Salesforce

Manager, Change and Strategic Delivery

Salesforce

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $127,200 - $174,900 per year

Job Level

SeniorLead

Tech Stack

PMPSFDC

About the role

  • Lead with a change-first mindset. You will be responsible for the full lifecycle of large-scale transformations, from defining the strategy to designing and executing the change and program management deliverables.
  • Be a strategic partner and problem-solver. You'll identify core business problems, design holistic solutions, and build the relationships needed to drive alignment and momentum. This includes leading cross-functional teams, facilitating strategic workshops, and presenting to senior leaders.
  • Drive program delivery. You will develop and manage program plans, facilitate cross-functional forums, and ensure we're delivering on our strategic goals.
  • Build relationships and influence outcomes. You'll be a trusted partner to business leaders, proactively identifying their needs and ensuring our programs are aligned with business priorities.
  • Measure and ensure success. You will define success metrics, including adoption and business value, and build sustainable change by empowering leaders and teams to be "change agents" long after a program is completed.

Requirements

  • A strategic and adaptable thinker. You have at least 8+ years of experience in strategic delivery, transformation, or change management.
  • You can analyze a complex problem and develop a clear, compelling strategy to address it.
  • Proven track record of success. You have a history of designing and implementing organizational change management programs for large-scale transformations, with a focus on sustainable outcomes.
  • Program management expertise. You are skilled in program management and have experience building and delivering on complex, cross-functional project plans.
  • Exceptional communication and influence. You have a proven ability to communicate effectively with a wide range of stakeholders, from frontline staff to senior executives, and can influence outcomes without direct authority.
  • A builder and a doer. You have a history of rolling up your sleeves to get things done in a fast-paced environment. You aren't afraid of ambiguity and are always looking for a way to add value.
  • A relevant degree or equivalent experience is required.