Salesforce

Account Executive

• Be the subject matter expert when it comes to how Higher Education leverage Salesforce Marketing solutions within their enterprise
• Empower and enable the broader Account team you’ll work with on all Salesforce Marketing technology
• Collaborate with Account and Territory team to identify target accounts
• Create and drive revenue within a specified region and/or list of named accounts
• Generate business opportunities through networking, cold-calling, and prospecting in to current Salesforce customers
• Own the sales cycle for the entire Salesforce Marketing technology stack
• Meet and exceed all quarterly and annual sales quotas
• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
• Maintain accurate account and opportunity forecasting
• Ensure 100% customer satisfaction and retention
• Be a team player

Cloud Account Executive, Marketing Technologies – Higher Education

Operations

• Support portfolio data quality activities through validation, reconciliation, QA reviews, and data audits
• Assist in executing established data governance standards and controls
• Identify data discrepancies and escalate findings to portfolio managers and system owners
• Support root-cause analysis efforts and implementation of corrective actions
• Help maintain data models, system configurations, and business processes supporting portfolio planning and reporting
• Assist with execution of the Data Governance & Quality Program
• Serve as the primary point of contact for portfolio tooling support requests across the DET organization
• Assist users with troubleshooting and aid in resolving issues across portfolio tooling stack including Airtable, Linear, Tableau integrations, Slack integrations, and related portfolio management systems
• Monitor system performance, integrations, and workflows to ensure data moves accurately and efficiently across connected systems
• Support the development and maintenance of user documentation, training materials, process guides, and enablement resources that drive adoption and operational consistency
• Identify opportunities to streamline processes, improve user experience, and increase the effectiveness of portfolio management tools
• Support the development and maintenance of portfolio dashboards and reporting solutions
• Assist with gathering reporting requirements from business stakeholders
• Validate and reconcile data used in dashboards and reporting outputs
• Support enhancements to DET and Executive Dashboards
• Generate recurring reports and ad hoc analyses for portfolio stakeholders
• Help ensure reporting aligns with established governance standards and business requirements
• Support quarterly and annual portfolio planning, intake, prioritization, and governance activities
• Maintain portfolio data used for planning, reporting, and operational reviews
• Assist with time-tracking compliance activities and data quality reviews
• Support headcount, allocation, and resource planning data administration
• Help document and maintain portfolio operating procedures and governance processes
• Provide operational reporting and analytical support to portfolio managers
• Assist with collection, validation, and reconciliation of portfolio financial data
• Support budget tracking, forecasting, accrual management, and reporting activities
• Maintain financial reports and dashboards used by portfolio stakeholders
• Provide analytical support for scenario planning and investment reviews
• Assist Finance and portfolio managers in identifying reporting discrepancies and budget variances.

Strategic Portfolio Operations Manager – Lead

Architect

• Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud
• Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
• Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth
• Drive thought leadership through mentoring and knowledge sharing

Success Architect, Agentforce, Data Cloud – Portuguese Speaking

Security Engineer

• Lead by performing in-depth and high-quality security assessments of emerging technology (AI tooling, agentic platforms, etc.) including architecture and design reviews, code reviews, and penetration tests.
• Provide guidance to team members and prospective suppliers on Salesforce security requirements including remediation advice and potential feature enhancements.
• Threat model common attacker methods to develop appropriate mitigation techniques, providing guidance that balances security requirements with functional requirements.
• Develop automated processes and support improvement of tooling to identify and solve problems at scale.
• Collaborate with engineering teams and business partners to drive solutions through a secure development lifecycle.
• Define and develop technical security standards and guidelines with business partners.
• Research new technologies, emerging threats, and vulnerabilities for strategic planning and process improvements.
• Use your writing and presentation skills to communicate at all levels in the organizations.
• Possess the ability to communicate concisely, clearly, and intelligently to partners from a variety of backgrounds, including those who are non-technical.

Senior Product Security Engineer – Enterprise Security, Security AI

• Cultivate and maintain enduring relationships with Higher Education clients
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
• Provide regular progress updates to management regarding client accounts.
• Monitor and report on key performance metrics, including client retention and revenue growth.
• Maintain a high level of client satisfaction by consistently exceeding expectations.
• Work collaboratively with internal teams to devise solutions for complex challenges.
• Address and resolve client issues in a timely and efficient manner.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
• Collaborate closely with clients to formulate customized account strategies.
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
• Stay informed about industry trends, government regulations, and competitive offerings.
• Develop an in-depth understanding of Salesforce products and solutions.
• Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

Named Account Executive, Higher Education

Full-stack Engineer

• Maintain, debug, and optimize the legacy React Planner engine
• Transition into designing and building new reasoning features
• Build and own end-to-end scalable services
• Drive system efficiencies through automation
• Participate in periodic on-call rotations
• Collaborate with Product Managers, Application Architects, Data Scientists, and Deep Learning Researchers

