Chief Customer Officer, Marketing Cloud
Salesforce
CloudSFDC
Business Development Senior Manager
Salesforce
full-time
Posted on:
Origin: • 🇺🇸 United States • California, Illinois, New York
Visit company websiteSalary
💰 $184,000 - $276,100 per year
Job Level
Senior
Tech Stack
CloudSFDC
About the role
- Expansion of the Salesforce ecosystem
- Source and close strategic resell (OEM) partnerships that extend Salesforce distribution by identifying, engaging and convincing third parties to build product on the Salesforce platform.
- Add new partners to the Salesforce ecosystem via integration, agents and data connectivity.
- Identify whitespace where platform gaps exist, and craft partner-driven solutions to address them—leading everything from deal structure to internal alignment.
- Activate and help scale Agentforce by identifying ecosystem partners that can enhance intelligent agent workflows and in-context AI capabilities.
- Champion creative business models that unlock value for our customers while ensuring mutual success for partners.
- Own the full partnership lifecycle: from market opportunity analysis and initial outreach through to negotiation, contracting, and GTM readiness.
- Navigate ambiguity, prioritize thoughtfully, and move quickly to structure first-of-kind deals.
- Ensure partner engagements are scalable and built for long-term success—but your focus is on building new, not managing existing.
- Partner with key internal stakeholders across Product, Legal, Finance, Operations and Sales.
- Act as a thought leader across the company on what’s happening in the ISV partner landscape and ecosystem.
- Contribute to strategy sessions, internal readouts, and investment cases with insight and clarity.
Requirements
- 7+ years in business development, strategic partnerships, corporate development, or platform strategy—ideally in SaaS, AI, data, or cloud ecosystems.
- Proven experience leading complex deal cycles and building new business models (e.g., rev shares, embedded experiences, ecosystem monetization).
- Understanding of the Salesforce platform—including APIs, workflows, agents, automation—and its ecosystem potential.
- Familiarity with generative AI, LLMs, data analytics platforms, and cloud data architecture.
- Strong commercial instincts combined with the ability to work effectively across technical and non-technical stakeholders.
- Excellent verbal and written communication skills, including business case development and partner storytelling.
- Ability to structure and analyze quantitative impacts of partnerships on the business.
