Senior Program Manager – Renewals
Samsara
full-time
Posted on:
Location Type: Remote
Location: Remote • Alaska, California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Rhode Island • 🇺🇸 United States
Visit company websiteSalary
💰 $100,257 - $134,800 per year
Job Level
Senior
About the role
- Lead the end-to-end planning and delivery of our highest priority and most complex programs with an expert approach to execution, governance and change management
- Develop comprehensive program strategies, roadmaps and plans, expertly framing the need, scoping and roadmapping the work, owning governance and stakeholder engagement, defining KPIs, and reporting on results
- Collaborate with stakeholders and drive alignment, owning program reporting and communication, and partnering to iterate and improve outcomes for Samsara and our customers
- Identify and tackle operational problems through processes, tools, and dashboards that scale and mitigate risks through proactive solutions and communications
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Requirements
- Bachelor's Degree from a 4-year institution
- 6-8 years of program management, operations, strategy or consulting experience, ideally in a high-growth SaaS environment or fast-paced technology consulting role
- Demonstrated success launching transformational initiatives that measurably improve the customer experience and support scalability within the business
- Strong program management tool-kit, including problem solving and decision making skills, able to quickly ramp up on business priorities and derive insights from data
- Clear and confident communication, including ability to influence and lead cross-functional stakeholders, executives and front line managers
- Diplomacy, tact, and poise under pressure when working through issues, skilled at having prioritization conversations and discussing tradeoffs.
Benefits
- Full time employees receive a competitive total compensation package
- Employee-led remote and flexible working
- Health benefits
- Much, much more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementchange managementgovernancestrategic planningKPI definitiondata analysisproblem solvingdecision makingoperational improvementcustomer experience enhancement
Soft skills
communicationinfluenceleadershipcollaborationdiplomacytactpoise under pressureprioritizationtradeoff discussionsgrowth mindset
Certifications
Bachelor's Degree