SalesRabbit

People Operations

• Own the HRIS as the system of record and the People data integrity.
• Drive HRIS optimization including data mapping and vendor relationships.
• Design and run onboarding and offboarding workflows that make day-one feel intentional and exit-day feel respectful.
• Own the People-side experience of benefits - new-hire enrollment guidance, employee questions, plan-design input from a People lens — and lead end-to-end coordination of leaves (parental, FMLA, LOA, ADA).
• Partner with Accounting on open enrollment and benefits administration.
• Build and own the multi-state employment compliance calendar - FMLA, ADA, EEO, workers’ comp, unemployment, and state employer registrations; partner with the Accounting team on ACA, benefits notices, and payroll-tax filings.
• Support coaching, performance documentation, and conflict resolution; bring judgment, mitigate organizational risk, and protect the employee experience
• Build scalable workflows, SOPs, and analytics across the People Ops stack — treat every recurring task as a system to be made better, faster, and more reliable
• Proactively identify and execute automation opportunities — use AI assistants, integrations, and workflow tools to eliminate the admin layer and reinvest the time in judgment work
• Operate performance review cycles end-to-end and provide People-side support on merit, comp, and total rewards execution.

People Operations Generalist

Account Executive

• Close New Business: Manage a high-volume pipeline of inbound and outbound leads, driving them from qualification to close.
• Master the 'One-Call' or 'Two-Call' Close: Execute short, efficient sales cycles (typically <30 days) suitable for SMB buyers.
• Consultative Selling: deeply understand the roofer's workflow to articulate exactly how our solutions save them time and money (Value Selling).
• Pipeline Hygiene: Maintain discipline and data accuracy in Hubspot so your forecast is always reliable.
• Collaborate: Work closely with the Sales Development team (SDRs) to ensure hand-offs are smooth and feedback loops are tight.

Business Operations

• Serve as the functional architect of the G&A and GTM tech stack; lead software migrations (including NetSuite), tool consolidations, and system integrations.
• Establish company-wide data standards and maintain a unified metric dictionary to ensure consistent calculation of ARR, Net Retention, and CAC.
• Direct and mentor the Revenue Operations and Data Analytics (BI) teams.
• Transition the organization from manual modeling to automated rolling forecasts and predictive analytics.
• Coordinate SalesOps workflows with financial reporting to ensure CRM data supports high-fidelity forecasting.
• Partner with the CFO to provide reporting and insights for Private Equity partners, focusing on unit economics.
• Identify operational bottlenecks and implement automated, system-based solutions to reduce manual work.
• Lead technical and financial due diligence for M&A integrations and departmental scaling initiatives.

People Operations Generalist

Account Executive

Director, Business Systems – Analytics