Develop architecture artifacts to improve business architecture, with a focus on innovation and agility
Align BT strategy and planning with application development and business roadmaps
Provide ongoing architecture review and design support to multi-functional teams
Liaise with management and domain experts across the industry and within the organization to accomplish objectives
Specify and design solutions across business areas or systems
Evaluate and undertake impact analyses and present different design options on all major design projects and assess associated risks
Ensure that the system design balances functional, service quality, monitoring, observability, security, and systems management requirements
Lead efforts for new software selection including development of RFI/RFP, review and evaluation of commercial software solutions, lead proof of concepts and development of evaluation matrix through final recommendation
Define, maintain, and manage architecture models, frameworks and artifacts (e.g. current and future state application architecture diagrams, data models, etc.)
Analyze multi-functional business processes; identify alternative solutions, assess feasibility, and recommend innovative approaches via technology enablement
Investigate operational requirements, problems, and opportunities for multi-functional initiatives and identify solution options
Develop and handle expectations for communication channels and/or partner groups and initiate communications between key contributors and stakeholders
Apply data analysis, data modeling and quality assurance techniques to establish, modify or maintain data structures and their associated components
Contribute to solution scoping and effort sizing with all multi-functional teams
Stay informed on technology/industry trends and product roadmaps to make informed solution architecture recommendations
Contribute in creation of V2MOMs and reference architecture/blueprints for Enterprise Architecture, SDG/BPG, and ACoP
Handle data and artifacts in Architecture Repository for a technology domain / platform and lead creation of application rationalization plans
Collaborate with TMP to prioritize and influence planned platform upgrades and features in the role of Customer Zero
Requirements
13+ years proven experience with preferably 6+ in salesforce solutions
Experience with Business Architecture methodologies
Experience with C360 platform, Data Cloud, Sales Cloud, Revenue Cloud, Agentforce, MuleSoft, Tableau, Slack, Heroku and cloud technologies
Experience with Agile Development Methodology
Has served as solution architect for multiple enterprise transformation implementations (including sophisticated integrations)
Strong understanding and experience with object-oriented programming
Deep functional and business process understanding of lead to cash area
Desired - Lead to Order, Sales support, enablement and Sales Compensation echo system
Proficient in ITIL
Familiarity with data quality management concepts
Experience with Security Architecture, Integration Architecture, Data Architecture
Advanced knowledge of Generic standards: PCI, PII, SOX, GDPR
Experience related to speaking at Dreamforce, customer conferences, customer meetings
Experience in Predictive and/or Generative AI technologies
Strong leadership, relationship building, and negotiating skills
Outstanding written, verbal, and interpersonal skills
Ability and desire to collaborate and connect with colleagues and partners on an ongoing and regular basis
Effective presentation skills and tact required to work with and influence multi-functional leaders
Ability to operate in a sophisticated environment of multiple projects and partners and to participate in several projects simultaneously
Salesforce certifications preferred
Proficiency in software development lifecycle, code management, and release management
Agile development experience preferred
A related technical degree preferred
Candidate must be a U.S. citizen (U.S. born or naturalized) operating on U.S. Soil who does not hold dual citizenship
Ability to meet customer and government screening standards, including Criminal Justice Information Services screening with fingerprint scan
Citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver’s License, Global Entry Card, U.S. Government CAC/PIV
Agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position and gain other clearances as deemed appropriate for the role
Benefits
time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
an employee stock purchasing program
Certain roles may be eligible for incentive compensation, equity, and benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce solutionsBusiness Architecture methodologiesAgile Development MethodologyObject-oriented programmingData analysisData modelingSecurity ArchitectureIntegration ArchitectureData ArchitecturePredictive AI technologies