SalesRabbit

IT Support

• You’ll be the go-to problem solver for our clients, resolving phone, email, and chat support tickets.
• Reporting bugs and collaborating with other departments to create the best customer experience possible.
• Your role will be crucial in helping our clients succeed in field sales.

Technical Customer Support Specialist

People Operations

• Own all aspects of people operations, including onboarding, offboarding, benefits administration, compliance reporting, and employee file management
• Lead open enrollment, benefits strategy, and ongoing total rewards programs (health, retirement, compensation structure, etc.)
• Manage compliance with ADA, EEO, FMLA, unemployment, workers’ comp, and other labor-related claims
• Oversee the performance management process, including evaluations, feedback, and coaching support
• Partner with leaders to resolve employee relations issues, facilitate conflict resolution, and mitigate organizational risk
• Maintain and improve company policies, SOPs, and HR infrastructure to support growth and scalability
• Provide reporting, analysis, and insights on key people metrics to inform decision-making
• Drive process optimization and build scalable systems across the people operations function
• Support compensation reviews and market analysis to ensure competitive pay practices
• Provide oversight of HR systems and technology stack, ensuring integrations and tools are optimized
• Serve as a trusted advisor to leaders and employees, fostering organizational trust and high performance
• Ensure readiness for audits and provide security/compliance support where needed

Senior People Operations Generalist

• You’ll be the go-to problem solver for our clients, resolving phone, email, and chat support tickets, reporting bugs, and collaborating with other departments to create the best customer experience possible.
• You’ll be at the center of all the action and contribute to customer success in field sales.
• SalesRabbit is the leader in field sales and offers a fully integrated field sales management platform, with HQ in Lehi, Utah and expansion toward Austin, Texas.
• Thrive in a fast-moving, high-growth SaaS environment and help our clients succeed.