Samsung Electronics

Director of Operations

Samsung Electronics

full-time

Posted on:

Location Type: Office

Location: Bentonville • 🇺🇸 United States

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Job Level

Lead

About the role

  • Lead the operations team to collaborate with internal partners to accurately forecast Samsung products and ensure meeting key KPIs
  • Lead the operations team to work with external customers to mutually align product forecasts, issue and receive purchase orders on time
  • Engage in active partnerships with leaders in Logistics, Finance, Sales, and Marketing and various internal and external customers
  • Develop and maintain positive, professional, collaborative relationships internally and with customers; comply with Company policies and procedures; act with ethical considerations
  • Translate KPIs and results into actionable insights and initiatives to drive top/bottom line growth
  • Lead strategy and development plans to improve forecasting accuracy and collaboration
  • Deliver on top line and bottom-line goals and lead customer thinking on supply chain management approach
  • Drive customer relationships to optimize forecasting and supply chain efficiency
  • Motivate and coach team for success; provide leadership and accountability
  • Lead internal and external alignment, metrics, reporting and communication to ensure OTIF/compliance goals are met
  • Lead sales finance team to improve financial rigor, process accuracy, and compliance
  • Manage multiple and competing priorities; perform project management duties
  • Additional duties as assigned

Requirements

  • Bachelor’s Degree with 15+ years of supply chain management, optimization, logistics planning and sales operations
  • Demonstrated understanding of merchandising nuances in retail
  • Demonstrated understanding of how the planning roadmap works in the display manufacturing industry
  • Deep understanding of Walmart and Sam’s Club supply chain including distribution networks, transportation and inventory management systems
  • Highly proficient in inventory management strategies such as demand forecasting, planning, replenishment and allocation processes
  • Strong knowledge of order tracking and OTIF requirements
  • Expert using Retail Link, Scintilla, NOVA, Supplier One, Madrid, etc.
  • Strong written and verbal communication skills
  • Ability to effectively collaborate in a fast-paced environment
  • Basic understanding of display technology
  • Experience with Microsoft standard office suite
  • Excellent interpersonal skills
  • Proven ability to lead teams of at least 5 employees
  • Working knowledge of how to use, leverage and interpret Circana and sell out data
  • Ability to think strategically and build out plans and process improvements
  • Preferred: MBA or Master’s Degree
  • Preferred: Certifications in logistics or operations
  • Preferred: Prior experience in the consumer electronics industry
  • Preferred: Prior experience with global brands & technologies
Benefits
  • Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
  • Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
  • Reasonable Accommodations for Qualified Individuals with Disabilities during the Application Process

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
supply chain managementlogistics planningsales operationsdemand forecastinginventory managementorder trackingprocess improvementproject managementfinancial rigorcompliance
Soft skills
leadershipcollaborationcommunicationinterpersonal skillsstrategic thinkingcoachingaccountabilityability to manage prioritiesability to work in fast-paced environmentrelationship management
Certifications
logistics certificationoperations certificationMBAMaster's Degree
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