion deliverables to the new system, including the facilitation of rehearsals, dry runs and readiness assessments.
• Plan the physical and people resources required for cutover activities.
• Identify and mitigate risks associated with cutover, aligning with Business Cutover managers.
• Ensure that cutover risk mitigation measures are identified and implemented in advance of a go-live event
• Establish governance processes for approvals, escalations and compliance.
• Engage with key stakeholders (business, IT leadership, vendors and external parties) acting as a central point of contact and co-ordination for cutover-related activities and communications.
• Collaborate effectively with project and business stakeholders to ensure that all cutover activities are identified, documented and appropriately sequenced
• Manage/coordinate the cutover activities and post-cutover Hypercare period, and act as the first point of escalation for managing all issues that arise
• Monitor progress during cutover and Hypercare period and communicate to leadership team, including status, progress, issues, etc.

Cutover Manager

• Develop go-to-market sales and selling strategies, including direct sales, channel partnerships, promotions, and marketing literature.
• Build relationships with decision-makers among key customers and influential market leaders to understand market trends and customer needs.
• Identify growth opportunities, market trends, and competitive advantages to expand market share.
• Support go-to-market planning, pricing strategies, and client value propositions.
• Oversee commercial performance, including revenue forecasting, margin management, and cost control.
• Review financial reports and KPIs to ensure profitability and compliance with commercial objectives.
• Support the GWS Application Specialist in identifying new customers, engaging in on-site visits, and providing technical support.
• Collaborate with the Engineering team to advise on new product development opportunities and market requirements.
• Collaborate with account management, operations, and business development teams to ensure service excellence.
• Present commercial insights and performance updates to senior leadership and stakeholders.
• Ensure commercial activities comply with internal policies and contractual obligations.
• Manage risk exposure through robust commercial controls and governance processes.
• Support bid approvals, financial modeling, and investment business cases.
• Mentor and guide team members on commercial best practices and product portfolios.
• Foster collaboration across cross-functional teams to align strategy and execution.

Segment Manager – Aerospace

Sales

• Oversee sales for software solutions in Northern United States and Canada
• Develop and implement sales strategies to achieve growth targets
• Meet and exceed sales targets by securing new clients
• Maintain a rolling forecast for the business
• Lead the team through the implementation of new tools
• Recruit, mentor, and manage a team of sales professionals
• Build and sustain strong relationships with key customers
• Analyze sales performance metrics

Director of Sales

Account Manager

• Sales management
• Define a development strategy tailored to the assigned customer portfolio
• Support sales leadership in preparing accurate forecasts, budgets and targets
• Build strong customer relationships to ensure engagement
• Deliver the full Coromant offering by coordinating support from specialists, technical sales teams or external partners as required
• Provide the CVF (Customer Value Framework) to clients to showcase our value proposition to customers in the assigned portfolio
• Regularly review results and proactively develop corrective actions to meet the objectives of the Local Business Plan (LBP)
• Maintain existing market share and identify new opportunities within the customer portfolio
• Provide accurate, timely market intelligence on customers and competitors

Financial Planning and Analysis

• Responsible for increasing operational efficiency by eliminating risks such as fraud and ensuring compliance with relevant regulations.
• Implementing and validating controls within all processes within Sandvik and following the internal control framework.
• Work with affected stakeholders to implement proper controls to mitigate the risk identified.
• Articulate the risks clearly so individuals of non-financial background can understand them.

Financial Risk, Compliance Professional

• Drive regional sales and business development for Screening Solutions
• Own P&L, forecasting, and profitability targets
• Act as senior technical and trusted advisor to customers and sales teams
• Lead product introductions, innovation initiatives, and value propositions
• Develop strategic customer relationships and grow key accounts
• Enable and upskill teams across the region

Business Line Manager – Screening Solutions

Application Engineer

• Provide troubleshooting support and technical guidance in rotary drilling operations
• Facilitate training sessions for operators, customers, and internal teams
• Collect, analyze, and interpret drilling performance data to identify opportunities
• Share insights with R&D to support product improvements and innovation
• Support commercial activities with technical recommendations and customer consultations
• Maintain documentation related to operations, maintenance, and troubleshooting

Human Resources

• Drive HR digitalization and shape systems for efficient HR processes
• Align business needs with HR technology roadmap
• Support global HR digitalization initiatives
• Turn business needs into scalable HR technology solutions
• Enhance tools and drive standardization
• Partner with cross-functional teams for tool introduction and process streamlining

