Samsara

Data Analyst, Sales Operations

Samsara

full-time

Posted on:

Origin:  • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

Tech Stack

PythonSQLTableau

About the role

  • Serve as a key technical contributor within the Data Analytics function of Sales Support
  • Query, structure, and visualize actionable data to drive operational improvements for Sales Support
  • Work closely with Sales Ops leaders, Sales, Customer Support, and Data Engineering to translate business, product, and technical requirements into quantitative analysis and dashboards
  • Iterate on analyses and dashboards with stakeholders
  • Shape, structure, and optimize data sets using SQL, Python, or another language of choice
  • Create and maintain complex Tableau dashboards and other summary visualizations for operational and leadership decision-making
  • Perform exploratory analyses to understand organizational health and identify opportunities for improvement and optimization
  • Build analytical models to identify patterns, anomalies, and root causes
  • Lead meetings with technical and non-technical leaders to understand data structures, dashboard requirements, and business priorities
  • Champion, role model, and embed Samsara’s cultural principles as the team scales globally

Requirements

  • Bachelor’s degree from an accredited university
  • 4+ years of experience as a data analyst, data engineer, or relevant discipline
  • Experience with data manipulation and processing in SQL
  • Experience building data visualizations with Tableau or a similar, enterprise-grade Business Intelligence tool
  • Residency in Mexico (this is a remote position open to candidates residing in Mexico)
  • Ability to secure and maintain the legal right to work in the specified location
  • Formal studies in a quantitative discipline (e.g., Statistics, Mathematics, Computer Science, etc.)
  • Hands-on experience with CRM and ticketing tools (Zendesk and Salesforce)
  • Experience in a Sales Ops or Customer Support organization and understanding of KPIs and processes
  • Experience with B2B hardware and SaaS products
  • Experience partnering with leadership to solve business problems
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