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Lead Account Solution Engineer – Public Sector
SalesforceLead Account Solution Engineer developing solutions for Salesforce's Public Sector. Collaborating with teams to drive innovation and ensure customer success.
About the role
Key responsibilities & impact- Coordinate and lead the entire solution cycle through close collaboration with other teams.
- Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
- Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.
- Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
- Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
- Attain quarterly and annual objectives assigned by management.
- Respond efficiently to RFPs.
- Lead the technical side of the sales cycle.
- Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
Requirements
What you’ll need- A degree in Computer Science (B.S., Master's, or Ph.D)
- 5+ years combined experience working with Salesforce and/or other CRM solutions
- 3+ years of solution engineering, consultancy, delivery, or customer success for an enterprise software solution organization.
- 2+ years working with Public Sector agencies
- Salesforce, or other, certifications related to Artificial Intelligence, specifically generative AI and LLM concepts
- Proven oral, written, presentation, and interpersonal communication and relationship skills.
- Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers.
- Proven time management skills in a dynamic team environment.
- Ability to work individually and as part of a team to tackle problems in dynamic, energizing environments.
- Inquisitive, practical, and passionate about technology and sharing knowledge.
- Loves to be the first to know something and to understand why and how things happen.
- Good at searching out information, experimenting, and tackling puzzles.
- Good at explaining ideas and finding ways to keep people’s attention.
- Willing and able to travel occasionally.
Benefits
Comp & perks- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceCRM solutionssolution engineeringconsultancydeliverycustomer successDigital Transformation strategiesgenerative AILLM concepts
Soft Skills
oral communicationwritten communicationpresentation skillsinterpersonal skillstime managementteam collaborationproblem-solvingcuriosityknowledge sharingattention retention
Certifications
Salesforce certificationsAI-related certifications