Salesforce

Operations

• Support the weekly OU forecast process across Renewals
• Drive forecast excellence by coordinating prep for weekly OU forecast calls
• Partner with the Analytics team and perform ad-hoc analyses across multiple data sets and tools
• Evaluate ongoing OU business performance against Targets
• Create executive-level presentations for both local and global leadership reviews

Senior Operations Analyst

Sales

• The AVP is responsible for setting and executing Salesforce’s Cloud sales strategy
• Assume leadership of a growing sales organization, including Regional Vice Presidents and Account Executives, to help drive complex deal transactions
• Become a figurehead for this business to transform it to ensure the highest levels of customer engagement
• Position the business to grow successfully beyond its current targets, increasing the revenue of the business significantly year on year.

AVP Cloud Sales – Germany/Austria

Manager

• C-Suite Advisory: Engage directly with customer executives to understand their priorities and co-develop strategic investment cases tied to their business goals.
• Strategic Account Planning: Partner with sales leadership on high-priority accounts to shape pursuit strategies, qualify opportunities based on business impact, and accelerate deal cycles.
• Value Discovery & Quantification: Facilitate customer workshops to uncover key business drivers, identify transformational opportunities, and quantify financial outcomes (e.g., ROI, TCO, payback period).
• Business Case Development: Lead the creation of compelling business case narratives and executive presentations that communicate Salesforce’s differentiated impact.
• Commercial Deal Structuring: Partner cross-functionally to shape commercial strategies and support deal negotiations, aligning customer value with Salesforce growth objectives while proactively identifying and mitigating strategic, competitive, and operational risks to accelerate sales outcomes.
• Value Realization: Post-sale, partner with customer success and sales teams to track and communicate realized value, reinforcing Salesforce’s long-term strategic partnership.
• Thought Leadership: Drive internal enablement, methodology evolution, and best practice sharing across sales, solution engineering, industry teams, and other stakeholders, while mentoring junior team members and helping scale value methodologies across Business Value Services and the broader Salesforce organization.

Manager, Business Value Services

Product Designer

• Set the Vision: Work closely with product owners and engineers to create a creative identity and long-term vision for Sales Cloud AI features.
• Communicate Ideas: Use documentation, reviews, and presentations to communicate clear and compelling ideas to a wide range of key stakeholders.
• Experimental Prototyping: Leverage AI-assisted tools to move quickly from concept to interactive demo, shortening the feedback loop between design and engineering.
• Scale the System: Create designs that adhere to and extend the Lightning Design System (SLDS), ensuring a cohesive experience across the platform.
• Mentor & Lead: Act as a high-level IC, mentoring junior designers and promoting new interface guidelines and design patterns.
• Advocate for Accessibility: Create inclusive designs for all users, encouraging product and engineering management to prioritize accessible features and ethical AI.

Principal Product Designer, Sales Cloud

Systems Engineer

• Implement and support endpoint security tools across the enterprise environments, including: Endpoint Detection & Response (EDR), endpoint hardening and configuration enforcement, malware and virus protection, application control and blocklisting, vulnerability scanning and posture management.
• Help ensure Enterprise-wide deployment of endpoint security tools, achieving high coverage by aligning tool capabilities to the enterprise device inventory (including rollout of agents across macOS, Windows, Linux, and mobile platforms).
• Support the definition and enforcement of policies, SOPs, and operational protocols for endpoint security tools.
• Assist in the design of robust automation pipelines—leveraging scripting—to reduce manual effort, enforce consistency, and support rapid incident response.
• Work closely with senior endpoint engineers contributing towards the detection logic & response workflows, collaborate with SIEM, SOAR, and telemetry teams to integrate and tune event ingestion, alerting, and remediation across multiple systems.
• Engage in threat modeling, vendor evaluation, and platform enhancements; assist in proof-of-concepts (PoCs) for new technologies that align with evolving security and business needs.
• Develop and maintain scripts and automation to reduce manual operational effort, improve consistency of endpoint configurations, and support faster remediation and response workflows.
• Participate in incident response activities by providing endpoint-level insights and remediation support.
• Partner with Product Management throughout the entire project lifecycle, from initial design and vendor selection to implementation and ongoing operations, ensuring projects are delivered on time and with high quality.
• Develop and maintain comprehensive documentation for security services, policies, and procedures.
• Stay current with the latest threats and technologies in the cloud security and endpoint security landscape, actively seeking opportunities to innovate and improve our security posture.

Systems Engineer, Endpoint Security

Communications

• Take complex technical issues and concepts during critical incidents and translate them into “business-speak” quickly and efficiently.
• Consolidate information from different sources (engineering and support) and write appropriate updates for different audiences, including customers (external Trust site), executives (internal summaries), and customer-facing (internal with greater detail,) ensuring stakeholders are kept informed during incidents and always have the most up-to-date information.
• Develop trusted partnerships and collaborate throughout the Salesforce enterprise to build good working relationships across all functions and alignment across the business.
• Help build strategies and action plans that enable customers for success.
• Develop close partnerships and collaborate across the enterprise to build good working relationships across all functions and alignment across the business.
• Ensure Incident Response readiness through training sessions, periodic incident response simulations, tests, and drills.
• Be part of an occasional on-call rotation for crisis communications to develop customer-facing materials to address unplanned incidents and events that impact customers’ ability to use the Salesforce service.

