Lead the continued evolution of our SFDC implementation - from CPQ, renewals, ERP integration, and revenue recognition.
Maximize alignment between GTM systems and processes, enhancing front-line rep experience and value driven from internal tools and data.
Champion consultant approach to all submitted business requirements and advising on scalable, technical solutions with UX top of mind.
Own improvements to integrated applications including HubSpot, Dealhub.io (CPQ), NetSuite (ERP), LinkedIn Sales Navigator, ZoomInfo (SalesOS and Chorus), 6Sense and Klue.
Create a platform roadmap and define priorities, liaising with stakeholders ranging from Sales, Customer Success, Finance, Product, and Marketing.
Drive focus on data management to improve Salesforce data quality, implementing rules and automation as needed for consistency of reporting.
Proactive system readiness including security reviews, release updates, health checks, and system usability surveys.
Salesforce configuration including (but not limited to): flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
Requirements
4+ years of proven work experience as a Salesforce Administrator or similar role.
Proactive owner of your system - ownership of SFDC end-to-end.
Translating business requirements into technical solutions.
Salesforce certified administrator or Salesforce advanced administrator certification.
Extensive experience in the administration and maintenance of Salesforce systems.
Ability to liaise with stakeholders at all levels.
Familiarity with marketing, sales, and customer success processes to effectively support the needs of the organization.
Curious, active learner who likes to take on challenges and learn new things.
Customer-obsessed with the desire to continuously improve things for both internal and external audiences.
Passionate, independent, proactive, and can-do personality. Very good communication and relationship-building skills.