HR Technology Expert

Account Executive

• Identify and meet with prospective customers to determine needs and identify new opportunities.
• Participate in the setting of business plan objectives and benchmarks with regard to marketing, initiatives and sales activities.
• Ensure that training programs are in place to enhance end users skills to enable the company to consistently produce quality products with services that meet or exceed requirements.
• Arrange presentations and demonstrations for customers as required.
• Responsible for conducting pull tests underground, installation audits and provide accurate reports of the testing findings.
• Recognizes and pursues sales opportunities for the company’s existing products and identification of new product opportunities in regard to initiatives.
• Assists in analyzing competing companies and products to determine their strengths, weaknesses and how our company should position itself to counter or take advantage of these factors.
• Ensure actions plans are created and implemented for his/her territory in order to achieve these goals and objectives.
• Ensure regular visits to mine sites to meet with end users, mine superintendents, engineering departments, purchasing reps to ensure Ground Support is meeting the customer needs and gather future information which will help drive forecasting, budgets and innovative solutions.
• Implement and adhere to the annual technical sales program as aligned by strategic direction for the year.
• Researching and developing lists of potential customers.
• Establishing and maintaining industry contacts that lead to sales.
• Investigating and understanding non-conformances on manufactured and procured products to identify root causes and implement corrective action plans.
• Utilize sales reports to monitor sales activity by account to understand and address variances (ie. deliveries, financial, forecasts, etc.).
• May be required to prepare quotes, order entry and work within ERP systems.
• Monthly reporting on business activity.
• Ensures that all activities are carried out in accordance with Company Values and current Company Policies and Procedures.
• Performs other related duties as assigned by manager
• Demonstrated interest in learning new things.
• Ability to identify problems and proactively solve problems.
• Works well within a team.

Technical Sales Representative

Customer Support

• Lead and support installation, commissioning, SAT/FAT, and on-site testing of UFR systems.
• Diagnose and resolve mechanical, electrical, and automation issues.
• Provide technical feedback to Engineering to improve design and reliability.
• Act as first-line technical support and primary escalation point for customers and sales areas.
• Work with Engineering to drive reliability improvements (MTBF/MTTR).
• Maintain strong customer relationships and ensure successful system delivery.
• Contribute to process and documentation improvements for system deployment.
• Prepare systems for site readiness including configuration, calibration, and verification.
• Travel to mine sites (up to 50%) for installation, commissioning, and support.
• Maintain accurate technical records and ensure compliance with all safety procedures.

Product Support Specialist – UFR

Operations

• Direct and organize daily field service operations, including equipment commissioning, scheduled and unscheduled service calls, and warranty case handling.
• Coordinate customer training and technical support, ensuring safe, effective operation and maintenance of equipment.
• Execute contracts with strict adherence to scope, deliverables and commercial terms.
• Ensure accurate maintenance logs and work order quality, including precise labour entry, parts usage, and service notes in the CMMS.
• Drive timely invoicing by validating documentation completeness, approvals, and charge capture in accordance with finance procedures.
• Build, mentor, and retain a high‑performing team of OEM expert and collaborative technicians.
• Maintain regular communication with customer supervision, management, and internal stakeholders to align priorities and resolve issues proactively.
• Provide regular reports to senior management covering KPIs, OKRs, and progress against SMART objectives.

Service Operations Manager

• Inspecting equipment for proper performance and determine faults and malfunctions
• Adjusting equipment & repairing/replacing defective parts, components, or systems according to the scope of work
• Testing repaired equipment to ensure proper operational performance
• Commissioning new equipment
• Actively participates in continuous improvement initiatives
• Completing accurate time records, technical reports, failure reports, and parts lists
• Staying current with the industry, customers, product developments and technical best practices
• Other duties as assigned by the Manager
• Complies with safety policies and applicable government, customer or industry regulations or requirements
• Responsibility to identify and report any unsafe work habits, workplace incidents and/or near misses
• Perform risk assessments (“Take Five”) prior to each task
• Maintains hand tools and equipment to ensure safe operation
• Maintains orderly work area and ensures housekeeping requirements are met
• Attend Environmental, Health and Safety related trainings
• Wear the required personal protective equipment (PPE) assigned for each task

Field Service Technician

• Проведение диагностики и ремонта подземного бурового оборудования Sandvik на территории заказчика
• Консультирование заказчиков по вопросам обслуживания и эксплуатации подземной буровой техники Sandvik
• Работа с каталогами, поиск и заказ запасных частей
• Составление отчетов и заполнение внутренних баз данных компании

Старший сервисный инженер

Analyst

• Carry out and monitor the administrative routines of the Services area, ensuring organization, accuracy, and adherence to deadlines.
• Provide administrative support for issuing tax invoices, ensuring compliance with internal procedures and current legislation.
• Handle the shipping and receiving of parts, maintaining up-to-date control of moved materials.
• Knowledge of the Aurora system, ensuring correct recording of requests and monitoring of processes through to completion.
• Organize and prepare monthly billings, including sending measurement reports for client approval, issuing tax invoices, and controlling completed billings.
• Post labor and personnel expenses to the corresponding cost centers, based on monthly accounting reports, identifying discrepancies with managers to ensure accurate results.
• Work with a strong analytical focus, including extraction, consolidation, and critical analysis of operational and financial data; development and analysis of reports and dashboards (BI); generation of insights; and support for decision-making by the Field Service coordination.