Senior Analyst, Critical Incident Communications

Product Manager

• Build and evolve a clear strategy and roadmap for Medical Affairs that delivers measurable customer value
• Drive discovery with enterprise customers and internal stakeholders
• Ship high-quality releases on the Salesforce Platform
• Define metrics and operating rhythm
• Lead complex cross-functional work without direct reports

Director of Product Management, Medical Affairs

Customer Success Manager

• Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion.
• Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
• Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer.
• Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer.
• Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation.
• Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
• Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.
• The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need.

Customer Success Manager, Director – Core Clouds, Energy & Utilities

Account Executive

• Core Account Executive quarterbacking each deal and the main point of contact for your customers.
• Selling the entire Customer 360 Platform across a prospect account set (100% white space).
• You will creatively break into net new logos in your assigned territory and introduce them to Salesforce.
• You will prospect into every line of business.
• A true hunter, hungry to uncover opportunity and connect it with a value adding solution.
• You will be a visionary helping prospects craft their digital transformation.
• You will map account strategies, aligning resources and uncovering which of our products best serve the Prospect’s needs.
• After bringing in the initial deal you’ll work to cross-sell/up-sell on accounts for the remainder of the fiscal year.

Territory Account Executive, Non-Profit

• Collaborate with Lead Designers to design and scale AI-driven experiences across all surfaces (Desktop, Mobile, Messaging, etc.) and user journeys.
• Look across all AI workstreams on platform-aligned with our V2MOM priorities-to identify overlapping efforts, streamline user flows, and improve design quality.
• Design clear, accessible, and consistent UX patterns that support AI features and make complex functionality approachable.
• Translate abstract AI capabilities and concepts into purposeful, user-centered design solutions.
• Contribute to and evolve our AI design system and pattern libraries (cross-cloud effort) to support cross-functional consistency.
• Partner with product, engineering, research, and content teams to bring designs to life and ensure they meet user and business goals.
• Help guide design critiques, user testing, and iteration cycle to validate and refine AI solutions.

Senior Product Designer, AI Experiences

Financial Planning and Analysis

• Work with the industry's best marketing team to help define the banking, insurance, wealth and asset management messaging, positioning and go-to-market strategy
• Create visionary and compelling internal and external, customer-facing presentations
• Support differentiated event marketing experiences at Salesforce and industry third-party events
• Drive the creation of thought leadership content, webinars, and webcasts to evangelize our message
• Manage industry product launch plans, working closely with the industry experts and marketing teams to ensure effective and ongoing relevancy in the market to drive demand generation and sales pipeline
• Partner with a world-class Product Management team to distill key functionality and benefits into core product marketing messages for Agentforce
• Dream up engaging product demonstrations that are used on stage in keynotes, in videos and are the basis for customer engagements in the sales process
• Deliver customer-facing presentations to audiences of all sizes
• Develop effective sales training materials, making it easy for sales to understand our product offerings and key positioning
• Partner with other marketing specialist teams to execute innovative marketing campaigns, SEO, and web design to build pipeline

Senior Manager, Industries Product Marketing, Financial Services

Software Engineer

• Be the lead for the Tableau Developer Program and Datadev community enablement
• Collaborate with the developer community program manager to track and report on key metrics to inform success/failure of the developer program
• Develop code samples, prototypes, and demos and publish open source code
• Present Tableau developer platform capabilities at public events and Tableau-led hackathons
• Author technical content and opinion including written content, on-demand and live streamed videos, and in-person talks
• Work closely with product, engineering, and other cross-functional teams as the "voice of developers"

Senior Product Manager, Tableau Developer Program & Community

• Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform.
• They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
• You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Director

• Lead a team of high-performing individuals, including both ICs and People Leaders (PLs), responsible for deep strategy formulation, advanced analytics, and insights generation across the Customer Success Group.
• Partner with cross-functional executive leadership across Customer Success and Salesforce to define and deliver strategic projects that enable the business to execute its highest priority, multi-year initiatives.
• Leverage advanced data and analytical frameworks to conduct in-depth analyses across all areas of the business (e.g. customer segments / regions / product lines) to develop a comprehensive understanding of key value drivers, identifying major improvement areas and opportunities.
• Act as the primary strategic thought partner to various members of the CSG Leadership team, helping to define and solidify the global post-sales strategy across Salesforce.
• Serve as the essential connection across cross-functional teams in region and globally (including Customer Success, Sales, Product, Marketing, Support, and other internal groups, etc.), and facilitate collaboration towards achieving common enterprise-level goals and outcomes.

Senior Director, CSG Strategy and Analytics

• Lead, mentor, and promote successful Customer Success Managers (CSMs).
• Address and resolve customer issues as a leader representing Salesforce.
• Proactively identify renewal risks and develop action plans and strategies to mitigate risk.
• Develop an in-depth understanding of your customers’ business and critical priorities, and align Salesforce solutions to them.
• Work closely with peers and selling partners on capacity planning for Signature obligations.
• Align customer allocations with Signature coverage, manage team-based allocations, and synchronize additional cloud resources as needed.
• Lead oversight on critical customer issues, working across Support, Critical Incident Center, and Engineering until resolution is achieved.
• Build strong multi-functional working relationships with Solutions, Sales, Engineering, and Product Management.
• Serve as Director-level escalation and pursue each critical issue as an opportunity to drive the customer relationship.
• Track and identify frequently occurring, high impact issues and communicate through appropriate channels for resolution.
• Develop strategies to improve the customer experience, team performance, morale, and cohesion with other internal teams.
• Collaborate on talent retention strategies, encompassing career pathing, promotions, and ongoing training.
• Ensure teams are proficient in New Product Introductions (NPI) and New Service Introductions (NSI) initiatives.
• Stay informed on market trends, risks, and opportunities specific to customers and industries, communicating insights to Territory & OU leaders.