
Senior Director – AI Engineering
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: New York City • California • New York • United States
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Salary
💰 $239,500 - $365,200 per year
Job Level
About the role
- Lead the engineering of AI Foundations team that enables teams to build, deploy, evaluate, experiment on, monitor, and govern AI agents and ML models safely and at enterprise scale
- Own three core platform areas: ML Platform & Developer Productivity (training, inference, environments, cost/perf), Model & Agent Lifecycle & Governance (CI/CD, registries, lineage, access control), Agent Observability, Evaluation & Reliability (quality, drift, experimentation)
- Make agent evaluation and experimentation default platform capabilities, ensuring every production agent and model ships with: Offline evaluation (golden scenarios, regression suites), Pre-deployment quality gates in CI/CD, Controlled experimentation (A/B tests, canaries, shadow traffic), Continuous post-deployment monitoring
- Drive end-to-end observability across data pipelines, retrieval, model inference, tool execution, and agent outcomes, with clear SLIs/SLOs for quality, latency, reliability, and cost
- Standardize ML and agent development workflows, reducing time-to-production and eliminating bespoke infrastructure across teams
- Partner cross-functionally with Applied AI, Data Science, Product, Security, Legal, and Responsible AI to translate business and regulatory requirements into enforceable engineering systems
- Build and lead a high-performing organization of engineering managers and senior engineers, setting a strong technical bar and culture of operational excellence
Requirements
- 15+ years of engineering experience
- 7+ years leading platform or infrastructure teams in ML, data, or AI-heavy environments
- A master's or Ph.D. degree in computer science, machine learning, artificial intelligence, or equivalent industry experience
- Proven experience with ML and platform infrastructure, including Kubernetes-based systems, CI/CD, distributed systems, and observability stacks (metrics, logs, tracing)
- Expertise in generative AI, ML algorithms, and frameworks such as Hugging Face, Tensorflow, PyTorch, etc.
- Experience with cloud platforms (e.g., AWS, GCP) and distributed computing frameworks (e.g., Spark, Hadoop)
- Hands-on familiarity with experimentation frameworks, such as A/B testing, canaries, and shadow deployments, and integrating experiments into ML/agent pipelines
- Experience building evaluation systems for models and agents, including offline tests, regression suites, online monitoring, and LLM-as-a-Judge–style approaches
- Strong background in AI agents and LLM systems, including tool use, multi-step workflows, RAG, prompt and policy management, and common agent failure modes
- Experience with data and ML platforms (e.g., Snowflake-centric workflows, feature stores, training pipelines)
Benefits
- time off programs
- medical, dental, vision, mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
machine learningartificial intelligenceKubernetesCI/CDdistributed systemsobservabilitygenerative AIML algorithmsHugging FaceTensorFlow
Soft skills
leadershipcross-functional collaborationoperational excellenceorganizational skillscommunication
Certifications
master's degreePh.D. degree