Client Trainer II – Fixed Ops
Cox Enterprises
Director, Internal Controls – Retirement Operations
Ascensus
full-time
Posted on:
Location: Arizona, North Carolina, Pennsylvania, Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Entry Level
About the role
- Design, implement, and maintain a robust internal control framework aligned with company policies, regulatory requirements, and industry best practices.
- Lead cash reconciliation across participant transactions (contributions, distributions, loans, rollovers, fees, etc.).
- Partner with Operations leadership to drive continuous improvement and ensure adherence to policies and regulations.
- Monitor and enhance financial controls for key operational indicators.
- Develop metrics and dashboards to track control performance and areas for improvement.
- Provide actionable insights to senior leadership on control effectiveness and risk exposure.
- Build and manage a team of professionals focused on cash reconciliation, internal controls, and compliance within operations.
Requirements
- Bachelor's degree in accounting, finance, or related field (MBA or CPA preferred)
- 10+ years of experience in financial services operations, with a focus on internal controls, risk management, and reconciliation; including controls framework and audit practices
- 5+ years of leadership experience
- Proven experience and knowledge of the retirement industry
- Exceptional analytical, problem solving, and communication skills
- Strong influencing skills across all levels, including executives
- Lean or Six Sigma knowledge a plus
- Background in process automation or systems implementation a plus
- Results driven/results oriented, problem solver, decision maker
- Adapts to changing priorities in a dynamic, fast-paced business culture
- Prioritizes, organizes, and manages multiple projects simultaneously under constantly changing dynamics
- Interacts with and influences management and contributors at all levels of the organization and across functions
- For all virtual remote positions, there is an uninterrupted virtual workspace and internet speed 25 Mbps or better; if more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required