Software Engineering, SMTS

Technical Recruiter

• Own full-cycle recruiting for technical roles across our Technology, Customer Success, and Professional Services organizations
• Source and engage candidates through inbound and outbound channels, partnering with our Talent Attraction team to manage sourced pipelines
• Proactively identify, pipeline, and qualify talent based on job requirements, business priorities, and defined competencies
• Develop and execute recruiting strategies that fill current openings while building a robust, future-ready candidate pipeline
• Partner closely with business leaders to deeply understand hiring needs and deliver qualified talent efficiently
• Collaborate with sourcing partners, recruiting coordinators, and peer advisors to deliver an efficient, high-touch candidate experience
• Build trusted relationships with candidates and senior stakeholders — pushing back when needed, advising on tradeoffs, and bringing data and market intelligence that sharpens hiring decisions

Senior Technical Recruiter

• Partner with Product Managers and Designers to ideate, build, and launch new features for our developer ecosystem
• Build and ship high-quality, production-grade software using modern engineering practices
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows
• Mentor engineers and provide thoughtful, in-depth code reviews

Full Stack Engineer, Staff

Solutions Engineer

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Attain quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs.
• Lead the technical side of the sales cycle.
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Lead Account Solution Engineer – Public Sector

Analytics Engineer

• Champion the development of canonical, single-source-of-truth golden data assets that serve Customer Success teams across, Customer Support, Digital Success, Training, Certifications, Success Guides and Architects.
• Build self-serve data capabilities that empower users to access, explore, and act on trusted data with minimal friction
• Partner with leadership across the company to identify and prioritize the highest-value opportunities where data products can improve decision-making, automate workflows, and accelerate growth
• Work across Data Engineering, Architecture, Platform, and Governance teams within IT as well as our key partners in Analytics & Data Science to ensure data products are scalable, reliable, and aligned with enterprise data standards
• Own the target-setting process and success metrics for the CS portfolio, using data to demonstrate impact, ROI and continuously raise the bar
• Establish and evolve product development practices across the team, including roadmap planning, backlog management, agile delivery, and cross-functional coordination
• Influence external product roadmap with best internal practices through effective storytelling, clear documentation, enablement programs, and change management
• Data Instrumentation & Strategy: Defining what data needs to be collected to measure product success.
• Data Governance & Ethics: Managing data privacy (GDPR/CCPA) and ensuring the ethical use of AI/ML models.
• Defining "North Star" Metrics: Moving beyond vanity metrics to find the data points that actually correlate with long-term growth.

Senior Analytics Engineer

Product Designer

• Manage and develop a team of talented designers
• Mentor, coach, and develop individuals
• Set the design vision for a product
• Drive large-scale design initiatives across multiple application experiences

Senior Manager, User Experience

Product Manager

• Define and drive product requirements
• Lead with data and AI
• Partner on GTM
• Engage customers and field teams
• Run effective scrum ceremonies
• Champion the customer

Director of Product Management, Tableau AI

• Build, coach, and scale a team translating complex data into AI strategies
• Drive a Data First strategy for trusted, governed data foundations
• Maximize team engagement, alignment, deal orchestration, and value-based selling
• Coach team on prioritizing key decision-makers and business outcomes
• Develop strategic deal planning and disciplined deal strategy
• Coach independent positioning of multi-ecosystem architectures
• Build a structured approach to discovery, value validation, and project monitoring

Manager, Solution Engineering – Informatica Data Foundations

• Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR
• Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies
• Architect and implement Qualified solutions that integrate deeply with Salesforce, marketing automation platforms, routing workflows, and GTM systems
• Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels
• Translate customer business objectives into technical solution designs, conversational flows, segmentation strategies, qualification logic, and AI SDR goals
• Consult with Enterprise Architects, RevOps teams, and technical administrators to establish scalable data models, integrations, governance, and operational best practices
• Drive customer enablement by educating teams on agentic marketing strategies, AI SDR operations, inbound conversion optimization, and pipeline acceleration best practices
• Analyze buyer engagement, conversion performance, pipeline impact, and adoption trends to deliver strategic recommendations and ongoing optimization plans
• Conduct Executive Strategic Business Reviews (ESRs) and strategic roadmap discussions with customer stakeholders to demonstrate business impact and align on future growth opportunities
• Partner cross-functionally with Product, Engineering, Sales, and Marketing teams to surface customer feedback, influence platform innovation, and improve implementation outcomes
• Act as a trusted advisor to customers throughout their lifecycle, helping them maximize platform value, accelerate time-to-pipeline, and achieve measurable business outcomes
• Support expansion and renewal conversations by identifying opportunities for deeper platform adoption and increased business impact
• Stay at the forefront of AI-driven go-to-market innovation, bringing new ideas and industry best practices to customers and internal teams

Success Architect

QA Automation Engineer

• Design, implement, and operate Python-based playbooks, actions, integrations, and agents on the Luna platform
• Partner directly with GSOC CSIRT analysts and incident responders to translate their tradecraft into trustworthy, auditable automation
• Extend Luna's agentic capabilities into the GovCloud environment
• Use AI-assisted software development tooling fluently and intentionally
• Drive end-to-end ownership of the work you build: scoping, design, implementation, testing, deployment, observability, on-call support, and post-incident hardening
• Raise the bar for the team's engineering practices
• Support the team's engineering excellence by performing code reviews and mentoring other engineers
• Business hour on-call to support software services owned by the team
• Build and ship high-quality, production-grade software using modern engineering practices.